-
March 2024 by David Snyder
Place has unprofessional staff to say the least. Seems to be one employee which can care less, had family come in for blood work and to be honest I’m sure I could have located a vein better! Stood at check in window for 30 mins just to be told use the machine! Just close the place down! Heading to Lewes !
-
March 2024 by Lori Callahan
Absolutely horrible. Over a 2 hour wait and if you dare say anything to the employees they just make you wait even longer
-
March 2024 by Cassie McCabe
Lots of bad reviews that scared me upon arrival. Most people who do not understand that earlier checkins do not equate to earlier appointments. I scheduled my appointment for 12:15 and was seen at 12:17, the techs were kind and fast and the tech taking my blood helped calm my nerves since I am not the bravest blood giver. Last time I went to a lab corp they didn’t even talk to me and the tech left while I was giving blood!! This place is much nicer, cleaner, and faster.
-
March 2024 by Robert Selvaggio
Technicians are much too slow. They don’t speed it up when the waiting room is full nor do they make any announcements about being behind schedule. Two attendants only one working. Very poor experience.
-
January 2024 by Chris Ennis
Every time I come here to get lab work done, there is only one person working. I will say the person working has always been very nice, however, that person has to do the check-in and the lab work. Whats worse is that, there could only be you and another person in the waiting area but people with appointments just keep coming in, getting done before you. Ive tried scheduling appointments but they are extremely limited if there is any at all. Go elsewhere to have labs drawn!
-
January 2024 by joan hudson
Have called three times to see if they received a fax from my MD for some very important lab work. They keep saying they don't have it, but I know the MD's office sent the request. They will not call me back, even though it is almost closing time, so I know they do not have many customers at this hour. I will be calling the main office of Labcorp to register a complaint.
-
December 2023 by Diana
Don’t come early for your appointment! I came early and signed in. 3 walk-ins came in after me and they took them before me. Next time no appointment. Also very limited morning appointments.
-
May 2022 by Jim McElheny
My Dr needed a blood test for me. All ent good.
-
July 2021 by Ms. Diaz
The Staff was great & a quick process too.
-
April 2021 by Jeffrey Watters
Very rude staff.
-
March 2021 by James Smith
At intake, I was told that my test (code) would not be covered by Medicare. I was given choice to “sign” to pay for the test myself, Or get a different Lab Order from my doctor. I needed the test to get my prescription refilled urgently. I asked 3-times if they were sure the test was not covered. So, I signed to be responsible for payment. Subsequently, I called my Doc who said they would (& they did) send a corrected code electronically. Next day, I called the Long Neck labCorp office to ask them to correct the code. I was told they entered the code on the Lab Order & could not change it. So, I asked, in general, what would happen if an error was made when a code was entered. I was told that could not happen b/c the system would reject the code. I explained I knew there are many “codes” for the same test & a doctor could make an error, or a “slip” of a key at intake could enter the incorrect code associated with the same kind of test & get “accepted” by the system. So, I asked, since people make mistakes, how would they “correct” a situation like the above. I was told, again, that the system would not accept the wrong code. I could not get the person (“Q”) to consider that an error could be made in the code. He told me to contact Customer Service. There a very courteous Rep. “listened”. She told me, “AT this point”: 1- it will take 5-7 Bus. Days for them to receive the test order; 2- Then, they would submit the Lab order to Med/Care; 3- At same time, they would send me a billing invoice; 4-It usually takes 30-45 Days for Med/Care to respond & both they & I would receive an EOB indicating the denial of payment; 5- At this time I would need to contact my Doc again & ask the to fax/call Billing w/ Corrected Code; 6- Billing will then wait another 30-45 Days to get Med/Care’s approval (or, Denial). So, if all this goes well, in 90-120 Days (excluding the wait time from when Billing receives the test data & the date it entered at Med/Care}, I will get this bill paid (hopefully Billing will extend the invoice payment date while we go through all these steps). On the positive, I was taken in within a few minutes of my appointment, the facility was clean And the Tech who did the test was professional & friendly.
-
October 2020 by Robert Dinote
this place is a house of horrows they took a tyroid blood test of mine and they will not fax the results to my providers I took the trst on 09/03/20 today is 09/26/20 I will file a complaint with medicare.
-
March 2019 by Robert Butler
This service is fast, efficient, and painless.
-
June 2013 by Rebecca Steele
Great with small children
-
November 2012 by Kristian Gillespie
Make a appointment so you are not sitting here all darn day
