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May 2023 by Alan Coffey
Asked for a 12' truck. They said few in fleet but would try. Day before rental they said we were good to go at 12'. Show up and no 12's, only 15'.So I took the big truck. But wait, belt noise is not going away. In fact it's getting worse, so back to Penske. Traded the noisy one with no gas cap for another.On the way out of town the Check Engine light came on. Luckily I had my wifi interrogator on me. A leak in the evaporative emissions. No problem.Oh, I'm looking forward to seeing the bill on my cc. Fearing they eill have charged me for the 15'.
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June 2022 by Sara Cheek
I’ve used this location twice for college moves. They are great. Good communication, clean trucks, nice staff, very easy pick up and drop off.
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June 2022 by Jeff Nunes
Thanks to Heather at the Newark location for making the truck rental process so easy. We rented twice in the past 3 weeks to move my daughters’ belongings and both times we could not have more pleased. If we need to rent another truck in the Newark area again, Penske will definitely be our choice!
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March 2022 by Jerry L'Italien
Truck as promised online. Helpful and courteous onsite attendant/front desk/manager. Rental was 3/12/22 at Main Street Newark Delaware branch/store. I'll be back.
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January 2022 by Chip Seiferman
Clean location, easy to see and get to. Friendly staff. Laura was very kind and helpful.
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September 2021 by Paul Gaglia
Needed some answers for a rental very helpful. Thanks
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June 2021 by Pam Bojangles
I made an online reservation a week ahead & Immediately got a text that my cargo van would be ready for me at 7am on the correct day. Great price. Day before rental I received same reminder text, cool. Next day I show up at 7:30a to find they don't have the cargo van for one way travels. They were going to give me a 12ft truck for same price but they didn't have any for at least a couple hours. Well, isn't that cool when I am already to load up & drive a couple hundred miles?! I asked what truck they could give me right now. In 30mins a 16ft truck was delivered with full gas tank, a broken windshield high up & a nail in the front tire. I took the truck & left to go fill the bed & leave PA. I was an hour behind schedule, but not too bad. I wished they had my reserved vehicle and that it was available when promised. Otherwise my move was uneventful.
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June 2021 by Bruce Satchell
Good job
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May 2021 by shaun roberts
Nice trucks but the one i was given had taillights out and dirty. Maybe a little nicer to all people of color.
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November 2020 by Brittany Pierson-perry
Very helpful good price great trucks with lift gate
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October 2020 by Karamjeet Multani
Extremely great customer Service ... Heather went out her way to accommodate.I will definitely Recommend this place to Anyone Seeking Rentals.
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July 2020 by Ken Miller
Great place to rent a box truck for an excellent price! The truck was clean and in great shape. The associate that helped me was fabulous. She was very professional and helpful. I will definitely return for my next box truck rental.
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December 2019 by Jason Johnson
The process of renting a truck was straightforward and I had no issues. Everything went smoothly.
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November 2019 by Mike schierbaum
Great staff.
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August 2019 by Theodore Ransom
Always got the trucks I need