January 2022 by Dayna
I’ve had mostly negative experiences when shopping for a mattress, overly aggressive salespeople, up selling etc. Totally different experience yesterday, our salesman Andrew was great. He was very helpful and knowledgeable while giving us space to look around without feeling pressured. I had planned to shop around to other stores for best deal but didn't bother. Left the store with exactly what I wanted for my guest room, good price and quick delivery.
January 2022 by Kerry Shull
Michelle is very knowledgeable and helpful. We appreciate the service she provided us. Thank you.
December 2021 by L M
Wow- Ron was so helpful with my family’s mattress purchase for our new home! We loved the options at the store, the price point that fit our budget, the frequency of delivery, and how everything we wanted was in stock (even in the pandemic). We left the store today also being happy about their exchange policy. There is a lot of stress when buying a new home but our mattress purchase was not one of them.
November 2021 by Karen Capicchioni
The sales associate was very friendly and knowledgeable. She assisted me with selecting the right mattress and encouraged me to lay down on each to try them to ensure comfort. Thank you! Would definitely recommend visiting them when you need a mattress!
November 2021 by Angela Murphy
Excellent customer service— first over the phone with Andy then in person with Michelle. Very efficient and easy purchase due to knowledgeable, friendly associates.
September 2021 by Nada Lal
Great customer service at Mattress Firm.Brian (Rehoboth store) and Kafi (ocean view, Bethany) are knowledgeable and pleasant to work with They took the time to explain the make of the mattresses we were interested in.The terms for the purchase are also very accommodating. We hope we got the right mattress but is is reassuring to have the 120 days trial if necessary. Thank you!
September 2021 by Paula Hefner
Michelle was great! so helpful and clear about all the details ans features of all the choices we had. such an easy process ans we had our new bed in less than 48 hours
August 2021 by Marc Harris
Excellent and warm welcome and customer services by Todd. Will definitely recommend the Ocean View store to others. Waiting to get my mattress delivered this week. I like the 120 night sleep guarantee, which provides peace of mind for the purchase. I’ve been burned by mattresses that feel great in the store, but don’t translate into good sleeping surfaces. I also feel like I got a market correct price.
August 2021 by debbi cavan
Returned mattress for better cooling and pressure points. Michelle was wonderful she still took her time to explain even more than the first time l was there. I realized that spending more money will be worth it ? thanks for a great experience!
August 2021 by Sheila Kehoe
Todd Ruggiero was my salesman and he was highly knowledgeable and kind. He helped me choose the best mattress for my needs and within our budget. The Ocean View store had a large selection of mattresses. Todd’s professionalism and kindness was highly appreciated after a long drive down from NY.
August 2021 by Angie Walker
Todd was so helpful and informed on the products. He also knew I needed the mattress very quickly so he helped accommodate those challenging requirements. Great experience.
August 2021 by Angela thill
Ron was very helpful today. He gave me a great price and was able to schedule delivery in two days! Can’t wait to sleep on our new mattress!
August 2021 by Rebecca Kehoe
Great place to buy mattresses and bedding. Michelle was wonderful to work with and was able to apply discounts not available online.
August 2021 by Stephanie Fleckinger
Our experience was amazing. Quick and friendly service, great prices, and found an amazing mattress!
July 2021 by Anne Grogan
Had a great experience at the Ocean View location. Was in desperate need of a new mattress and Michelle helped us find a mattress, get extra savings because of their 4th of July sale and get delivery in only 2 days. Couldn't be happier. Thank you!