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January 2024 by Linda
Thank you for taking great care of our pup Willow. Dr. Lovins was thorough and helpful. We are very happy with our experience.
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January 2024 by Andrew Hansen
Excellent care. Although the place has gone to the dogs.
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October 2023 by Stacey Rothgeb
I do not recommend this place. Unfortunately it was the closest place for me being out of town. My dog suddenly passed away and I had to bring him in. They did not show any remorse. They told me his ashes would be back in a week when really the cremation place did not pick up until the following Thursday and this was on a Friday. I called to ask about paw impressions and they had an attitude when I did not understand what the foam impressions were then my sister called and they were just as rude. I don't think I ever heard sorry for your loss other then the vet tech who helped us brought my dog in for us to see him after he passed and she was still not that nice. They offered no explanation as to what could have happened and they did not even give me the option of the autopsy for pets I had to ask about it then decided against it. Never have I experienced an animal hospital so rude. I only crossed paths with 3 people there so im sure not all of them were like that but when you bring your dog in who has passed and you are crying - not even hearing an im sorry or anything really sucks. I would never go back here again ever.
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August 2023 by Sophia Majesky
We took our 16-1/2 year old chihuahua here 5/19/23 for blood pressure checks and urinalysis since she had diagnosed with high blood pressure and protein in urine in Florida one month prior and put on medication. The Florida Vet needed to know if the medication was helping. Her appointment was with Dr Scott Hemenway. We did not like the way he examined her by hitting her on her right side and listening to her heart repeatedly .He said he was more concerned with her heart murmur than kidneys. He prescribed an additional high blood pressure medication. We were skeptical and waited a week before starting it. The second appointment was an emergency visit because she was no longer eating and barely drinking. Dr Hemenway wanted her to stay on both medications even though I told him she started going downhill after starting the 2nd med. We discontinued the med he prescribed and nursed her back to health ourselves. Then drove 6 hours to her previous Vet in Pennsylvania where she was diagnosed with Chronic Kidney Disease stage 2. We do not recommend Dr Scott Hemenway or Precious Paws to anyone. We gave one star only because that is the lowest we can give. Thanks to our Vet in Pennsylvania our little girl is alive and doing well. We have had many pets , horses, dogs, and cats over the years and never came across a Veterinarian we didn’t like until now. We hope this review helps someone with a senior pet find quality Veterinary care.
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August 2023 by Dennis Roczey
Absolutely the worst Vet in Bethany… Tried to get his teeth cleaned and after 1,000 dollars of pre Ops and check ups they told me it could be anywhere from 1200 to 2500 dollars more but wouldn’t give me a price… I arrived for his appointment and they said I had to do another prop and he needs another check up because the original pre op that they scheduled was to far away… I had enough and walked out… They said now I owe a 55 dollar no show fee… These guys are ridiculous and only want money.. They don’t care about your animal…. We have been using them for 5 years and now enough is enough… I’m out…..
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June 2023 by john hamilton
Very compassionate and very accommodating to me and my 17 year old golden lab.
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May 2023 by Jessica
I took my cat here for years for maintenance and wellness care, which was largely fine. They assisted me in diagnosing my cat with an issue when I was concerned for her. However, when she actually injured herself, I took her in for an emergency visit and was just sent away with three days of pain meds. The office was hectic and I felt as though I was pushed out the door. No X-rays were offered even though it was clear she was limping and it happened suddenly. I was told it was her arthritis flaring up. Almost two months later, her health started to fail and she lost nerve control in her leg and tail. I took her to the Ocean City location and was given steroids and medication. Again- no X-rays. After the steroids, she was worse than before. I called and was told to take her to a neurologist- which was 2 hours away in Maryland. I then took her to the ER in Salisbury where they actually took X-rays and they said she had a dislocated hip injury and possibly permanent nerve damage. I had to euthanize my poor girl because she was unable to walk and was going downhill fast. If you are having an issue with your pet that is acute- bring them to an ER and skip this office. They are too busy to be bothered to diagnose animals accurately. They are fine for wellness exams, but that’s about where it ends. Do not put an injury in their hands unless you are willing to be pushy to get to the root of the issue. My cat could have been treated early if they had just taken some simple X-rays.
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May 2023 by Barbara Farmer
Dr Heather and the staff were very compassionate and immediately tended to the emergency situation of our pet. We were so grateful for their professionalism and care to keep our pet comfortable during a crisis situation.
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April 2023 by Arthur Ransier
To be perfectly candid, I’ve always been skeptical and distrusting of vets, so that should be clear before detailing my review.The short version — our 8y/o lab died.The long version includes 5 different centers, around 10 vets, and only one that diagnosed a disease; this adventure started nearly 2.5 years ago and is unrelated to Precious Paws, but they played a big part.Mid-2020, our lady Luna tore her ACL. Considering Luna’s size (85-90lb tall and lean), we were advised to put her through the TPLO surgery; we scheduled it for December 2020. The surgery went well, and in a follow-up, we were informed that her blood work showed elevated liver enzymes. We didn’t know what that meant but were advised that we should see a specialist; we did. We went to Atlantic Veterinary Internal Medicine & Oncology in Columbia, Maryland. They conducted an ultrasound and were unable to make a definitive diagnosis but told us a) it was cancer and Luna had 6 months or less or b) she was healthy and it was nothing to worry about. Our options were x) put Luna under surgery to biopsy the liver or y) wait and see. As explained and advised, we opted to wait and see; a biopsy would make her last months worse and ultimately wouldn’t have made a difference, we were told.Two years later, Luna was fully recovered but tore her other ACL while playing in the sand on the beach. We knew what to do; we researched a vet for the TPLO surgery and scheduled blood work. Again, elevated liver enzymes; she needed to be clearer for surgery. She was cleared to have the surgery on March 13th.Well, Luna only ate some of her dinner on March 2nd and refused to eat anything on March 3rd; we were in touch with the vet and scheduled an emergency visit on March 3rd.Diagnosis by Precious Paws: “pancreatitis” — keep Luna hydrated, start an antibiotic & anti inflammatory, ensure she was drinking, and give it time. We were advised to not worry as long as Luna would drink; Luna kept drinking water over the weekend. Come Tuesday, same advice — give it time if she was drinking. Luna was still drinking.But Tuesday night, she had a blank look — like she was looking through us — so we took her to Pets ER in Salisbury. Then we were told possible leptospirosis — 7-10 business days for a lab test. They started (proactively) another antibiotic for leptospirosis; otherwise, steady hydration in the meantime. We picked her up Wednesday morning (Pets ER wasn’t open during the day) and brought her to Precious Paws; they continued fluids and both antibiotics. Come Wednesday evening, they sent her home with fluids under the skin; we were told that Luna would be fine overnight.We brought Luna back in the morning, doctor would call after the “doctor’s meeting. All the doctors will be able to talk about her.” GREAT, we thought — surely several doctors will figure this out. We would receive a call after their meeting with a “plan” for the day; it was around 4:30pm that I received a call.The only remaining doctor in the practice called — they’re waiting on the results of the leptospirosis test. I asked, “what if that isn’t it?” I was told, “well, you could see a specialist”We immediately drove Luna to Annapolis where she was diagnosed the next morning (Friday morning) with Hepatitis/liver disease; we received a call at 11:45pm that Luna wouldn’t make it through the night — complete liver failure — and we put her down after saying goodbye around 1am.Do I blame Precious Paws, completely, for Luna’s death? I don’t. But I do wonder how good a practice is when three doctors — all of which knew Luna had elevated liver enzymes — diagnosed an issue with a different organ when issues presented primarily in the liver; they also cleared Luna for surgery 2 days after she died from complete liver failure which raised my eyebrows.Considering elevated liver enzymes, a quick google shows it’s either a) cancer or b) liver disease — not healthy — so we made the mistake of trusting Precious Paws with a common-sense conclusion.I’d love to take my business elsewhere, but Luna is dead.
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April 2023 by Michelle Rosenberg
Thank you so much for taking in my Chameleon after hours!
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April 2023 by Letha Seals
They discovered a gum infection in my dog's mouth and decided to deal with it right away. Mow my Ivan feels much better.
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March 2023 by Michele Smith
Best veterinary office with the best doctors. Dr. Mariarty is so patient and gentle with our cats, dogs and even our geckos. Even the front desk staff is super friendly and patient which is rare these days. We love Precious Paws.
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February 2023 by Stories With Miss F. and Stryker
My Silky Terrier, Stryker is a piece of work, but the kind staff and wonderful veterinarians put up with ALL of his silly antics!! Our thanks to you!
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January 2023 by David Zecchin
They just don't care won't see my dogs when sick but willing to charge a fortune for regular appointments 3 months in advance
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December 2022 by la w
Very professional and caring. Vet took time to answer all my questions. My first appt here and I was in and out in 45 minutes. Waiting area very quiet so as not to upset pets even more. Reasonable price.
