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November 2023 by Anita Moore
Been shopping here for 4 years, love the selection. I’m so disappointed to see a cc fee tacked on the bill. I’d rather u make a tiny increase to prices then tack on this fee. I’ve owned a biz and it’s very unprofessional to add a cc fee to purchases. Now I have plan to have cash to shop here, or I’ll go elsewhere.
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October 2023 by Adam Taylor
Two stars are for selection. But if you are swiping, you're paying extra. In this day and age card payment is default. Don't charge a fee. Also don't make your customer wait while you figure out your register. Bad experience.... Except selection.
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October 2023 by rob oursler
I'll never go back. 2.5% fee...tax... for using a credit card- crazy.Lots of good liquor stores in Del- no need to pay a fee. I'll take my Christmas order somewhere else. Bye!
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September 2023 by Matt G.
They are now charging a 2.5% fee for use of a credit/debit card. This move tells you all you need to know about the people who run this place. I've been a long-standing customer but no more.
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September 2023 by clint rhoda
Don't believe all the fake reviews that this company pays for, terrible place with even worse management.Terrible customer service here with a manager that could care less. They will absolutely treat you different here based on your race and age. Besides the terrible customer service they charge you an extra fee for credit cards without any disclosure. How is that legal!?!Avoid this place at all costs. Management doesn't care about the customers shopping here in any way.
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September 2023 by Laura Mattheu
First of all, I never write reviews however I felt compelled to write this one. As a loyal Outlet Liquor customer I was extremely disappointed to find out about the 2.5% charge for using a credit card. I’ve always joked about the loyalty program. After spending $2000+ for years and receiving my $25. Now even that is absolutely worthless. I appreciate your beer selection however since you’re mostly purchasing cans and I prefer bottles, I’d been buying less anyway. There are too many liquor stores for me to pay a up charge for using my credit card.
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September 2023 by James H.
Be advised that this business has implemented a 2.5% fee for electronic transactions - debit or credit. Outrageous! Are we to believe that bank fees were impacting profits at that level? I was a regular customer, good selection and prices for what I buy. Now I'll hope Outlet's competitors can order my preferred wines and not upcharge me for electronic payment.
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September 2023 by bradford bamberger
Great liquor store Marilyn and Lakesisha are very nice employees always smiling ? and helpful Sue the manager has great people working for outlet liquors lifetime customer I love this store ?
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September 2023 by Kendoll C.
Pros:large selection of local DE beers, at low prices- both for pre-made packs & individual 'create your own 6-pack' prices- knowledgeable staff, who can make suggestions on beer styles & breweries to check outtax free!Cons:recently implemented credit card charge fee, 2.5% surcharge for using credit card; luckily we had enough cash on us
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September 2023 by Ben Miller
This is an overpriced beach town liquor store with meh selection. More importantly, the staff are remarkably abrasive. I (23) came in with my middle aged parents and was carded three times in five minutes despite not purchasing anything. It's one thing to enforce age requirements, it's another to constantly harass a potential legal customer, and to be rude about it at that.
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September 2023 by Keith Bauer
Charges 2.5 % fee for using credit card. Pathetic.Prices not that great.Cashier was very abrupt and impersonal.Keep on driving by this place. Other places to choose from.
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August 2023 by Christine T.
If you are looking to be frowned upon by a group of curmudgeons, this is the place for you. This is what I think their recruitment looks like - "Do you enjoy a job where you can make people miserable? Check. Can you act like you don't want to be at work for a full 8-hour shift? Check. Can you treat people in a way that will make them question if they ever want to come back? Check. HIRED! I know they are really busy most weekends but even when I am there during the off-season, they treat you pretty much as if they are doing you a favor to check you out. They have a nice big beer selection but they also now charge a 2.5% fee on credit and debit cards. Onward to Atlantic liquors. I will be going to them from now on.
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August 2023 by Lauren Thewes
Great place if you know what you want. Very overwhelming if you don't. Still fun to look around and I also got a mystery bag for 5 bucks. Have 4 mystery beverages in it. How fun!
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August 2023 by Michael B.
So they're strict on ID vetting as any responsible liquor store should be, yet customers' young children (under 10) are wandering around the store completely unsupervised, trying to lift up things, no parents in sight, yet staff in places that can clearly see the children and not take action? While they are telling people at register why they can't purchase alcohol (overheard). And there's an ussable large sign explicitly saying you must be 21 to enter, inside the store, but if the policy is selectively enforced they shouldn't be surprised when there's isssues at the registers!
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August 2023 by Laura Smith
We had the most distasteful experience here. My husband asked someone if they worked there and Megan (a manager not on the clock), very rudely and disrespectfully responded “ yeah, but I’m not on the clock and walked away.” Looking at him like if he was nothing and or trash. They could have responded with an Im sorry but no or sorry I cannot help. The whole experience was disgusting.