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February 2024 by Chris Palm
Visted 2/24/24 for rapid covid test. They don't seem to have a clue what they are doing nor care.Do yourself a favor and visit a different location. Waste of money here.
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February 2024 by Jim Zapp
Coming from the hospital with my wife after a stay with major cancer surgery one perscription had been filled but not the other. The individual at the drive through window projected a 'I don't want to be here attitude' in fact stating he had just gotten back from lunch 5 minutes ago. I would have to wait for another 15 minutes or drive 30 minutes back at a later time. This doesn't sound like a lot of time but when your wife is sitting there in pain and when asked if they could get it a little faster being told we have handicaped people come in here all the time. Both supscriptions called at the same time but only filling at different times is not ok. I had stopped using Walgreens some time ago for the I don't care attitudes of employees and if I can get my wife to change it would be good moving forward. There are many more pharmacies that want business.
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February 2024 by Genevia Hendry
The long nailed, nasty batch that supposedly manages the place just threatened me. Wrong move. Consequences coming. What a shame that such good staff has to work for her. She is ignorant and cares more for her nails than Customers. What a waste. You just lost a loyal customer.
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December 2023 by Cassie Evans
Grossly incompetent. Lost my order and can't find it. Was supposed to be delivered days ago. I've spoken with three different associates, been hung up on multiple times, and they still can't figure out what's going on.
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December 2023 by Heather Wilbur
The drive through window person was waiting on a customer, never acknowledged the fact that I was there, never said "I will be with you shortly"...... I waited at least 15 minutes before he acknowledged the fact that I was there. The prescription I was going to pick up was called in the early morning hours. He stated that they were going to fill it tomorrow. WHO DOES THAT?!!! People go to the Dr's, to get a prescription, they are to start using it immediately, not wait a day or two, or more. Whenever they feel like they want to fill it or get the medicine shipped in because they do not stock it. We have had several bad experiences with the Walgreens pharmacy.
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November 2023 by Randi Cletta
Came here for a flu test. I was so sick. The person the greeted me( if that’s what you want to call it) Josh, was so rude. He seems quite upset to have to do his job. There was no kind of “customer service “ from him. Thankfully this isn’t my pharmacy. From one tech to another, you can do better, Josh.
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September 2023 by Dave Typinski
pharmacy at this store is slower than molasses running UP a hill in January in North Dakota. No matter how many staff there are on duty, they just cannot keep up. Suggest avoiding the wait and using another pharmacy.
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September 2023 by T. H.
Some key members of the Walgreens Alachua Pharmacy clearly need to be properly trained or retrained in Medicare procedures.
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March 2023 by Larry Darling
I won't to thank the doctors at the alachua branch my temperature was 200+ not only did they attend to me they followed me home to make sure I was ok and taken to the doctor,,my heart goes out to them and I am forever ❤️ great ful. L. Darling
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March 2023 by Kimberly Johnson
The service here has gotten really bad. I have been trying to reach them for 2 days now about them filling the wrong med and the phone is not being answered, very frustrating!
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February 2023 by Paola Avanti
Scam their points are a scam have over $12 in points won't let me use it called customer service that's a joke I just refuse to buy anything from there is high price no discount since I done get the points I just switched to cvs that's a better company anyway
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January 2023 by Larry Carson
Kimberly is a big asset to Walgreens in Alachua. She was chipper, smiling and very helpful and a pleasure to have her take care of me while I was in the store. Customer service was amazing and will be back.
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December 2022 by Rhonda Kleckner
Can not say enough positive about the staff! Yessi greats everyone with a smile and always has a kind word. She knows the location of everything in the store! In a world where customer service is almost completely gone she is such an asset! She is why we go back to Walgreens in Alachua!
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November 2022 by Danesha Jor
Lately service has been HORRIBLE, I've always liked using this pharmacy but, things have definitely declined in the last few months ,they never have the meds , and the staff seems to be frustrated and not so enthusiastic to help. I don't think Ill be patronizing this establishment any longer.
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September 2022 by Barbara Anderson
Pharmacy personnel were not customer friendly.
