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January 2023 by Maria Conte
We arrived at 5:50 on Sunday, January 22 at this store at West Town Corners in Altamonte Springs, FL and the doors were locked. I double checked the time and it showed the store was supposed to be open until 6:00. As we walked away, an older lady came out to ask if we knew exactly what we wanted, not in a very nice way either. We said forget it, don’t want to bother her even though I can bet she was still getting paid. It’s one thing to announce at 5:50 that you’re closing soon, when a customer walks in the door at 5:50, but it’s completely different to lock it and prevent a customer from even coming in. Terrible customer service at this location! All good, I’ll buy my son’s Nike sneakers elsewhere….
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December 2022 by Tyja Nichole
This location is closing. Great service.
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September 2022 by Jordan Esterbrook
My son found shoes in just the right color.
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September 2022 by Jessica Devaughn
Always great Customer Service at this location.
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March 2022 by Daysi J
Great friendly service. If you are looking for the best entrance to Famous Footwear is from the back parking lot. It is a narrow hallway (see picture attched). If you park at the front parking lot then one way to get to the store is to go through the food Court. I was looking for a pair of sneakers Women's Nike Air Excee size 8.5 and not even Nike.com had them in stock but this store at the outlet had it. I called them and they held them for me until I got there to purchase them. Very satisfied with their customer service.
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September 2021 by Elizabeth Stone
I have always used this store to buy my sneakers but this last time that I was there I didn't see to much variety.Kind of dessapointed.
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August 2021 by Rachel L.
The staff was fine they just didn't have our size in the shoes we liked. They had a good crocs selection fwiw.
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June 2021 by Raymond Rosario
Great shoes awesome service
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June 2021 by Alece Louviere
I was happy. I found the shoes I wanted, but they were in the men's section. Adidas and all white. I love them. Use coupons online and set up a rewards card. The shoes were $65 and I got $10 off with coupon.
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May 2021 by Lanita Johnson
I like them their shoes were nice and the people there were friendly. They're good customer service skills and that means a lot in a business.
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March 2021 by Annamay Charest
Manny the manager is simply outstanding! He went above and beyond to help me find the perfect pair of shoes for work. I would recommend this location to everyone!!!! Exceptional customer service! ? ? ?
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March 2021 by Ryan Edgington
Candida helped me find great shoes without me feeling like she was hovering or pushing me into making a purchase. Kudos
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July 2020 by Joe S.
This Famous Footwear is your typical store that seems to always be running that Buy One Get One Half Off sales. That means if you DO find a pair of shoes you like, you have to try and find a second pair at the same price to maximize savings.They had benches to sit on and try shoes on (unlike some places who took them away). It wasn't too crowded, everything seemed clean, and apparently if you don't find a second pair of shoes, you can bring your receipt back and buy one later (I don't know any other details, but that's what they said).I was able to find 2 pairs just $5 apart in price, so it was a win for me.
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June 2020 by Patrick Turner
I’ve returned enough for my favorite sneakers I finally decided to sign up for member rewards. Good selection and friendly employees.
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March 2020 by Helen Murphy
Great. Experience at Famous Footwear today. Store was clean and well organized.
