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July 2023 by Shannon Donaldson
I ordered over a week ago and my package still hasn’t been shipped, refuse to cancel the order, say it’s non returnable even though nothing indicated that on the website. My items won’t arrive before my trip so they tell me I’m just at a loss for my money. Extremely disappointed
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June 2023 by Diane Colina
10/10 amazing staff. Thank you for everything.
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January 2021 by S Forrest
An adorable boutique style store that offers a variety of accessories and clothing options. They are on the second floor of the mall and near to Sephora if you are looking for it. The staff was very welcoming and offered me any help if I needed it.I ventured around and looked at all the fun stuff. Several of the fun tables caught my eye and things on them would make great gifts for a friend! I like their fun candles and jewelry.The clothing is not quite my style, but I could see myself buying a piece here or there when something does strike my interest! The fitting rooms were closed, as most places are doing right now.Overall: ACute little boutique style shop with fun items.
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December 2020 by Cheryl Rowell
Greetings upon arrival and explaining sales
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September 2020 by Flaca Chula
I love the Francesca's Boutique in Sanford. The girls there are always very nice and helpful.This past Saturday August 22, 2020 about 2 - 3 pm I went to visit Francesca's boutique in Altamonte mall with my daughter.There were two young lady's one with black (Cleopatra style) hair and the other blonde to almost grayish hair who acted like they didn't even notice us as we walked into the store.I always go straight to the nice little clearance rack because I always end up purchasing a couple of beautiful items there.Everything was $15 that day so I grabbed the most beautiful blouse and walked to the cash register and asked if the item was $15 and the (blonde grayish hair) young lady agreed.This young lady did not even smile at us, scanned the item that was $15 and said "oh this goes up to $26" without no explanation.We ended up cancelling the item and walking out.Im not sure why she was mad that day. Maybe I would have decided to buy the item if they both had been nice enough to greet us and also explain why the item went so high.No wonder the boutique was empty that day .. !!
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September 2020 by Fernando Simpson
This store has the best workers in the altamonte springs mall with out a dought know question asked I have to give them compliment where compliment is due I have a great deal of respect for these workers at francesca's may the good lord bless and keep them all thanks again
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March 2020 by Sarah .E
I went into this store yesterday and the employee is very unprofessional. made me wait while she was on her cellphone, then she eventually made her way to the register while still talking on her cell and never said a word to me the entire time except to tell me my total.
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October 2018 by SmokeCrackWorshipSatan
Love their selection
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September 2018 by suzy nyack
The clothes in this store are unique and different than a retail shop. Not an expensive place either. I got my daughter a beautiful graduation dress from there. Didn't see anyone else in one like it. Pretty jewelry also priced well.
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November 2017 by Fire Medic
Rachelle and Danilla were extremely helpful! They were eager to pick out a bunch of dresses for my wife to try on. Thanks to them, my wife will look beautiful at our upcoming event! Thank you!
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October 2017 by E MTH
I visited the Altamonte mall location at 3pm today. The young lady who was at the register had her back turned and was tending to some jewelry. I naturally thought she'd check to see if anyone was waiting to check out. Without realizing, 5 min had passed so I finally said "excuse me". She turned around and quickly said she was busy and had other things to tend to. I replied that the customer comes first though, right? (Jokingly, trying to make it lighthearted) she responded that "excuse me" is the best way to get her attention. Then I asked her first name. She mumbled then said she wouldn't give personal information. I would have walked out at that point but I needed to purchase my mother's gift. The associate's name on my receipt shows Katherine. Francesca's is usually my Go To store for gifts, but this type of customer service should not be overlooked. This is the 2nd time for me that I have not been helped when clearly signalling for service. The first time I walked out.
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March 2017 by Maria Chagolla
I love this store but some items seem a bit over priced.
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July 2015 by Allie R.
I love this store! This is one of the bigger locations which allows them to have more inventory of both clothing, jewelry, and knick knacks. They have the cutest jewelry and always have a bogo for 50% off deal which is a plus. I get a ton of my jewelry from here, they tend to have the cutest earrings that are perfect for work or going out. They also have really kind employees that are really helpful! I feel like the clothing here is a little overpriced in comparison to some other stores, but they do have good sales so I tend to only buy clothing when it's on sale here. If you're looking for a gift for a girlfriend, their selection of random little knick knacks is awesome and I can always find a little something for everyone. A cute gift I like to give often is a bottle of wine with a cute label and one of their adorable wine corks or some other wine related little thing they sell, such a good idea for a hostess gift. Definitely worth a stop when you're in the Altamonte mall!
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September 2014 by Kalynne M.
Wonderful boutique with unique accessories and attractive pricing. Dresses under $100 and buy one get one 50% jewelry deals. I love their scarfs and cute gifts items. I often check out their clearance bin for earrings $6 or less.
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September 2013 by Cyndy Murrieta
Jewelry BOGO half off today!
