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February 2024 by TK Bratcher
Ok job by petco
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January 2024 by Allan Fassett
They have a special kitten food I needed for my 6 month old tri color.
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January 2024 by Blanton Beathea
I just went there for a return ,but this is definitely the spot if you have any type of pet.
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January 2024 by Sarah Wright
The store layout is easy to navigate. The staff is very friendly and helpful. Hands down Dan is the man! He was very knowledgeable about which brands of dog food is the best, which was very helpful since you want to feed your pets the best. He explained in great detail which dog food offers the best nutrition for your dogs. He explained that chicken flavored food is not good for dogs. Most people dont realize that theres only 3 brands of dog food that provide the nutrients they need to be healthy dogs.
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January 2024 by Juan B.
This is my favorite Petco location thanks to Gian and his consistent exceptional customer service. You rock Gian, maybe he can train the Clermont crew including their management.
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January 2024 by Amanda Evans
Lovely customer service but they do charge for bag!
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January 2024 by Heather Colon
I always go to the same petco here in Apopka and they always price matched competitors prices..This time I was told that they only price match their own prices, not competitors..We bought our ferrets from this store...have bought all our pets stuff from here and have spent a huge amount of cash in this store and then are treated like we are dumb..No store price matches their own store.We will look elsewhere for our pets needs
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January 2024 by Sonya Garrett
A Big Thank You to the Apopka store. Every time I go here the employees are so nice and go above and beyond to help. Blessings to you all for your hard work and kindness!!
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January 2024 by Daniel Patterson
I had called the store before driving out to see if they had the pet we were looking for. A gentleman answered many of my questions and confirmed they indeed had the desired pet. I was encouraged to be greeted by a friendly and knowledgeable staff. I will be a regular her moving forward.
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November 2023 by Laura Rios
They have a better quality. A food for your cats and your dogs. And the staff is always asking if you need help finding anything.. When you ask the staff questions, the answer, then knowledgeable.. You're friendly and they're helpful.. But do not care too much for their grooming department Customer service.
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November 2023 by Susan Morton
Took my Irish doodle to be bathed and groomed and they did such a bad job. My doodle was completed shaved when we picked him up. They said he was matted. They told us not to let him shake his ears that he could get a hematoma. This did not make any since. Once we got him home we noticed they cut both of his ears to the point they had dried blood and was oozing. We had to take him to the vet and he was put on antibiotics and cream. His ears have healed but has a scar on both ears and the hair will not grow back. This place should be ashamed, My dog now has issues with grooming. Don’t trust these people•
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November 2023 by E. Patrick Zwahlen
Was quiet, found what I needed got out, was a smooth trip.
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October 2023 by Monica Ramsey
Never again! The groomer claimed her feet were matted. She shaved my doodle down to her skin, my Dog tends to mat easily in her leg area but it’s never been to the point of requiring shaving, she is also groomed every 4-6 weeks. Lesson learned, never again!
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September 2023 by Shellee H
I don't generally go out of my way to complain about a company, but this place still has me pissed...hours later!I went in with intentions of adopting a kitten. In walking around I noticed a ferret and asked a young lady if I could hold it. She snapped back an answer so quickly I had to ask her to repeat herself. Answering again in a nasty tone. Ummm ok, but whatever. I also inquired about kittens where she quickly answered/mumbled something, all I heard was Jennifer.I went to get my current furbaby a toy/treats before finding "Jennifer". I went up front to see that Jennifer was actually the kitten. Awesome! Asking the reps at the register if I could at least hold her. ( I knew I couldn't adopt at this location but I wanted to see her. She was also hiding ) Up comes Miss. Personally Candi. She again was nasty saying, "I can't take her out because she belongs to the adoption agency even though it was her foster ". It wasn't so much WHAT was said but HOW it was said.I've been in customer service for almost 40 years and I've never treated someone like that. I get the job can suck but that's not my fault!I would like to add that Dan was Excellent and sooo kind.This location is literally within walking distance and I've ALWAYS preferred PetCo to PetSmart but I will not go back to this location. Which in hensight is no big deal, 1 customer...but maybe this stupid review will make others think twice.Candi - in a management position, you should be better and do better.
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September 2023 by Lisa
Our favorite grooming salon. Our dog Tovin always leaves smelling great and is well taken care of by the staff. Easy to book online as well and they do a great job on his nails even though he gets nervous about it
