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March 2024 by Thomas Leflein
Your customer service sucks!!! I was billed differently on my receipt than what was posted on my credit card. When I called the local office where I went to an agent from some third world country that could barely speak English was totally useless!! I tried 3 more times. It’s horrible that I can’t get an agent to help me. So now I will put a stop payment on this charge because FedEx couldn’t care less about helping me. The Boca Raton location on glades road was where my transaction took place originally
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February 2024 by les Paul
Omar offers the best customer service we've ever had! No matter what our needs are--shipping overseas, faxing to business associates, packing and shipping--he has all the right answers! He greets you with a smile and saves you money on the fastest shipping possible! Thank you Omar and the entire staff at FedEx 7775 Glades Road!
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February 2024 by RACHOO
THANK YOU MR. HARVEY for all you're HELP!
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September 2023 by G DeCoteau
This store is Well lit with convenient parking right in front. Multiple representatives are ready to assist. Some like Omar always with a smile on his face, ready to hand me my printouts lol. Centric location.
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August 2023 by Betty LaChaussee
Omar at Fedex and all the customer service people do a great job . Whether you are shipping international or domestic they got you covered .Best of all whatever you need to pack and ship the order is there .Many times i go there to fax as well as ship things out . Nice people ,nice place !Thanks to all for making every vist fast and east !Fedex keep it simple and fast !
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June 2023 by Aaron Davis
I recently had the pleasure of visiting this FedEx location to have some binders made. I was assisted by a gentleman named Omar, who truly exemplified excellent customer service. He went the extra mile to ensure I could have the copies I needed that same night, far exceeding my expectations. Because of his stellar service, this location has now become my preferred choice for any copying or office-related needs. A sincere thank you to Omar for turning a routine task into an exceptional experience.
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June 2023 by Frank N
I had a last minute business print request that required a very tight / fast turnaround. Omar at the FedEx Office was extremely accommodating and helpful to complete the job on time, and help my team meet our deadline. I look forward to using them for our business print requests much more going forward!
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June 2023 by John G.
I walked in to print and bind 2 page presentation. They guy with the mustache looked at me like I was crazy. Told me I really should order it ahead of time and he was too busy. I was very nice and asked to do it myself. He was reluctant to even let me use their self service. It was a total of 4 pages to print, 2 presentations. He made me feel like I was inconveniencing him. What happened to customer service?
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June 2023 by Eryn V.
If I could give 0 stars I would. I explained to the girl behind the counter the situation and the short window of time to have the packaged shipped to Germany. She advised and guided me to how to complete the needed information and assured me my package would be delivered. It was not, its was pulled by customs and they have refused to release and return the package I have called the 800 number and have spoken to this store. Use DHL instead.
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May 2023 by Mr. A To The Z
This is a great location the staff was very alert and welcoming to the customers coming in. I was assisted by Carlos. He took very good care of me very patient, and he found the best pricing for me for my projects. Thank you Carlos.
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May 2023 by Moshe Kramer
Clean location. Many times machinery and services are out-of-order. Staff customer service needs improvement.
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April 2023 by Paola Petry
I had to copy large as built plans and a gentleman named Harvey was very kind and helpful. Nice staff at this location
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March 2023 by Paul Iannizzotto
Asked for assistance with printing some documents. Needed have an associate enter a code. Went to the desk to ask for help. Reply was "we'll be right over" .... 20 minutes later I left as no one came over. ...and they DID see me standing there. Not the way to treat a customer.
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March 2023 by Greta Perez
I like this store because of Harvey! He is that kind of employee who takes care of you and solve whatever you need. Thanks Harvey, you rock!
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October 2022 by Maxine S.
I seriously am in shock with the amazing service that I received from Lindsey. She went out of her way to help me find the cheapest price for my package and right before close, was patient and extremely kind to help me. I am thrilled by the service I experienced!!!
