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January 2024 by Brooke Torrez
Horrific customer service, I have been a customer for years and never called for assistance, my washer broke down and I contacted the local store for repair - sinceIt is under the warranty. I have made 49 out of 64 payments. They said they would arrive between 4-6:30pm that day- my only day off so I made sure to be home and waited. No one showed. I called the following morning and asked if someone was going to show. One worker showed up unprepared to do the job by himself, he repeatedly told me they forgot about my work order because it wasn’t written on their board. He spent more time complaining about not wanting to unload the water from the washer than trying to load it and do the repair. He said he would need to come back the following day with more time - they open at 8am. I told him specifically both days I had to leave by 11am for work. I called the next day and the Manager was extremely rude claimed I had made late payments in the past and that I have dogs and I told the other worker to not come so he was not going to do the job. He said the customer is not always right. I will be contacting the corporate office, it’s the Holiday weekend and this never should be the situation someone is left in.
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June 2023 by John T Martin
Professional and Customer Friendly.
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April 2023 by edith sanchez
It was good
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December 2022 by Timothy Michael
Mitch is and always has been awesome to deal with!!
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November 2022 by Nick Letos
Excellent place with excellent management, They went out of their way to accommodate me when a item I purchased was giving me trouble.
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August 2022 by Holly McGreevy
We rented a refrigerator while we were waiting for our back ordered new refrigerator to come in. We just had a brand new front door installed and painted. When the refrigerator was delivered they slightly nicked our door. When we scheduled to get the refrigerator removed I called and explained my concerns of not wanting to mess the door up with the removal of the refrigerator. They still only set one man and it was the same guy that nicked it the first time. This time the guy took several huge chucks out of our door. We called the manager and he promised to send someone over to have it repaired. Over a year later and still no repair.
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January 2022 by Russ Hopkins
Purchased a laptop. Great deal
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July 2021 by Donna Kolby
Great customer service and very friendly! Wouldn't hesitate to recommend.
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June 2021 by Demetrios Haralambus
This is the worst Rent-A-Center by far. Everyone is rude that works there, and they are very, very unprofessional. Im renting a washer and dryer and the dryer works fine, but they can't seem to give me a washing machine that works to save their life. Not to mention the first one was so small I couldn't even wash a blanket, but it never spined correctly, even if there was just a few shirts in a load. The second one is bigger but its a 1 in 100 chance its going to actually wash my clothes. Regardless of how much detergent I use my stuff comes out 8 shades darker than it was when i put it in, white and light colored stuff forget it, it comes out brown!!! The spin cycle also never works on this one unless I manually put on spin like 10 times in a row. It took them 4 days just to get this washing machine here, and it doesn't even work. Not to mention the lady who answers the phone has a enormous attitude. Also the guy who dropped it off put it down extremely uneven (which doesn't help) and he was agreeing that this Rent-A-Center location sucks and apologizing because it wasn't his usual store. My experience with this Rent-A-Center is terrible, and it just keeps getting worse!!!!???????????????????
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September 2020 by Eddy Gonzalez
Very polite, very professional, very helpful, store has good prices, work with you on payments and fast delivery. I am glad that I have returned as a client.
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August 2019 by nicole vehec
Needed a bed quickly. Was able to snag something and get it delivered same day.
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July 2017 by Myles Fussell
Great service with the fair pricing rent a center is know for.