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September 2025 by Mark
Never Ever Answers his phone and email. Never ever👎
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December 2024 by Anthony Pilot
I spoke with Mallory and she was so helpful and kind! She definitely made the process easy and answered all of my questions!
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August 2024 by Hairy Ortega
Thank youu Ozmary for the great customer service she explain all my coverages and make everything smooth and clear 1000/10
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June 2024 by Robert Slecher
Good servic, easy to contact
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March 2024 by Larry Hukriede
I called in for a car insurance quote. Never received a call back.
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January 2024 by thomas gelb
I called Allstate in Cape Coral and found a very pleasant, professional young lady named Paige Arnold who went above and beyond to satisfy my auto insurance needs. She definitely deservesrecognition for her great work ethics. Tom G
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September 2023 by Sandi Spahn
They are always helpful
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August 2023 by T P
Never returned my calls
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August 2023 by Melody VanHorn
Exceptional customer service! From my first conversation with Mallory, I've continued to receive 5-star personal service. It is refreshing to call and reach a live voice who knows you. Even better, these are people who truly care. Highest recommendation.
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August 2023 by F Perry
To: Allstate, E. PickettFrom: Frank PerryLast year, 2022, was difficult. Someone hit my car in August and of course Hurricane Ian.In both events, your agency responded professionally..I would give your agency very high ratings .Thank You.
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May 2023 by Jennifer R.
I would never send anyone to this agent ever! This office was awful in how they cared for me and my insurance needs. Mallory set me with a policy that come to find out my property didn't qualify for since I had previous non storm water claims. I only had that policy for thirty days. The cancellation notice came to the office which was never communicated to me. When I called and emailed the office on Saturday, I had one week to get insurance before being cancelled. I never heard back from Mallory until Thursday. She cared nothing about helping me and basically did nothing to try and figure out what Citizen policy I was able to have. The answer I received was there is nothing that can be done. Citizens was the only option and they won't insure your property. Fast forward to now. I do have insurance and with Citizens. It's the correct policy that should have been put in place to begin with. I get and understand that this is a difficult time for all insurance agents and businesses with SW Fl still healing from Hurricane Ian but, the total disregard and lack of customer service by this whole place is just not acceptable to me. This whole ordeal cost me time, money, and quite a bit of stress and disappointment.
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April 2023 by Karl French
Edwin and his team have been very helpful both during the shopping for insurance experience and after the fact. Mr Pickett even personally contacted us by phone in the days after IAN to offer help and insight into any potential claims we might have. We did not make a claim as a result of IAN but the personal attention was appreciated!!
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January 2023 by charles zimmerman
Wouldn't answer any of my calls fir over a month after hurricane Ian wrecked our home. Auto insurance errors that would cause sleepless nights.
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December 2022 by ANNE & ADRIAN ALLEN
Policy is terminating due to the company leaving the state and amongst all this insurance turmoil; I’ve heard nothing from my agent. I’m going back to the Insurance Center of Fort Myers where I have other policies. Their customer service is spot on.
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September 2022 by joel dontworryabout
Owner is a bad bad bad person. Stay away.
