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June 2025 by Natasha
Just got a policy through the State Farm website which was easy to work with and was pleased with the user friendly process. Once my application was complete, I was assigned to Dave Cosper's office as my agent. The communication has been par at best. I may call the 100 number to see if they will assign me to a different agent.
Update to my review. They have been contacting me more so seems to be getting better which I am happy about.
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May 2025 by J dsnce_
Rachel is amazing. She helped me set up the most efficient and reliable insurance policy for my car and I couldn’t have asked for a better person to have signed up with for car insurance!
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April 2025 by Karen Heidenreich
I have requested a phone appointment with Dave Cosper, owner, several times to review a serious, time sensitive insurance issue with no reply. We have been a client for over 25 years and this is the first time we must have contact directly with the owner. Will call again.
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March 2025 by Bob
I've been with this agent for many years. They always answer the phone when you call, and always are quick to pull you up on the computer, and get you serviced for what you inquire about. I am leaving them now to move to another state. This place is great to deal with.
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March 2025 by George Pallas
DAVE COSPER STATE FARM IS AN EXCELLENT AGENT. WE HAVE BEEN USING HIM FOR OVER 40 YEARS.
THANK YOU ALWAYS
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November 2024 by luce hoyen
I was in search for a new agent and Antonia was very much helpful with me making the right choice to switch to Dave Cospers agency. She kindly went over my policies and helped me get exactly what I wanted and needed on my policy. She was very knowledgeable and I could tell she cares a lot about customer satisfaction by the way she understands the clients needs and just wants the best for them and make the client happy during the process. Definitely a great agency to work with👍🏽
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November 2024 by Carollynn Walsh
I had the pleasure of speaking with representative Antonia Esposito, to successfully solve An insurance issue I was experiencing. She took me under her wing and took care of me completely with a great deal of knowledge and a wonderful personality. Look no further your in the right place
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November 2024 by Kev Kav
Google asked me how Dave Cosper State Farm Insurance was because I called 6 days ago. I did call 6 days ago with a question about my policy and they didn’t answer, I left a message and they never called me back.
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October 2024 by Gisela Baltazar
I have been with this same location for years and I do t have any claims, no accidents no tickets i a clean driving. I called because I have been charged every month different amounts, Lila anyone will do to figure why, so o called 3 times since the beginning of this year the 1st lady that answered the phone I would say around February or March she was nice told me she qi look at it and call me back, never got a call waited 2 to 3 months, when I called the 2nd time the lady was extremely rude and keep saying I have not idea I’m not financial, I’m not in accounting etc so she also said I will call you back or have someone call you back, they’re received the call. Today I called back October 17, 2024, The lady answer the phone and she was not nice put me on hold for a long time until the called dropped or someone hang up. I called back another lady answered and she said she will transfer me to the same lady I was talking to, I was on hold again then I could hear someone picked up the phone did not say anything put me on hold again and they saw the lady answered already with a not friendly turn off voice. I explain why I was calling then she started to give me answers that did not make any sense and she started to get extremely rude that I had to ask her why she was so rude that I was just calling to figured the different charges in my account I’m sure she will do the same call to figure in understand the charges. I tried to explain myself and she would not allow me to talk till I said can I talk then she kept going and going so she stop and said to explain myself anyway she was the rudest customer service I ever encounter and I am not sure why she’s in this field if she’s not happy assisting long-term customers if it’s her job. Like everyone knows a business with that customers it will not exist unfortunately I’m sure the owner is not aware of how he’s employees are doing their ”job”
I’m so disappointed being a long-term customer without any claims gets treated disrespectfully like if I was calling asking for a charity.
After 8 plus years with several cars with them I’m going to look for another insurance, is not acceptable to be treated that way when I am paying for a service.
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June 2024 by Kelly Kennedy
Jonette was my agent and she was wonderful! We had so many questions and she answered all of them promptly. She also found us several discounts that our other insurance didn’t, saving us hundreds of dollars!
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April 2024 by April Davis
I am blessed and thankfull for Ally at State Farm Insurance!!! She went above and beyond to help me with a car insurance issue. She was compassionate, encouraging and very helpful in meeting my needs. Thank you so much. God bless. ?
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April 2024 by Kailyn Brewer-Reece
Highly recommend!! When I walked into the office, everyone was very welcoming and eager to help me. Jonette went above and beyond to make sure I have the best price and she took the time to explain coverages that worked for my situation.
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April 2024 by Frank Clark
Sandra was so easy to work with, she guided me through the process of getting my insurance squared away, made sure I totally understood my policy and coverages and truly made me comfortable! Wouldn’t work with anyone else!!!
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April 2024 by Brandy Saucier
Sandra saved me a lot on money on my insurance Policy. Thank you so much Sandra
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April 2024 by Jenna Lenore
Jason is always so professional, caring, and knowledgeable. It feels like he truly cares rather than just doing his job. He goes above and beyond!
