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January 2024 by Morgan Wehrung
Hands down the best UPS store I have ever been too. They're always happy and ready to help. It's always a joy to go in. What makes it so great is that the people who work there are amazing.
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December 2023 by J.E.
Employee came from the back like I interrupted a nap, hair all messed up so from the beginning she had an attitude. Lady working at 2:30pm needs some serious customer service training. Seems like every business on base cares less about any standards anymore. She responded to me like I was an in-law over something another UPS location instructed me to do. If you want a horrible experience with something as simple as dropping off boxes this is your spot for sure.
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December 2023 by Estelle Grengs Art LLC
The Employee working at the Eglin location was extremely rude. I had to call back three times and she kept disconnecting me. I had a simple question and all I got was attitude. You should invest in nicer employees. I will go anywhere but this location.
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December 2023 by Karen Nichols
Convenience, friendly staff, good hours. Always a pleasure to go to this store. Excellent staff.
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August 2023 by Kevin Smith
I usually have good interactions at this store but was very disappointed on how unaccommodating the woman was today. I was returning a microwave to Amazon and, with double boxes, the package weighed 50+ pounds. So I parked in back hoping I could bring it in a back door because the closest parking lot is a long distance from the store. I walked around to the front entrance and explained my situation and was told no and she pointed to the carts outside. I had to pulled around in front of the store, park further away to access a curb ramp, walk to the store to get a cart, push it back to my car to load the box on it and push the cart back to the store. I understand the store's location has its limitations and I certainly don't expect the employees to carry the box in for me but I hoped they would be a little more accommodating to a senior citizen.
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August 2023 by Dave Shelikoff
They actually close at 6 PM not 630. Please update the information on Google.
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May 2021 by D W
Simple and convenient. It's tucked away, so you might miss it but I like having one on Eglin AFB.
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March 2021 by Katie Achor
We used this store for freight delivery. A custom built kitchen table that involved over 100 hours of labor. Chris assured us that the table would be carefully bubble wrapped and placed in a custom crate. It was delivered with a bedsheet and no crate. The scratches and dents are irreparable.
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July 2020 by johnny barfield
They say they are open but aren’t. Post wrong hours, constantly going here but they are always having door locked and wont let you in.
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April 2020 by KenJ Mc
Such great staff. I've never had a problem with this store, very helpful. They even remember my name when I come through!
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April 2020 by n904ke
Friendly and fast service
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February 2020 by Beverly Prevett
We visited the UPS store on Eglin AFB this morning, to ship some very heavy and fragile items. Ashley assisted us and took the time to make sure each item was protected with extra wrapping. She also tried different packing options for the best economical value for us. Ashley professionalism and customer service was outstanding.
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October 2019 by J L
Ashley provides outstanding , and courteous service! Store is conveniently on base too.
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September 2019 by jason szmyr
I am a Logistic Management Specialist with the Federal Government and I deal with UPS on many levels from the corporate office to individual stores. I have to say that dealing with Lanie at the UPS store on Eglin AFB was and is a pleasure and very easy. Lanie is one of the most personable and professional individuals representing UPS. She worked with me on a very difficult process for shipping some equipment from Eglin to Denver. If I ever need to have something shipped from Eglin AFB I will defiantly be contacting Lanie for assistance. Thank you so much for all of your assistance.
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September 2019 by Christine Y.
Always excellent service with a smile. Very busy place so you may have to wait a few minutes, but rarely too long.
