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February 2024 by Gabriele Awada
Fast in and out, customer service with a smile!
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December 2023 by Darlene Drinkwater
Great customer service hands down. Thank you guys.
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December 2023 by Camilla Rodriguez
I am beyond thankful for FedEx and this location. I needed help making copies of important paper work for my passport and immediate after I showed what I needed copied, the staff handed me my paper work back (because it was credential) helped me figure out how to make copies myself. Then I went back because they were so helpful and shipped 2 massive boxes of my sentimental belongings via ground FedEx and it got there safe and sound. Very fast!!!!!!!! Thank you guys so much for your hard work and professionalism… I cannot explain my gratitude!
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October 2023 by Imagine Art
I went in to do some scanning of some important documents and I feel I was intentionally treated w disrespect. I told the woman working I needed help as I had not done this before. She intentionally let me manually lift the copier hood 64 times to scan my paperwork which took almost an hour. (It could’ve been done by inserting the papers in the tray in batches I found out at the next FedEX I went to.) Then she knew it would time out on me in about a minute afterwards and I would lose the work I’d done without telling me that prior. The other woman there would not obviously help me and the original woman was nowhere to be found. Then when she did show back up she sarcastically said with a stoic face “oh you have to do it again like it was nothing! That’s when I knew it was intentional . There were no other customers at that time. Then she waited for me to snap on her so she could point a finger at me and probably call me a “Karen”….I could see it was a setup because I was a the only one of my look in there if you get my drift. I was mad but I kept my cool so as to not give them what they wanted.So tonight I get on here to do my not so good review and the first review I read was very similar to mine — total disrespect and/or laziness involved w the employees of this business. I felt targeted and helpless to do anything about it. I’m not sure but it felt like I was stereotyped by these “gals” working or should I say not working there. So I went to another FedEx that day and met a wonderful woman who helped me every step of the way. There’s a saying that goes like this… “ how people treat you is not an indication of who you are, but of who they are “……. So true!I would never go back in this place if it were the last FedEx on earth and the other one was on mars!! Worst experience I ever had in a business in my life.
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August 2023 by Ralph Meitzler
Don’t forget your ID…cuz apparently FedEx policy is to not allow you to mail anything unless they have your personal information and where you live! How is this policy? I’m just mailing my license plates back to NY…wha?
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June 2023 by daniel wirzbicki
I have been going to this fedex location now for about 2 years. Only bc it’s the only one in the area. The staff is split between some of the nicest you’ll ever meet to the complete worst. Maybe fedex needs to pay employees a better wage or maybe these are just miserable people. But I will wait and let other people go before me till I get the associate I know is the good one. The overweight, African American gentleman (sad he might even be a manager of sorts) always looks sloppy and has the worst resting B face.
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May 2023 by Sarah B.
I never leave reviews but I had to for this. Rose is excellent!!! I had questions about rush my passport and she walked me through every question that I had and truly cared! Thank you rose!!
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April 2023 by N Charmaine
Quiet location off of a busy intersection. Extremely helpful and patient young man that assisted me with printing a shipping label after a mishap on my end.
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March 2023 by kacie mabry
Cameron was wonderful! Very friendly and helpful
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December 2022 by David Winchester
Extremely helpful young man whose name I can’t unfortunately recall. Very polite as well.
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November 2022 by m cia
This has got to be the worst fedx location. They have no clue what customer srvc is all about. They are very good at the "Poker face" and fueling a customers bad situation and making it worse! The employees that have mastered these skills are DIAMOND and ANGIE! They are both lacking any sort of common sense, have that "I don't care attitude" and are just collecting a paycheck. Do yourself a favor and go out of your way to avoid these 2 gals and this location. If u respect ur time, energy and peace of mind. I understand why they have such a poor rating w/Google reviews.
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September 2022 by Tommy McGhee
Angie Flat out Refused to accept Walmart Returns even when I had QR code the packaging was in excellent condition as delivered unopened..No No No her reply quite Abruptly I might ask..Her Attitude seemed very Deep Rooted maybe a little racist ( I do not tolerate that ! ) this Person needs to maybe Step out occasionally and mix with other people's..
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June 2022 by Susan I.
I came in after they closed, but the rep was very happy to help! It's so unusual to get this kind of nice service, but I did! Recommend for sure!
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June 2022 by Sandra Weddle
BEYOND helpful, they go more than the extra mile, ROSE & EVIRY are out of this world.No matters what your needs at FEDEX are they make it happens.So thank thank thank you very much for 5 stars services.Sandra & Tomas
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June 2022 by walmir denuzzo
The high qualified staff provides a courteous, excellent and reliable service , highly recommended ,they are my daily drop off place ..a nice smile everyday. Thanks guys..