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March 2024 by Ms.T
I took a chance to go to this salon out of conveniences but my intuition told me “don’t do it” but like most people that live in a community, we try to support our small businesses. Huge mistake!!! First off, the young lady that did my nails although she was very friendly and polite, she appeared to be extremely anxious to the point that she knocked over some of her chemicals, along with a glass bowl that could have flown into someone’s eye. However, this is not what this review is about. It is about the over price and extremely and I put emphasis on extremely poor excuse of services that I received. I asked to get a dip and just have my toenails re-polish which came to a total of over 80 bucks and it looks exactly like what one of the customer said previously that a child looks like they did it. In fact, when I showed my 16 year-old granddaughter, she said “Grandma, that look like something I could’ve done.” As bad as it pains me to say this, whoever goes to this place, please be mindful that if you spend any of your hard earn money, make sure you have a Plan B to go somewhere to get it redone because you will. I went back there and asked him to do it over. The guy did a quick once over, looked at me and says “how is it?” I walked out of the display annoyed and said to my granddaughter, I would never return to get another get my nails nor my feet done at this particular at the establishment. The only positive thing that came out of this visit was the lady that did my eyelashes and my eyebrows. I would say take precautions even doing that. Maybe she was just having a good day ??♀️. I WOULD NEVER GO BACK TO THIS PLACE. #Totallypissedoffanddisappointed
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February 2024 by Meghan Glasgow
Tracey Tran (lashes / brows) is an absolute bully. Do not work with her.
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November 2023 by marissa safar
Gel powder they used seemed to be very old and kept applying very clumpy she asked for help from another man and they put about 5 layers of very old looking powder and top coat I knew my nails weren’t going to last this photo is same day . I always do powder because it lasts me 3-4 weeks and never chips just out grows this is the first time I experienced this with dip powder .
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October 2023 by Taryne Crabtree
Just had a very disappointing experience at Lovely Nails with the technician Tracy. She took a phone call while she was applying my eyelashes which took her focus and attention away from me as her customer.At one point she tore the eyelash off that she just put on and took the risk of pulling out my natural lashes.I told her I don’t take phone calls at work because it takes my attention away from my customers. She told me to go somewhere else and that I was being impatient. An apology and some understanding would’ve been more appropriate.
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October 2023 by glafetia dieujuste
It was my first time going there and never would I ever go there again they absolutely don’t know what customer service is.Services: Nail designs
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May 2023 by judith R
I'm not satisfied with the service, I really miss the person usually to taken care of me. I don't when she be back there,
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April 2023 by Demetria C.
The staff is rude and rush. You like you're not paying your hard earned money, and the quality of the work is not worth it. I shouldn't be given attitude when I'm just asking a simple question
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March 2023 by Donna Wofford
First time there. I had a pedi and a fill and it was oerfect!
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March 2023 by Reia World
Worst customer service ever. Employees will be having a bad day and take it out on the customers. Poor treatment, bad communication, no respect, discrimination against some woman, not welcoming at all. Won’t even greet you when you walk into the door. Do not recommend. Will get extremely upset when you point out something about the work being done on your nails. Horrible communication and treatment to paying customers. Will never returned to this location again. I am surprised they are still open.Services: Manicure
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January 2023 by Mss M.
Holly did my lashes and they popped right off in 4 days. I never had this problem before Tammy or any other lash technician. I asked her to fix it and she charged me for the repair.
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January 2023 by keshuna williams
I been going here for a couple years.I always tip everybody there.Today I sat there 45 mins getting my hand soaked for a nail repair. Nobody assisted.
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December 2022 by Estrella Moran
They all do thier job well ,witch means you don't have to wait for that specific person that has 20 others wating ...
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November 2022 by Alicia Johnson
Nail tec person MISS TEE JUST DONT DO NAILS SHE CREATE ART.. IS A FACT..30 PLUS YEARS
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August 2022 by Remy Kash
Worst experience ever. I went for a simple French acrylic. The nail tech had no idea what she was doing. The acrylic was at least half an inch thick. I had to request for it to be shaved down. She couldn't do the French design. Started over like 5x until I couldn't take it anymore!!!! Another nail tech had to come and fix her work. And they still charged full price after my horrible experience. That lady was not licensed nor trained. She drilled my cuticles instead of using the proper tools. Do not go! They need to be shut down!!!!! They are not all licensed to perform!!!!!
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July 2022 by Tonia Planter
I have come here several times and I have to say that the level of disrespect for their customers is quite unbelievable! I could never be at work laughing and speaking another language right in front of customers very loudly without reprimand!!!They are very ignorant. I have inserted a picture of 2 of the most unprofessional women I've ever come across. I truly hope the owner will do something to rectify this PROBLEM. Please don't believe that just because people are silent, they're okay with the foolishness! They're not!Lala is the only reason I gave the place 2 stars. She appears to be one of the youngest employees but she's always kind and gentle. She laughs and talks in customers face too but she's alot quieter and does not carry on like the others. Customer service is VERY IMPORTANT and Lovely Nails needs cultural competence training.
