"I used to LOVE chili's but I think their want to be quick and cheap has led to bland food and cutting things I used to think were great! Such as the chips in the Bar! I'm a business owner too. The little things go a long way and make you unique! But the main thing is the food being bland it used to have flavor and now nothing. So disappointing 😔!"
"Had a wonderful dinner w family. Chicken crispers with honey chopotle was awesome. Kids loved there pizza. My server was so nice. Thanks & keep up the good work."
"Like other Chili's. But, very friendly and helpful servers. Clean environment. Attentive to dietary needs. "
"Love this location. Always great service. Hate new rewards program. Hate the scraping chairs particularly in the bar area. Love the music. Want Caesar salad back. During really busy times the kitchen cannot keep up."
"We were seated at noon. Food was ok. Service was terrible. There was a waitress being trained. The trainer sucked real bad. I hope her trainee gets a better trainer! We were also told they are discontinuing all their burritos on their menu. Between both of them, they could not even keep our drinks full!"
"Chili's has a wide variety of options on their menu...ribs, burgers, salads, enchiladas, fajitas...the list goes on and on. I love their Margarita Grilled Chicken. It is one of the lighter choices at only 610 calories, it is very flavorful & filling...so much that it's hard to believe that this meal is only 610 calories. Highly recommend! "
"Chili's has definitely taken a step in the right direction. The new menu is really pretty great. I don't suggest the chicken and waffles because the waffles were cakey with big pockets of raw sugar.
The to go service is a complete disaster, don't even bother. Either your missing items or half your food is cold. "
"Food was wrong then brought cold. Has really gone downhill. Bathrooms, restaurant was dirty."
"Horrible experience almost every time. They have wait staff that have cursed me out driving down the road. The always mess the order up im some way. They pack you in like sardines although the rest of the restaurant is vacant. They consistently downgrade portions while increasing price. Best of all the Chili's Reward program was a good program and then they partnered with Plenti, its terrible now. Not some place I would suggest."
"Enjoyed the fajita with a glass of wine.
Very nice waitress. Food very tasty. Waiting foroom. desser. Yum! Chocolate molten cake!"
Chili's Grill & Bar - 9980 University Plaza Dr
9980 University Plaza Dr, Fort Myers, FL 33913, USA
"Good food staff just need to pay attention for what costumer asks for."
"So my roommate and I ordered from the 2 for 20 menu, and we order it online. Now, I have worked in the food industry both fine dining and fast food. The food we had from the carry out was ABSOLUTELY DISGUSTING!!!! The food wasn't even hot or even warm when we picked up our food, what was worse was that we still had to wait for it when we got there! The only thing that I can say was warm from our order was the mac and cheese. The burghers, fries, everything was tasted as if it was already sitting out for 30 minutes, there was even congealed fat sitting in the corner of my roommates burger container!!! This makes me never want to order out from chili's again. That or this particular location needs some serious work, it was such a WAIST of MONEY!!!!"
"I'm not one to complain about much of anything but this was probably the worst dining experience my wife and I have had. We have dined at this location a few times in the past and had an ok time, but we will not be returning in the future. We ordered drinks, while we were looking at the menu and then ordered dinner and an appetizer (nachos) at the same time. We waited quite awhile for our food to come out (about 1 ½ margaritas later). We considered just paying for our drinks and bailing to the Tijuana Flats across the street (which we should have done) Our dinner came out before our appetizer and my dinner was served cold. The waiter apologized and said the manager would take care of it. The manager came by and apologized for the nachos coming out late and said he would comp it. He was dressed in a Colombian fishing shirt and I would not have picked him out of the nearly empty restaurant as the manager. My wife told him my food was cold. He said he would take care of it. The manager came out shortly after with a new plate which was much better, but I was already pretty full from picking off of my wife's plate and the nachos. Our waiter pretty much avoided us like the plague after dinner was delivered. We ordered dessert to go off of the tablet menu and it came out about the time we were ready to leave. We went to pay and someone else's order was on our tablet. We flagged down our waiter and let him know. He swapped our tablet with the guy eating behind us and left. The tablet we received was still wrong and our bill still included the nachos that the manager said he would comp. I believe the price of the food on the tablet was more than what we owed but we payed it and left due to being so frustrated. Also the receipt printer on the tablet was broken so we never got a receipt… When our waiter dropped off our desert he apologized for everything being a disaster. Don’t think I have ever had that happen before."
"Server was wonderful, knowledgeable, really good with kids. Perfect service from Justin. Thank you!!"
"Clean, good food. Not busy during lunch, good for meetups during the day. "