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October 2023 by Vojislav Zoric
Amazing place! Special thanks to Michael - store manager that helped my out with my flyer print! Store was clean and well organized! 5 STARS!
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October 2023 by G M
Fed ex is a joke. They deliver packages to the wrong address they don't contact the consumer. I strongly recommend not using any fed shipments. I have lost 230 dollars worth of packages in less the 30 days. I will be posting this to every other fedex I can find near me. Check photos, i will be posting the proof to my pudding.
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August 2023 by Valerie Nation
My first experience and it was easy. I was greeted with a smile by the store manager. I looked at his name badge but can’t remember his name, sorry. I handed over my docs to be sent and he did the rest. I asked him about an issue with my online account and he was apologetic he couldn’t help but he told me to call CS. He handed me the receipt and I was off! Will be back!
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August 2023 by Kevin Jemiolo
Glen must have a heart for helping people! He comes off friendly, gentle, and he knows what he’s talking about. Great experience!
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October 2022 by Richard Pasierb
The folks at this location are awesome. Glen went out of his way to get something done for me in short notice. Truly thankful to him and the rest of the staff there. Highly recommend this location and their services.
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September 2022 by Marci N.
We were the only ones in the store. The girl that helped us , wasn't super friendly. Maybe that was just her personality. It wasn't that she didn't help us, she just seemed annoyed if we asked questions. Maybe she prefers being behind the counter and not dealing interpersonally... The store was clean and organized but customer service could have been a little more engaging ...
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August 2022 by melissa young
This is my go to FedEx location. Always stocked with supplies and super helpful employees. Never had a bad experience! Would give more stars if I could.
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July 2022 by Bonnie Thielmier
Went in yesterday, Saturday, attempting to have some labels printed. When I walked in I wasn't greeted with HELLO instead I was criticized and taunted by a young lady that clearly does not have any customer service skills. When I asked if she could please help me she threw a hard plastic card at me and told me I could email the labels to that address. I told her I did not appreciate her attitude and asked her what the hell her problem was. She then got in my face with her knarly teeth grinning ear to ear and said she could refuse service to me bc I was cussing. So I took the high road asked for her mgrs # and proceeded to leave. She started laughing as she watched my husband who is 67 yo drag 4 very large boxes back to our car with the intent of leaving them there to be processed. She continued to laugh and talk about us to her next customer. This young girl is totally unprofessional and very unhappy. She needs to find a job that brings her some fulfillment and stop spewing out her hate to customers at FedEx. I would not want her working for me. It's ok I found some very nice people at Office Depot. They have my business now.
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February 2022 by Reba Cutler
I’m not one to leave reviews but I am so grateful that the two employees here today showed genuine interest and time to make sure that I received the canvas print I was hoping for. Thank you guys!
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January 2022 by Amanda Soberg
Glen was very helpful and professional. The other young girl… not at all!!!!
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October 2021 by Joanne LaRocque
Glen, Amber and Mark are always attentive, proficient, friendly and professional when I come in. Wait times are sometimes “long” but it’s understandable when there’s 2 people at most working this location. Always clean inside as well. Just have patience and plan ahead before stopping in if you can help it, everyone’s doing their best. :)
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October 2021 by Jim Seikel
Quick and painless shipping thanks to their assistance
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August 2021 by Brenda Ballance
My daughter wanted one of her posters laminated, so we went to this location. During the process, it was damaged. But the manager, Mark, made it right immediately. I didn't have to ask. He tried to redo it, but the print quality was poor, so he paid to get another poster ordered, and then he paid for the lamination. I'm not a big business or frequent client, but he treated my situation with the same care that you'd expect he would for the larger clients. I was so happy. I had always come to this location for small, infrequent jobs, but now I want everyone to know that the customer service here is outstanding.
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June 2021 by Ali İsakhanov
I always using this branch of fedexToday I’m disappointed, please pay better your employees, make them happy & love their job, Glen was like thrown out teenager.I’m sorry fedex
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April 2021 by Jon DeWitt
Tried calling this location several times to arrange a shipment that may require human to human communication and they never answered the phone. Called the main customer service number at FedEx and went through what seemed like endless prompts asking reasons for call. None of the voice prompts were for my question, so finally after saying "customer service" to the continuing prompts someone finally answered the phone. I told the individual that I was calling this location, but no one answered and asked if this location was still open. He told me yes they are open, but due to covid it's an inconvenience for their employees to take phone calls. So, FedEx policy is to inconvenience the customer instead of the FedEx Office Print & Ship Center location. Could be wrong but FedEx may want to rethink that policy. Also, why have the phone number on the website then?? And, if you not going to answer the phone explain so on the website, what a waste of time. The kicker is, the customer service rep didn't care about nor acknowledge the customer "inconvenience".
