"Two times in a row we had terrible service....wait staff disappears until they want to clear your table. My chicken gnocchi soup had one gnocchi in it.....one! Three slivers of chicken.... served after we had finished eating our salad and appetizer that was our entree. Luke warm with a top crust of oil so we knew it had been sitting all alone somewhere. I love going there but this is too much."
"The food was great but our server was not very attentive. We waited a while for things but that is expcected being that the server has to bus multiple tables but at one point we were ignored. Overall it was a great experience just wish it could be a bit better."
"Do not go to this restaurant. We arrived on a busy day, Mothers day and planned for a long wait but the bar was practically empty. We were told there was no wait to sit in there so we grabbed a booth. We waited and waited. Servers passed by a few times. We knew it was busy so no big deal. After 5minutes a couple with a kid walked past and sat in the booth behind us. Server was there immediately. Then he walked right by us for the 5th time and handed them menus and asked what they wanted to drink! We had yet to be acknowledged. Sexist at best. I live here and will never go to Olive Garden again."
"After not being here for over a year because of the bad service and managements problems, we came to have a go again on 07/19/2017... 🤔 and yet again were let down... our server was highly distracted by the 2 tables he had and then when a fellow coworker showed up with family... down it spiralled faster... after being seated, we waited almost 7 minutes before he showed, he forgot what dressing we wanted on our salad, then served my wife her entree, then mine... i pointed out my plate was wrong and he left to fix it with our childrens plates sitting on the tray and table jack for 4 minutes until he came back... he then didnt respond to the call waiter function on your table top kiosk things for almost 7 minutes and when we went to pay via table top, we almost paid for someone elses order that wasnt taken care of previously... as he tried to help by baggingnour bread sticks, i had to take the bag from him because he used his bare hands to touch my food as he bagged them... honestly... guess we will be back in another year or just never... bad let down again..."
"Good service, good food and a relaxing environment to eat and enjoy family conversation and time together. The pasta Fazioli is the best soup!!!!"
Olive Garden Italian Restaurant - 10020 University Plaza Drive, Gulf Coast Town Center
10020 University Plaza Drive, Gulf Coast Town Center, Fort Myers, FL 33913, USA
"Ordered to-go and they had my food hot and ready for me in under 15 minutes! Very pleasant lunch staff! I had 3 people come up and ask who/what I needed even though I was already being taken care of."
"I would have given no stars if I could have. We are regulars at Olive Garden and this was the worst service I have ever received. We waited 20 minutes and no one showed up to our table to greet us or offer a drink and the place was completely empty. When we got up to leave I told the hostess that we leaving and she told us that she was waiting for the waiter to come in when there were waiters standing around doing nothing. When I told her how disappointed I was she laughed in my face and didn't seem to care. Wow!!!!!"
"Always a pleasurable experience when visiting here. Great food and great servers"
"Olive garden was clean and comfortable. The waiter was good at his job and had a good sense of humor!"
"Tuscan Steak dinner would of been phenomenal if they'd just use some salt and pepper. Nothing worse than having a beautiful plate beautifully cooked and be bland as hell!"