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August 2024 by Melissa Nagy
I saw Morgan Crowe and she was kind, caring and very professional! Thank you so much for providing the help I needed!
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April 2024 by Marsha Lepola
I see Dr. Zhao. He and his Nurse, April are very caring and nice.
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April 2024 by Redcorn Chakwoo
Horrible office women that run the office are horrible no respect do not care about your kids just about going home and getting of work and this place don’t care about you
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April 2024 by Leigh Wade Peugh
The literal worst. Some of the most miserable admins I have ever encountered. It's as though someone grabbed their hands and forced them to fill out the application to work here. They'll call you out of the blue saying that you need to schedule a "Follow-up," but when you ask what for they're all like "I dunno I just work here!" Like?? Can you check?? I actually showed up for a mystery followup once, and not even the provider knew why I was there. They literally checked my vitals, billed my insurance 5 billion dollars and let me leave. When I scheduled my first physical in many years, all the provider did was give me the roughest pap smear of my entire life and that was IT. So I guess if you don't have that kind of junk down there you're just walking in, waiting a few minutes and they're calling that a physical? Zero questions were asked about my health history. They will make you wait weeks, sometimes even MONTHS just to hear the results of simple bloodwork. I know the bar is so very very low in Fort Myers. No one has pride in anything they do. But pass on this one and keep on searching.
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March 2024 by Elvira Hofmann
This is the absolute worst medical office I have ever dealt with. Very bad experience with the doctor. Never ever again
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November 2023 by Nick Gorman Golf
Never setting foot in this place again. Poor communication, poor bill tracking , strictly for profit. Here you’re just a time slot and a payment.Long story short at one point I took a $200 blood test for no reason, and they refused me refills of medication because they didn’t want to do telehealth. This AFTER my doctor left the practice and no one called and told me.Moved back into the area and called to have an injection of medicstion. Upon showing up they told me I have a balance and they put a $100 hold on my card. I go back into the room for the injection and the nurse declined to perform it because I haven’t been seen by their doctor in so long.1) should have checked with the nurse before agreeing to perform the injection. The nurse didn’t even come in to talk to me face to face. Just said no and hid at her desk.2) didn’t offer any solutions.3) didn’t ask me if I had access to any blood or hormone tests , which I did.4) didn’t even offer to schedule an appointment TO SEE a doctor in order for me to get the help I need.5) no we’re sorry or anything…”just nope we can’t do it. Give us our money and leave” type of attitude.That’s what bothers me the most. “Hey we can’t do your shot today. Let’s get you scheduled to see a doctor and then we can go from there”.From a business standpoint it’s awful. They just lost a client. But they probably don’t care. Clearly I’m not important enough for anyone to offer a solution, or spend even more than a minute speaking with me.
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November 2023 by robin floyd
Very poor service. Didn't even try to help me when I came in. No appointment availability even in 30 days. Have my files inactive and will not go back.
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September 2023 by Laura S
Had an appointment and they cancelled it. Called back a few months later and they can't get me in until 8 months from now. 8 months. This is not acceptable.
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September 2023 by Hend Vega
The customer service was horrible LISA treat me with rudeness and she refuse to answer my questions
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September 2023 by Olga Caraman
Financial department needs some customer service training, they don’t know how to speak to people.
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August 2023 by Crickett Moore
I have had the privilege of being a patient of Dr. Burdzy for several years now, and I can confidently say that he is an outstanding family practice doctor who goes above and beyond for his patients.From my very first visit, Dr. Burdzy's warmth and genuine care were immediately evident. He takes the time to listen attentively, ensuring that he understands my concerns and medical history thoroughly. His patient-centered approach makes me feel valued as an individual, not just another medical case.Dr. Burdzy's expertise is truly impressive. He has an in-depth understanding of a wide range of medical conditions, and his diagnoses have always been accurate. He explains complex medical information in a clear and easily understandable manner, empowering me to make informed decisions about my health.What sets Dr. Burdzy apart is his dedication to holistic healthcare. He considers not only the physical aspects of health but also the emotional and mental well-being of his patients. This comprehensive approach to healthcare has made a significant positive impact on my overall quality of life.The office staff at Dr. Burdzy's practice is always courteous and organized. Appointments are managed efficiently, and wait times are minimal, reflecting their respect for patients' time.I am incredibly grateful to have found Dr. Burdzy as my family practice doctor. He has been a pillar of support in my health journey, offering guidance, empathy, and excellent medical care. If you're searching for a compassionate, knowledgeable, and patient-focused doctor, Dr. Burdzy is the one to trust.Thank you, Dr. Burdzy, for your unwavering commitment to your patients' well-being. You truly deserve every one of these five stars!
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August 2023 by Kevin Ryan
I unfortunately am making this review due to the lack of communication and consideration being provided by both the associates and or doctor/assistant of Physicians Primary care of SWFL. For over the past two and a half to three months, I’ve requested that the medical records and most recent medical reviews of my 99 yr old incapacitated mother be sent to her long care term provider. I was told that Share Care was in charge of getting this information to the long term care provider. This never happened and better yet the information that was received was from a completely different patient. Frustrated at the lack of consideration, poor communication from the front desk to the doctors and overall “well get to it when we have time” approach, I feel it is necessary to let the general public know what they may be getting themselves into. Be prepared, and if your condition requires immediate response , I strongly suggest finding another physician. This week alone, I called on Monday and requested Dr. Van Winkle or her assistant contact on an urgent matter. Well today is Friday, and after 3 call throughout the week, it is now 8:21pm and I am still waiting for a call. Wether this makes a difference or not this business needs to be ashamed of themselves for the unprofessional manner in which they treat and communicate with their patients.
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August 2023 by Wilda Vanlandingham
Dr. Burdzy is the best physician I have had in my life and I am 85 yrs old. I have been his patient I moved to Florida 12 years ago. He makes sure I stay healthy.
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February 2023 by taylorlynne z (taylorlynnez)
I had an appt at 1:45pm on Thursday that I made in August and I was a new patient so I arrived 30 minutes early just like they asked. I waited around until 2:30 and realized every single person in the waiting room was called before me, even those who just walked in. I went up to the desk and was told Dr. Clark was running very behind. I sat back down and waited some more. 3:00 came around and I went back up and was told she was running behind still. I asked to reschedule and was told she doesn’t have any openings til May. I also let them know I would rather see the PA or NP to get in faster and that I was told over the phone I had to establish with the doctor first which is why I waited this long to get in. I decided to stick it out and wait some more. I heard the front desk women talking about me and they kept telling me I would be called shortly. I finally got back there at 3:10pm, when my appt was for 1:45. The intake person was very apologetic and let me know that I was taken off the schedule during that whole time I was waiting and they didn’t know I was there!!! I finally saw the Dr. and was not impressed either. I have common ear issues and usually need the wax drained with a lavage. She told me I had to make a separate nurse appointment for that and to come back in a week. I have had that done same day at every single other one of my visits with my previous doctor. Additionally, my next follow up visit won’t be for another 3 months. I will not be returning. The other reviews make a lot of sense now reading them!!
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February 2023 by Pamela Ellison
I've been going here for years and love them. I usually see Shannon York. She listens to everything I say and is very helpful.
