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September 2025 by Samuel A. Scott
Best Credit Union in State of Florida.
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September 2025 by Nicholas Zimnicki
I had the pleasure of meeting with Laura Williams a short while ago for my banking needs. She was the utmost, knowledgeable, friendly and polite person. Made me feel as if I were part of the family of Sun. Coast credit union. Sincerely., Nicholas Zimnicki.
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August 2025 by littlemissmissyy
I wanted to open an account. I was not given all necessary information until I had to ask and ended up having to ask a lot of account questions because Yenifer was not very informative on her own. Then, she had a bit of an attitude with me from the moment I mentioned a complaint I had about one of the accounts opened. I was polite and told her I didn’t blame her but I was unhappy about the account and from then on she was unpleasant to deal with. It wasn’t the worst experience but does not make me feel very confident about this branch. I feel a certain level of professionalism is to be expected that was not maintained.
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August 2025 by Vanessa Gonzalez
this location is the rudest one i’ve been to, not friendly at all. walked into the front to the “host” or whatever her job is suppose to be and she said “what do you want” and i was shocked so i froze and then stuttered and answered i needed to get a new card, she just threw her hand over in the direction i’m suppose to go and looked away. how friendly of her. but suncoast in general is just terrible. i wish i could switch banks, if you call their customer service they are rude, they don’t help at all and they’ve locked my card 3 times without telling me on a friday…so i have to go a whole weekend without being able to use my debit card. a call is the least they can do if they are doing as much as going in my account to lock my card because of “suspected fraud” even though it literally wasn’t. THREE TIMES, how does this happen three times?? and when i ask why they don’t tell me when they lock my card, “oh well we don’t have to” ok so what am i just suppose to telepathically know when my card has been locked??? sorry it’s just annoying that it’s happened so many times and they don’t change anything
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July 2025 by Ashley Kish
Wonderful experience all around! The staff (we worked specifically with Yenifer and she was so kind and knowledgeable) were extremely helpful, wait time was short, and it was a very seamless process all around.
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July 2025 by Riva X Bennett
Great bank with few fees!!!
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June 2025 by Kathy Perez
Jean was amazing he really was a pleasure to work with and is also very knowledgeable about all the credit union products. Thank you for also giving my son a lollipop
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May 2025 by johnny blanco
Wait time- regardless being people free.
Over 45 min twice in different days to get to q banker.
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April 2025 by diego grisales
Very bad customer Debi d at the counter! Not enough talleres taking care of customers
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February 2025 by Louis L.
Marelynn was very friendly and provided a professional experience.
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February 2025 by Joe Jenkinson
Terrible bank deposit restrictions, withdrawal restrictions. Just all around terrible policies and I have banked here for over a decade but I’m about to kick them to the curb. Terrible for business you have to wait 30 days for checks to clear just old school terrible policies. Don’t bank here go to chase
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January 2025 by Adam
Yenifer was polite, effective, and timely! She was kind, and left quite the impression.
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November 2024 by Sassy Jaz
This is for Yenifer!! I would leave a 5 star but others at this place aren’t so pleasant. I was struggling SO hard on my last step for my refinance on my car. Everyone else on the phone or in store seemed like I was wasting their time. She was super super super helpful and very well spoken. She got me all signed and even printed off the stuff for me. Literally an amazing person and I 100 percent recommend her to anyone! 10 stars for you Yenifer.
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October 2024 by Richard Davies
I like going to this bank, it's not a busy place. I have never had more than 3 people in front of me in line.
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August 2024 by John Peters
I’ve had the most amazing courteous and compassionate experience at this branch ! Everyone was polite and tolerant of my inexperience online lol Tamara was an absolute Angel… she went above and beyond helpful ??? she actually help me organize and manage the mess I made of my phone & account. I am forever grateful and indebted to this precious lady. Thank you for simply being you
Weeks later …. This place gets better & better ❤️? being treated like family & greeted with a smile every visit makes all the difference in my day ??forgive me for not remembering your name
Merlyn ( an beautiful magician ?) theses two woman are so warm , welcoming and friendly !
Tamara and Merlyn command the helm at the peak of rush hour with a kind word, smile and recognition of every customer ? sunshine on a rainy day - thank you ladies
