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September 2023 by Jakayla Sanders
When I enter the store I asked the cashier where were the item they told me.they didn’t have what I wanted so I went to bathroom when I came out this lady approach me & had a cashier looked in my bag because she thought I was stealing & the cashier looked in my bag seen a frozen water bottle told me to have an receipt when I brought it from another store & She was very rude very belligerent worst customer service ever & I Will never shopped at CVS AGAIN
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September 2023 by Lee Lee
ABSOLUTELY INCOMPETENTPHARMACIST HATES HER JOB AND TAKES IT OUT ON THE PEOPLE THAT NEED PRECISION WHEN IT COMES TO MEDICATION AND HONESTY WHEN IT COMES TO THE PERSON THET GET THE MEDICATION FROMI WILL UPDATE THIS ONCE I REACH A RESOLUTION WITH CVS HEADQUARTERS
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September 2023 by Devyn Kropf
I have never had any problems going to this CVS, but tonight was very disappointing. I went to pick up prints 30 minutes after my estimated pick up time, but they were not ready yet. I understand it is a busy time so I came back later. I ended up returning 3.5 hours after my estimated pick up time, and the prints still were not ready. I waited patiently for my photos to print, and the kind lady working there told me the printer was having issues. The other guy working there was incredibly rude for absolutely no reason. My prints were matte instead of glossy and only half of my other picture printed... he then proceeded to tell me it was because I submitted the picture wrong and it was not their fault it was mine... just very rude and unnecessary and it honestly ruined my day. I understand it is a busy time and I understand the printer was having issues, but there was no reason to blame me for it. I left without saying much, but checked my order in the car and I submitted everything correctly.
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September 2023 by Cat Guthrie
I called the pharmacy and waited for 6 min on hold then another man comes on the phone and puts me on hold another 10 minutes and then never came back to the phone! And I’m still on hold as we speak!
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May 2023 by Elvira Min
Isabella is absolutely NOT professional. Incredible rude, she can refuse your insurance without checking it.
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February 2023 by Eric Snyder
I asked to confirm the address of the location multiple times with the pharmacy staff and they confirmed that the address was correct. Unfortunately the address was incorrect even though they told me that I had the correct address. I am very displeased, and doubt I will use cvs as my pharmacy again.
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January 2023 by L P
Dee, the guy at the register, greeted us as we walked in and was very helpful for price checks. Found exactly what we needed. The store has a clean bathroom as well so that was convenient. Haven't used the pharmacy here so can't comment on their service.We used self-checkout and it worked without a hitch. Thanks ✨️
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December 2022 by JD Blair
I was discharged from a free standing ER, with 3 prescriptions,Common meds, for respiratory infections.These were to keep me, (out of the hospital) , after 3 different CVS locations here In Gainesville,We are left without two meds ( proventil and medrol dose pack ), and a bunch of excuses.Shame on you CVS.I will pray none of you end up in my hospital sick.
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October 2022 by Aimee Baum
The pharmacy staff are the rudest most incompetent people I have ever had to deal with. They never have your prescription ready on time, tell you erroneous information and hang up on you when you have questions. Unbelievable that these people are getting away with this behavior.
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September 2022 by Gloria Williams
This particular store is right up the street from my home and each time I visit they give wonderful customer service. I like that the staff will greet you as soon as you walk through the door and this store was very clean and organized.
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May 2022 by ramon cabezas
Bad customer services
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April 2022 by Draegon Scal
It's fine, these people need to calm down.
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April 2022 by Scott Koppel
20 plus minutes to wait on hold to talk to the pharmacy is really UNACCEPTABLE!
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December 2021 by Sydney Stelly
My friend received terrible service when getting her booster. Both pharmacists were rude to her as she was trying to follow their directions.
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July 2021 by Camryn W.
Worst most rude service I have ever and I mean EVER experienced. Never have I ever been so down right disrespected in my life! Came in for a soda and some sanitary products. I am 9 months pregnant bout to pop and had to use the bathroom. The sign on the bathroom door said customer bathroom.. closed. Next to it was a bathroom that said employee bathroom. That one was locked so I went up to the pharmacy and asked if I could use the bathroom. She looked at me like I was a floating trash ball in the Pacific Ocean! And said NO! 0 stars for you lady and to the rest of the staff for not seeing I was in tears I had to go so bad shame on you too!