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December 2023 by james hales
Great guys! They repaired the damage instead of charging me twice as much to replace a part like another shop wanted to do. They have been in Gainesville for a while and I've never had an issue with them
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October 2023 by Mr. Todd
So I brought my truck to Maaco in 2019. I asked for the top of the line paint job offered in the list of quality lines. I spoke with Jeff who I assume is the owner. Jeff talked me into the $1500.00 job saying I could spend the extra money on some minor body damage and some new plastics.After a period of time I picked up my truck and it looked amazing (at first). The next day I found multiple blemishes and problems with not only the paint job but items in my truck that should NOT have been painted. Items like my brand new exhaust and my brand new fog lights that I just installed to name a couple. I also discovered what looked like a beard print on the top of the truck like somebody stuck their chin in the paint while working on it.The plastic on the bumper of the truck was not secured with plugs. It was just put on there loose. The rubber that goes across the top of my truck flapped because that was installed incorrectly.I made my list. I went back to Jeff and gave them the truck. To my knowledge, they corrected everything to the best of their ability.Months later, I discovered chips. Paint was literally falling off my truck. I was told at the time that possibly a rock could’ve caused the damage. Much like the magic bullet that supposedly killed JFK. One of the chips was in the center of my tailgate on the back of the truck. Ludacris as I found this explanation I gave the truck to them once again to fix the paint job. They sanded and re-painted the truck.Well, here I am again one year left on the warranty, faced with a dilemma. The paint has continued to fall off the truck. Since I work out of town, it’s been difficult to get back there for them to do the repairs as promised. Having said that most of the paint on my front bumper has peeled. Being a painter myself I got frustrated and sanded it down and just put bedliner on it.I can’t do the same with the other areas. I have one year left on the warranty, but I do not think that under any circumstances would I ever go back to Maaco. I feel lied to, and disrespected on so many levels, because I told this man when I brought it to him the first time the importance of this vehicle to me. I asked for the highest level of paint job they offered, and was offered a downgrade to save money but I was told that it would last, and look great for many years to come. That is not the case.I am beyond disappointed with you, Mr. Jeff and your team. Poor prep, and poor supervision led to the failure of the paint job on my vehicle. I’m going to wait and take it to a professional body shop where the paint job can be applied correctly professionally and then I don’t have to worry about it again. As a business owner myself I am disheartened to see this poor quality if work. You have had three opportunities to fix this truck and failed all three times. I am not a vengeful person or it would be long past time to see an attorney. I paid you over $4000.00 to make this truck look good only to have the work fail time after time. I was hoping that by the time the warranty was over I could write a glowing review about your business and the way you handle things but unfortunately all I have is negative commentary. I truly hope you and your shop get it together and do a better job for future customers. I certainly will never return there again. Best of luck.(((Attached are a few pictures of the problems four years later.)))
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October 2023 by Barbara Berry
SUCH great customer service! I did have to initiate calls to check on the progress of my vehicle- but was always treated with honesty professionalism. The car looks great! And so far the internal work that was done is driving great! Highly recommend!Services: Painting
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October 2023 by Robyn Thomas
Called in the morning explain to the lady over the phone, the insurance and the situation, was told to bring the truck in for a quote. appeared for the appointment, and was rudely told by Jason he would not work on my truck because of the truck. When asked if he could still give a quote so I could decide if I wanted to do it out of pocket, was told no
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September 2023 by Samantha S.
Super quick for me, take all our vehicles here and appreciate them a lot. great work too!
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August 2023 by Jeantel Cheramy
Thank you guys for the good work you have done on my car. Your quick and price is also reasonable. I am happy in doing business with you. You are highly recommended.Services: Painting
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August 2023 by Martice Madden
Thank you for a great job! Not one complaint. Excellent experience. My wife's car looks great and it didn't take long at all. Jason and Jeff were always nice and informative. Everyone else she interacted with was very kind. We will definitely tell others what a great job you did.
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August 2023 by Christy Repp
I am very happy with my experience at Maaco. Everyone was very nice and helpful. They were able to fix my car quickly and did a great job with the repair.Services: Painting
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July 2023 by Peggy Gourley
Service there is amazing. I told my husband that I felt like is was driving a new car. It looks amazing. So shinny. You would never know it was in a fender bender. It was done in no time. One week exactly. They even handled the insurance companies. I just dropped my car off, they kept me up on everything, then called me to pick it up. "Thank you" are not enough words for how great my car looks and how much I appreciate every thing they did. Amazing people and great job. I would definitely recommend them to anyone wants it done right.
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July 2023 by Brett Wallen
Had several different items done over the last couple of weeks and Jason and his team did a super job. Explained anything regarding the work that was going to be done and the expected outcome. Also asked me about any concerns. Also helped with a last minute item that I ended up needing taken care of. So again, Thanks Jason to you and all those that worked on my truckService: Body & Trim
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May 2023 by Ray Swallows
I dealt with both Jeff and Jason on recommendation from Southern Custom in Alachua. I was getting rock chips along the side of my truck due to oversized wheels and tires. I ordered Bushwacker Pocket style fender flares that will help stop the rocks from slinging out of the tires against the side of the truck. Maaco painted them to match and installed them. The truck looks phenomenal, was reasonably priced, and super fast turn around! 5 ⭐️Service: Body & Trim
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April 2023 by Chuck G.
Did a great job with my wife's car that had a bad clearcoat peeling problem. Got the car back when they said it would be ready. Not cheap but looks like new.
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February 2023 by Avtm420
Excellent service! Also fast, I went to get my car front bumper looked at and only took 3 days. Instead of months. Jason was great and professional. Definitely recommend the body shop to go.Service: Body & Trim
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February 2023 by Joshua Six
Amazing work, service, and price. Took my 1988 MR2 there after Ocala said they didn't work on vehicles that old. (which I understand) I called and told them this story ahead of time and they squeezed me in and even played a prank on me when I dropped it off ?Car looks amazing and every other paint quote I could get was more than double what they did it for. Very appreciated
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December 2022 by Kay Ziesche
I needed bodywork on my car after an accident and called several local shops. Maaco had an appointment available in days. Other shops were scheduling 4-8 weeks out. My whole experience with Maaco was smooth and quick. The staff was very professional and informative and my car was perfectly restored in a week. The price was comparable to other quotes I’d received and the coordination with my insurance was seamless. I’d use Maaco again and recommend them to others.Service: Body & Trim