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August 2023 by John Saab
Worked with an employee named Bethany to resolve some issues with a previous order and get parts shipped to my location. She was very pleasant and patient.The networks of stores have decent prices and good availability.
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October 2022 by Maria Frazier
I never knew this place existed but they had a part that we need it the customer service person was very courteous and helpful and he was prompt with our parts
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December 2021 by Greg Carlson
Remy is awesome. Great customer service.
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February 2021 by Juan carlos Febres
Super nice??
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January 2021 by Lemmy Teague
Almost always have what I need.
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December 2020 by Jena Gentry-Wery
The Parts House is the only place in all of GVL and Ocala that carried my replacement parts for my tow truck. They're reasonably priced and have some of the BEST customer service in Gainesville and Ocala! You have a loyal customer with Traction Auto & Towing, Inc.
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July 2020 by Louie Alvarez
Very helpful for looking up a partMuch needed
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January 2020 by Lorenzo Hannibal
They always have what you need
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December 2019 by Kevin sill
Have a lot of motorcraft parts, but not all.
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January 2019 by Bruce B.
This parts distributor mostly serves professional automotive shops, independents and dealerships alike, but have been coming here since retiring from the automotive service biz a few years ago. The prices are hard to beat but the biggest advantage is the availability of OEM parts from AC Delco, Motocraft, and more. The countermen are seasoned veterans and the best in the business IMHO. The manager, Jim has always been a great resolver of any technical problems that rarely arise.
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December 2018 by Dillon Bussard
Watch out for their drivers. Seen them scream at other drivers, yell at bicycles, run stopsigns, cut cars off and speed way above the limit. I work right up and street from their shop and can not tell you how many times I've come close to hitting their drivers as they speed out of their shop.
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November 2018 by Brandi King
They know their parts!! I sound like a true blonde but that's why it's called parts warehouse, they don't just hire anyone looking for a pay check. The employees are very knowledgeable! PWH Rocks. Not expensive either .
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May 2018 by Frederick Seiden II
Normally these guys can get a simple parts order for most European cars without issue. But I noticed that even though their website specifically mentions their specialization in Mercedes-Benz, that they seem to be rather inept at both finding the parts needed (on several occaisions) or admitting they exist without having the ability to order it. I used to recommend these guys all the time....
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January 2018 by Jack Burris
Horrible customer service put two fuel pumps in a buddies truck they exchanged them both times but wouldn't let me pay the difference for the next brand up. And told me if it happens again its not there problem. The guy I talked to undermined me the whole time as if I didn't know what I was talking about (which I have 4 years experience in mechanics including the 2 years at a shop) poor customer service and cheap parts that don't last past the warranty.
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January 2017 by William Wall
Great service and knowledge of auto parts
