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October 2023 by Nicole Ambrosino
I really love this store, their quality is amazing and usually have a really nice experienceI heavily dislike Mark (employee not owner)! he seems condescending, doesn’t have a great attitude and constantly tries to upsell. Disappointing but everyone else who works there is great!
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October 2023 by Colby Baughan
Mark buys infected fish because they are much cheaper and he makes bigger profits. Completely unethical and seemed like he was on cocaine with how insane this dude is and grinding his teeth constantly. Screamed at ME because my all of my 50 fish died within 2 weeks. I've had many fish over the years and not ONCE has this ever happened. This was my first experience at Mark's and I can assure you. I will never go back. Being reported to the Better Business Bureau 18 times now is subject for shutting this clown show down. Also they have an automated system that gave them over 800 5 star reviews so that they look better online.Don't trust this place.Mark is a complete con artist and maniac.
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September 2023 by R Roger Baughan
Worst place ever!!! Bought a snake, took it home, started acting strange. Took it to vet. Died b4 I got there. Vet said had a contagious disease. Tried to talk to owner. Terribly rude and insensitive and in now way cooperative!!!! I’m out $800 Now my cat is sick!!!! ?????? enter at your own risk!!!
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September 2023 by Tate
I've gotten a cockatiel here and a ferret, and both were wonderful people friendly animals. The price was also a lot better than the other local pet stores and the staff is always super helpful with questions or concerns I might have. It's a great little spot for small mammals, reptiles, and fish.
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June 2023 by Oscar Das
I have bought this Fish for my aquarium from Mark Ark from buying experience to staff always a joy to deal with. I had been to this store for live freshwater plants, aquarium filters and food the staff is always friendly and helpful. This store is very clean and dont smell bad and they carry a wide variety of fish and reptiles. Family owned i believe so please give them a try.
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June 2023 by hoonui30
It was my first time there. Usually when you go into a store when their with the cashier you would think that they are paying.That not the fact I ask one of the girls if she could help me rudely she tells you need to stand in line. She was very rude and unprofessional.I was told that place was a great store. Not according to my experience I’ll let all my fish friends know about that shop. Never will I shop there again
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June 2023 by TALON0610
We go here for all our salt water fish tank needs. The staff was very knowledgeable and friendly
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May 2023 by Sam K.
I've been shopping with Marks Ark since I embarked on my reptile journey. I've purchased MANY feeders from them, after getting bad feeders from pet stores in the past I'd never shop anywhere else except Marks Ark for feeders/bugs/all reptile food!! I've seen some bad reviews here about marks ark, I just want to say this pet store also RESCUES animals, and rehabilitates animals. I rescued my bearded dragon through marks ark, he was full grown maybe 2 years old and his past owner couldn't take care of him anymore. He came home SO healthy and hungry, he loves his greens and ALL the bugs we give him. They did a great job nursing him back to health (he didn't really like greens when he came in) and getting him to eat his greens before sending him home with us. He's been the perfect addition to the family ever since, he even sleeps with our cats in the sunny window through out the day. I also got my lovely lovely Regal Jumping spider from Marks Ark and she is THEE single most precious animal!! She ate her second day with me, and has loved exploring her new habitat which I also purchased from marks Ark. overall this place is awesome!!! I've had nothing but good experience with them & the girls who work here. One of the girls actually MAKES the spider enclosures, and they look like a piece of a fairy wonderland you can bring home.If you can't tell, myself and my family LOVE Marks Ark, we travel here from Jupiter sometimes twice a week. It's 100% worth it and your animals will love you for it. THANK YOU!!!
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May 2023 by Rachele Brodie
Horrible customer service and they sell sick pets. I know of a family friend who bought two doves from there and they were sick and deceased with no cause in less than three months. My ex recently gifted me a beautiful baby pied ball python which I was in love with that cost him $500 and less than two months later I come home from work and he’s dead in his cage. Again supposedly no history of illness on their end. I’m 30 years old and as an experienced reptile owner, have handled and owned a variety of different species of snakes and reptiles since I was 5 years old. I am very disappointed to learn they will do nothing for me and my beloved poor snake whom has passed even if I did a necropsy proving it was nothing I did that caused him to pass. He was eating fine and cage was appropriate and suitable for him. Do not buy animals from here for the owner is rude and they sell sick overpriced animals. Super disappointed and my heart is broken and I’m left feeling hurt and like a failure since he passed of an unknown cause. Thanks for the constant let downs!
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May 2023 by Lettie Cronin
I saw great ratings for it. I didn’t check to see if they had arachnids or insects (which is my thing) and I was pleasantly surprised with some cool bugs I got to take home. It’s pretty well kept in there and I can’t say much outside of the insects, but they’re all in nice set ups and knowing your animals are treated properly before you purchase them is important. I definitely recommend!
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May 2023 by Keri Beaty
Always have loved the top notch service at Mark's Ark. I've been coming here for many years for many pets and they are knowledgeable and take great care of everything they sell. If I could give them 10 stars I would.
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March 2023 by Jacqueline Geiger
Very nice store and affordable prices. Prices are very reasonable and they have a rewards program which is great ?? staff are always nice and knowledgeable of the animals ? ? ?I enjoy shopping here and getting new fish here. Oh and they had a cute little Guinea pig so I have to share his cuteness!
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March 2023 by Anna and Andy Staying Alive
Gabby was amazing at helping us with our mice and rat needs. She stayed with us the whole time, explained things, point things out to us, and gave us so much attention that it made it worth coming back every time for our snake babies meals.
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February 2023 by Randy Spina
I have always had an excellent experience at Mark’s Ark. I have shopped with them for years. It all began with fish then I moved over to reptiles. I also have a guinea pig that I truly adore. The staff are so welcoming and have a wide variety of knowledge. You can tell the staff love what they do! The prices are the best in town and the quality is unmatched.
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February 2023 by Saunders Household
An axolotl was on my sons Christmas list. How was I making this happen? I didn’t think I was. Nor did I think this was something possible. Well then Rebecca enters our life and not only made me feel confident in getting one but reassured us she could teach us the ropes of owning one. She has done everything from testing our water, taught us how to feed it and so much more! (to much to list) My son has a million questions and not one she couldn’t answer. Never mad that the questions keep coming from a young kid who wants to ask questions about everything and she did it with a smile. Definitely recommend Rebecca to help you make your tank a perfect one (and one that you didn’t think you could).Let’s just say that wasn’t the only tank we now want to start because of her.