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November 2024 by Lee Wright
His office was very Helpfull in answering my questions about our Mile Wise
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August 2024 by Maria Tomacari
Very friendly and helpful.
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August 2024 by Robert Levin
Excellent to work with. Knowledgeable and professional. Highly recommend for all your insurance needs.
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June 2024 by Robin Gendreau
Wonderful team at this Allstate location. Really enjoy working with them
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June 2024 by Sylvia leblanc
Very helpful, always available to answer any questions very happy to be in good hands
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April 2024 by Maryann S
Highly recommend Daniel and staff. Prompt in responding to questions, extremely helpful with all our insurance needs.
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November 2023 by Myrna Ferreras
Great customer service .
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September 2023 by Condo
Extremely helpful agents .Jackie and Maritza.
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May 2023 by S Stago
I truly appreciate the prompt response and the wonderful ability my agent possesses to clear up any confusion that may arise, thank you.
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August 2022 by Dina Hill
The best customer service I ever received when inquiring about insurance and obtaining it.
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August 2022 by Josh R.
Stay far away from these people!! I think you would be hard-pressed to find a more unpleasant and incompetent agency. I moved to FL from another state, so I needed to transfer my previous Allstate policy, and this was the agency in the area. When I first signed up with them, they told me multiple times that my policy was being transferred and that I would not be charged for two policies. They also told me that my premium would be lower than it had been before. What actually happened was that I started getting charged more than double the price I was paying previously, AND they were still charging me for the old policy on top of that. This isn't even the worst of it though. When I discovered this, I found a much cheaper rate with another company and called my Allstate agent to have my FL policy canceled. They refused to do so without proof of replacement insurance, and told me it was a legal requirement, which is a complete lie. Other companies do not require this. To make matters worse, they would not accept my new policy because it didn't cover my wife. I am in the process of divorcing and there was no need for her to be covered as long as the car was covered. Even after I explained the situation to them they refused to cancel my policy without proof of divorce, which I currently don't have because this process is still ongoing. None of this was necessary, and I can prove that because I ended up getting the policy canceled without having to do any of this, but the struggle and waste of time it took me to do that was truly shocking. Imagine someone telling you that they intend to force you to continue paying for a product you don't want and are not contractually obliged to keep. This is what I was told over and over again by Maritza, who claims to be the manager. Nearly everything that comes out of her mouth is rude, inconsiderate, condescending, and often untrue. I asked to speak to a supervisor. She refused. I asked to speak to the general accounting office because my phone was automatically connecting me to her every time I tried to call Allstate's general phone number. She refused. I even had my new agency send her an email explaining that the car is covered and that this is perfectly sufficient. This was also ignored. They kept repeating the same nonsense over and over again, treating me like I'm stupid, and straight up lying to me. After about a week of trying to get ahold of someone outside the agency, calling multiple departments, and wasting hours of my time, I was finally able to reach the general customer service office. I had to call the claims department, go through the phone menu of options as if I was filing a claim, get someone on the phone, and have them transfer me to customer service. Once I finally was speaking to someone outside this abomination of an agency, I simply told them I needed to cancel my policy, and in 5 minutes it was done, no questions asked. This is what should have happened from the beginning, and it was honestly what I expected would happen once I could reach someone outside the agency, but they had to make everything difficult. I don't know what Maritza and these agents are thinking, but there is absolutely no excuse for this type of treatment, and I couldn't be happier to be rid of them. Like I said, stay far away.
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July 2022 by Gail Sanoir
Excellent service..Great to work with.
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June 2022 by Daniel Broadwater
Daniel O’Reilly, has always been available to speak to you by phone. He answers all of your questions, and gives good sound advise on needed insurance. He has all of my insurance on (3) Autos, (4) motorcycles, (1) Jet Ski. ?
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January 2022 by olga pyrinova
Danny recently helped me with HO6 insurance . I am very happy customer and highly recommend Danny from Allstate.
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December 2021 by Nada Alasmi
Great experience. Very fast response. Gave us the best discounts possible. Great and affordable. Answered all our questions.
