October 2018 by Chris O.
So, I've been to a few different Zaxby's and this location has ranked the lowest. I ordered a blue Salad with buffalo chicken. The sauce on the buffalo was so overly powerful that I couldn't even taste any of the other ingredients in the salad. I received blue cheese on the side for my dressing which wasn't even needed nor would I have tasted it. I picked about 25% of the lettuce out due to it being welted or brown. The amount of salad itself was lacking. The bread tasted a little stale and they didn't have any ice for the beverages until I was done with my salad. My other experiences at the other locations have been a 4 Star experience. This location was definitely lacking that great experience.
October 2018 by Tee H.
The Worst! For some reason my order of a chicken sandwich with lettuce and tomato was really soggy, and the onion rings were burned and greasy. I've heard of this place being very good, but as a first time Zaxby's customer, my first impression was a disaster. I will never return to this location, nor any other. This may have been an unfortunate coincidence of an isolated mishap, but as a major fast food chain, its a mistake that I would hope is corrected and taken seriously.
April 2018 by ezell Burke
Good food long wait
April 2018 by bobbie boyter
This is the worst zaxbys. How can you not put seasoning on the fries. What is going on. This is the only zaxbys i have ever been too where they do this. Why else am I coming to zaxbys if you don't even make the fries right. Don't eat here. The one on butler is much better!
March 2018 by Michael M.
What a way to not disappoint! Unlike the JTB/Phillip Hwy debacle of that memory I couldn't erase but wish more than ever the Men in Black would've been there to oblige in that area. But back to this great experience.... Janae was the nicest, knowledgeable and pleasant cashier/order taker I've had in some time. My date and me were just going for grilled Cobb salads after our successful business endeavor and she made it worth the last moment stop for a healthy fare. She had an effervescent smile and a subtle nature to make pleasant small talk while taking the order, answering the questions and exploring our needs and regurgitating it back while suggesting other items to consider. Janae was thorough and well spoken also. The floors were well maintained, tables clear and the receptacle free from overflow and dishes placed in proper bins as marked. The staff behind the counter and on the dining floor were courteous and presentable. O Tom Foolery, loud talking across the room and all condiment containers and ice machines worked ( gosh I hope the District Manager doesn't have the scuzzy Zaxby's on JTB/Phillip Hwy in his/her territory)!!! Oh imagine the joy to know fast food restaurants -that I normally abhor- aren't all filled with customer service dropouts and keep the establishment cleaner than a frat house. Man, way to go with the great experience. 5 gold stars !!!