-
July 2022 by Celeste Lyrae
Absolute horrible service in this place. I walked in and the guy behind the counter was to in something on his phone and didn’t even look up to knowledge me. When I asked him a question he acted like I was interrupting him which I find credible. I would not at the passage place at all.
-
October 2021 by John S.
I shop here mainly for the lumber. Everything here is stored correctly and you get good straight pieces. It may cost a little bit more than Home Depot. But you don't have to go to Home Depot. You can pull straight through the lumberyard and load directly from the rack of lumber straight to the back of your truck. Doesn't get much better than that. And you don't have to go to Home Depot. The staff at the desk are pretty knowledgeable and will answer any questions you want and when you're done you don't have to go to Home Depot. This place is great because you don't have to go to Home Depot.
-
July 2021 by ROCK the BOAT
Not a bad selection of pressure treated lumber. All of my planks were straight without a lot of holes or knots. It was a lot more in price compared to The Home Depot. Wood averaged about $5 per board higher then The Home Depot. That cost adds up quick. Also even though the wood was stored indoors it was very wet and heavy.
-
July 2021 by Bowman Kincaid
Drivers can’t read numbers on signs or apparently Manly Deboer does not require drivers licenses because the drivers park on the shoulder causing slow downs and driving 10+ under the posted speed signs on a single lane highway. Either basic numbers need to be taught to the morons behind the wheel or rules of the road driving course.
-
January 2021 by That Guy
Always helpful with a smile
-
December 2020 by Michael Minor
Horrible. I special ordered some deck brackets I needed to finish a job. 3-4 days to get them in I was told. Ordered and paid with credit card. Checked in person 4 days later and was rudely asked, "did we call you....then no." Called after the weekend. Confusion. What order? Wait, placed on hold..."no we don't have them yet." Called again the end of the next week. Confusion again. "Were not sure, someone will check and call you back." No call for two days so I went back in today. Come to find out my order was "overlooked" and brackets never ordered. How is it my credit card is charged on 4 Dec for a special order but come 14 Dec they discover my order was never even placed? No one had an answer! If you need it..drive to Miami and get it, don't waste your time at Manly deBoer. Manager or who ever the front desk lady was checking with didn't even come out of the back office. I could hear him through the wall talking to her and letting her take the heat. No wonder customer service is so bad and no one makes an effort there. Thanks for blowing me off and costing me 10 days!
-
January 2020 by Nevermind
Overpriced by far. They're calling common exterior plywood "marine grade" which is an industry trick to sell inferior PW as Marine PW which has zero core voids and water and rot resistant laminations. Marine grade means lots of core voids, patches and cheap pine and fir lams. No thick Western Red Cedar in stock for rustic outdoor projects or dock members. Just whatever they can make quick money with.
-
January 2020 by Deb P.
In April my husband and I ordered PGT sliding screens for our downstair enclosure. These were to replace a previously installed system destroyed by hurricane Irma. The young lady who came to measure the openings informed us that she had recently been trained by PGT. My husband and I are quite handy and planned to install the screen system ourselves. When the screens arrived they were too tall and too wide. The paper work stated that custom orders were non returnable. We hired someone to cut down the sliders to fit the opening. All was OK except for one screen which had to be cut in length and width. We have spent months asking Manley deBoer to replace just one panel out of the 8. We were assured that this could be done and after months the wrong screen was delivered. The person who did the initial measurements and the person who ordered the replacement are no longer at the company. Recently another person came to assess the situation and two months later we have not heard a word. Needless to say, we are very disappointed in the service we have received and would not recommend that anyone custom order items from Manley deBoer.
-
December 2019 by Oliver Hodek
An array of options of building and roofing material. Staff is courteous and efficient. The warehouse is ready to assist with loading supplies directly onto bed of work truck without the need of finding a parking space and hauling on your own. Sales department is helpful with ordering special orders or large requests. Two locations, Key West and Big Pine Key. Great option of Hurricane impact windows and impact doors. Locally owned and operated, being a local myself, shopping locally is a must.
-
June 2019 by Mi Chelle
Some of the best customer service you’ll find in the island! Family owned and operated and you’ll be made to feel like family! Why go anywhere else?
-
May 2019 by Victoria M.
We had a warranty issue with impact sliding glass doors purchased through Manley deBoer. Panes were failing, seals were no longer airtight and the glass had a foggy cloud - our view of the ocean was not the beautiful view we payed for. Oakley at Manley deBoer chased the replacement of the failing doors for several months and we got them replaced. Now our ocean view is again beautiful. Thank you Oakely and Manley deBoer. Customer service is king and they got it going on!
-
January 2019 by Mike Cole
Fantastic selection and great staff! An asset to the rebuild effort of the Lower Keys.
-
January 2019 by Daniel Moshier
Terrible customer service if you're not a contractor. Ordered handles for my 2yr old doors, supplied me with the wrong parts, then charged me a restock fee. Still no handles.
-
October 2018 by John Parce
Highly experienced staff in the art of construction, large projects and small. The counter crew has close ties to area contractors. Warehouse crew fast, safe and eager to load your order. Personalized care throughout.
-
September 2018 by robert melton
Good lumber.
