-
September 2024 by Chrissy New
The service they provide is great and I would definitely recommend them to anyone needing tires. My only complaint is because of my job I had to come in at their lunch time and the guy working on my tires rolled his eyes at me and was quite rude when I told him thank you for the service at the end. Otherwise, it's a great place!
-
August 2024 by Jessica Campbell
After having bad experiences with 2 tires places, Im glad to say Riviere Tire is now my go to! They answered when I called the first time. They seen me same day to assess my tires, ordered them & had them delivered by the next morning. I showed back up with no appointment & they put all 4 new tires on. They ordered what I requested. The wait wasnt long. They answered all questions I had & the staff was friendly. It really cant get any better than that!
-
July 2024 by Travis Wilfeard
They got me in and out, staff was courteous and friendly. Cost me more than I was expecting, but that's got nothing to do with them and everything to do with the bidenomics in this country!
-
June 2024 by Jeanine Holland
Great quality work
-
May 2024 by Double D Golf Carts
Awesome experience every time!
-
May 2024 by Meghan O'Neal
I went to have a tire repaired and was immediately assisted by a gentleman named Allen. He not only found one nail but two. He was able to repair them and answer my questions on the process.
-
May 2024 by Travis Clark
I'll start with the positives. When I arrived I was immediately addressed and pulled into the shop. It was most likely because their was no other business in the parking lot or shop. I pulled my truck in and the guys immediately went to work. Now for the negatives. They jacked my truck up and proceeded to remove the wheels. Coming from this line of work I understand that sometimes the center of the wheel is a little stuck to the axle hub. Instead of getting a soft blow hammer, shaking by hand or giving a slight kick. The technician took the impact and slammed the body of it into the tire very close to my wheel. Then when they mounted the tires back on the truck they failed to rotate them properly in any of the well known patterns. Then when the technician was adding air to each tire I verified with him that it was 30 psi which is in accordance with the door sticker for the oem tire size and wheel. I could tell he thought he was smarter than the customer by his body mannerisms and was aggravated he had to go let air out of the tires he had already improperly filled. When it came time to lower the truck he let the jack down as fast as it would possibly go with one tire still off the ground. I understand that in this buisness time is money but money should never overide safety and care of a customers vehicle and im sure part of it was his aggravation. I also questioned why they didn't put the center caps in back. He stated they still had to torque wheels. The center caps were removed from the back side of the wheels after the tires were removed. So common knowledge when reassembling something tells you that you generally follow the reverse order and they should have been installed from the inside of the wheel going out. We'll they didn't and I see one of the technicians struggling to get one back in. I got home and immediately removed it and he had broke off two of the retaining clips. Now onto torturing the wheels. For people who may not know the proper way to use a torque wrench and gradually apply pressure in the center of the handle until you hear the audible click. He did not do that he was just slamming the handle as fast as he could because I'm sure he was aggravated at this point or he was just never trained on how to use a torque wrench properly. Also I am sure that my lug nuts are way over torqued. The torque is supposed to be 85ft pounds. I'm sure that impact they ran them down with was more than that and theirs no telling what he had the torque wrench set to due to the fact he didn't know what the air pressure should be. I always try to give business to the little man but honestly I receive 100 times better tire service from Walmart technicians. I hope this shop can manage to do better. People who don't come from this line of work or a professional shop might think these methods are normal. Their not. I did not bother complaining at the time because the attitudes made it abundantly clear that it would have fallen upon deaf ears. Thanks.
-
April 2024 by R Shaala
Man that answered the phone was very dismissive I didn't feel comfortable sending my wife up there
-
April 2024 by Austin Lay
Could sit there for 2 hours and no one would even acknowledge you. Rude owner that doesn't even make eye contact during a conversation, 2 time I've had bad service and last time a patch that didn't make tire hold any air. I love rays auto buy will no longer use them for tire related stuff due to them sharing service with Rivera. Wish they would stop paying people to post good reviews or asking friends and family to post good reviews.
-
February 2024 by Crystal G. Nelson
No really long wait times very excellent and professional help. These guys know their way around a tire. Highly recommend it
-
February 2024 by Mark Chiappini
Very honest people been there for years
-
January 2024 by Eric Smith
Great people and professional highly recommend
-
January 2024 by Chefy Momma
I stopped by on my Golf cart and they fix my tire in no time at all. Fast and great service and the staff was so kind to me. I would recommend this place hands down!
-
December 2023 by Clint Parshall
Quick tire repair and friendly service
-
November 2023 by Nathan Gast
These guys are the best. Done right the first time every time.
