-
September 2023 by Diana Vazquez
This bank takes forever when clearing checks from their own bank accounts! So if you pay someone with a check from this bank they take the money out of the account but the receiving bank won’t see the transfer in days, sometimes weeks!Message from my bank: “ This is an Alert to help manage your account ending in ****On 08/28/2023, we placed a$1,000.00 hold on your account.”
-
June 2023 by Hit
Linoshca the Manager is splendid and always gets the job done in a timely manner 10/10 customer service, I've been to many banking branches around the world but this one is 100% my favorite one all the employees are very welcoming and professional!
-
March 2023 by Pat O'Connor
Recently I went to put a deposit in the ATM. In the middle of the transaction the ATM rebooted. Keeping my card and never deposit the over hundred dollars I put in. This happened on a Monday night. I go into the bank the next day. They were like we can fix it but no sorry. They acted like it was not a big deal. I was making that deposit because I was having some things debited in upcoming days. Their other response was that sometimes the ATM gets full and overloaded because there's a lot of people going to this bank and it causes issues. If they know about these issues why haven't they been taking care of. Seriously thinking of moving to a new bank.
-
March 2023 by Jordan Brown
Do not go use the ATM it has a habit of rebooting during your transaction. And not giving you your money or your card. Tried to deposit 400$ late night the other night and it rebooted soon as I put the cash in it. I'm not the only one that has had this problem and the bank doesn't seem like it wants to fix it.
-
January 2023 by Luis Perez
(Translated by Google) First and last time, Horrible Experience, Nobody wants to work in this bank. Employees have poor communication, the Manager ignores you and doesn't even want to know who you are and turns his face the other way! I'm going to close my trading account today.(Original)Primera vez y última , Horrible Experiencia , Nadie quiere trabajar en este banco. Los Enpleados tienen mala comunicación, el Manager te ignora y no quiere ni saber quien tú eres y vira la cara para el otro lado! Voy a cerrar mi cuenta commercial hoy mismo.
-
October 2022 by Carmen Collazo
I heard that this bank charges fees that does not apply and is money hungry beware!!!!! Go elsewhere!!! Employees ridiculous! and inconciderate !!!!!!!
-
July 2022 by Diane Wilson
Great customer service
-
September 2021 by Gregory Stiller
I was told if you can't say anything nice don't say anything at all.
-
November 2019 by Jc Mendez
Great Bank
-
March 2019 by Fatima Beyelhadj
I always deposit money on our Girl Scouts cookies account. The girls are pleasant and nice and the wait is none existent! I would recommend this bank if you don't like to be waiting for ever.
-
April 2017 by Tiffany Kane
My 70 y.o. father uses this branch. ONE woman runs the drive-thru and the counter at the same time, while people in the lobby wait four and five deep.
-
November 2016 by Tiffany Velez
My 70 y.o. father uses this branch. ONE woman runs the drive-thru and the counter at the same time, while people in the lobby wait four and five deep. Never has a manager on site. Never has a mortgage loan specialist on site. You evidently have to make a special appointment ahead of time, but you wouldn't know it... because they don't tell you these things until you go looking for someone. Oh, that person doesn't work at this location. It seems to be the red-headed step child of all their banks. Deposits don't show up for days after they've been made. Purchases take days to post, or even show up as pending, where as other banks show up in minutes. Do your homework. I'm working with my father to get him a new account at another bank where he will be much happier and have access to more branches without all the BS.
-
October 2016 by Frank Garcia
The worse branch, they never have a manager on site, they don't care about their customers wether you have an emergency or not their favorite word is NO, we can't do this we can't do that. I should have nerver leave my 13 year bank acount with wells fargo over this bank. I never been more disappointment they way I was treat it was very unfair.
-
May 2016 by Nuyorican
Excellent Service.Very Friendly