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February 2024 by Laura Hall
This is a busy store the staff does a good gob meeting everyone’s needs.
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January 2024 by Margarita Velazquez
Staff were friendly and polite!!! We have been coming here for a few years and it always has been a good experience Highly recommend !
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January 2024 by Sam Lee
We have four family members purchasing two pair of glasses each. Paul was so helpful in explaining our vision benefits, and helping us customize the features of our glasses.There was a slight hiccup with one pair and he immediately diagnosed the problem and took the steps to fix it.
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January 2024 by Alexandria McCuen
I recently moved to Orlando and all the other Visionworks have always helped me order my contacts. When I was in office in November, it felt like they were trying to rush me out and so I’m trying to order my own contacts I messed it up and ended up losing my credit for 2023. As it partly on me, I gave them 1 star, but they rushed me out, and the only way they could help me get my contacts was to have me waste more of my time by coming back out to be refitted and then reordering again on my own. As all the other visionworks have always helped me order my contacts, I would stay steer clear of this one and go to another one.
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January 2024 by Nayda Rodríguez
We visited this place for a very good eye exam, the Dr. was very certified and attentive!! So we decided to order glasses for both my husband and I and we went to other places because to use our insurance the blessing is to have been attended to by Jisa❤️ we were not sure and she without any pressure was so simple so humble that in the order we ended up with two prescriptions and some designer sunglasses giving us the best explanation of the insurance and what we were really going to pay, what was necessary and what was not!!! Thank you for being so excellent in your service JISA AND PAUL for knowing how to choose the most beautiful lenses!!! I give them a clear ? that I recommend them ❤️? (I forgot to take photos of the frames... they were Oakley)
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January 2024 by basil coore
Great customer service, very fast service, friendly environment
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January 2024 by Alfonso Escalante
I went to this place on 1/5/24. My wife and i got our exams from right next door then came here to order our glasses. We had already selected our frames so we sat down with a man named Paul. Paul was NOT friendly, NOR professional, NOR courteous. He was very cold and seemed bothered to be at work. I asked him 3 times how much my insurance was going to cover for the frames and he ignored me all 3 times. I got upset because he's a racist because of my skin color and Hispanic nationality. We had to be helped by Mark who was friendly, professional, and respectful. Lastly, when we were leaving, Paul stood by the counter and in a mocking way said " Byyyeeee, have a good daaayyyy". This was extremely disrespectful and people like Paul should not be allowed to work with the public.
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January 2024 by Karen Fuenmayor
2 out of 5 because on 01/04/24 I went to pick my prescription glasses. mind you I already paid, I took the time to go to pick my glasses up and the lady.. She wasnt rude or anything but her costumer service was awful she helped the people in front of me and ignored me to go to pick the phone calls, 2 phone calls while I am there in her face waiting. I found this very disrespectful. When she approached me was to tell to keep waiting that she will be with me shortly I told her that she is being disrespectful to me im already there waiting. A costumer that has nothing to do started insulting me. Costumer service was AWFUL. Would not use them anymore.
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January 2024 by Carlos Torres
Excellent service.
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January 2024 by Jacqueline Vasquez
Great Service with the staffing overall. Only one minor feedback the prescription contact lens should help fit for issues with small letters and numbers that you’re unable to read.Otherwise everything else was great.
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January 2024 by Kat Too
Super store! Everyone was friendly and very helpful. Joanna especially as she helped me personally. I wanted sunglasses and there was an awesome variety of excellent styles! Good prices and great promos! Win win here!
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January 2024 by Pamela Davis
Everyone there was very nice and helpful even when I was indecisive on what frames I wanted
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December 2023 by Sharon Mcleod
Love this store. Joanna and Paul are the best. They helped me get exactly what I wanted. This is my store to go to for glasses.
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November 2023 by Santos Rodriguez
Paul was so personal and caring. Worked with our insurance to get us what we needed at a reasonable cost. Highly recommend.
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October 2023 by Britney Perkins
I wanted to leave this review for Joanna Joseph who is the General Manager at Vision works! I’m so grateful for her and the way she went above and beyond to help me out with my insurance and what was a misunderstanding. She helped take the time to call my insurance with me and make sure I got all that I was covered for! I sincerely appreciate her care for me in what was a stressful situation. She made it such a smooth process and I will forever be grateful and forever a Vision Work Client! Thank you, Joanna!
