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September 2023 by Daisy Rivera
On Saturday, Sept 16, 2023 at early afternoon, I called the Pharmacy because I had a problem with a medication. Long story short, the Pharmacy tech was able to help me out with my situation. I want to give her props for being caring and giving me the help I needed. I owe her my gratitude.
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February 2023 by Joana R.
I am a big fan of Publix and have had the opportunity to shop at several locations. I recently visited this location and I must say, it was the best one I have been to so far. The store was incredibly well-organized, and it was a pleasure to shop there.One of the highlights of my visit was the produce area. It was immaculate, and everything was extremely organized. The produce was arranged in a way that made it easy to find what I was looking for and the selection was top-notch. The freshness of the produce was evident, and I was able to purchase some of the best fruits and vegetables I have ever had.Just look at the pictures, aesthetically pleasing!
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September 2022 by Debbie
Went to Publix Pharmacy to get a booster for Covid. I looked around to see if there was signage regarding where to go and if there was paperwork out to fill out. Nothing was out. Waited in line for 15 minutes and when it was my turn told the clerk I wanted to get the Covid booster shot. She then went to the pharmacist. He said no I had to go online to make an appointment for the vaccine. There was nothing in the store or online to indicate I had to do this. This is very poor customer service and there are a lot of other pharmacies around that I can use, they have lost me and my whole families business.
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August 2022 by Mark Cahill
They will lie to you ,
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June 2022 by Gary Fuller
The service quality has dropped tremendously. The ordering process has become a nightmare, especially with "discount list" drugs. Undertrained staff does not order properly, causing shortages and improper pricing. Does not even offer to correct issues unless pushed, stating "It's new staff".
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June 2022 by Dave C.
I've always liked Publix, but lately we have found many out dated (expired) products still being sold. I suggest you look closely at dates.
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April 2022 by Bev Crawford Dotten
C.S. at this location has gone downhill! I have shopped primarily at this location for many years. A cashier recently who couldn't do math wouldn't sell me 2 gas cards. Bogo's don't always scan right.
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December 2021 by Luis Daniel
Todo limpio y en buen estado !
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December 2021 by Shabnam
Zero customer service. Pharmacy Manager should manage better this pharmacy. Staff should know how to manage customer service and talk to the customers.
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November 2021 by Sara Fisher Partch
Publix is always amazing. On Tuesday, two days before thanksgiving, on a very busy evening, the meat department nailed the customer service. I was in search of a particular cut and the butcher asked if I was finding everything ok. I told him what I needed and he stopped what he was doing to make my order. The lamb rib chops came out great! Thank you
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April 2021 by Lyn M.
We bought Natalie's fresh squeezed OJ It was putrefied when we opened it. I drank a small amount and promptly became sick. This is not the first time buying bad food from Publix in Lake Mary. I sent someone who works for me to return the juice. He was told they had to look in to it and refused to refund the cost of the juice. They refused to take the juice. Bad food purchases included chicken, beef, fresh seafood, fresh produce, frozen food that had been refrozen, stale bread with mold, fresh dairy products. Please verify the expire dates. Be careful buying fresh dairy products. I brought the expired cottage cheese, yogurt and sour cream to the front desk to show the expired dates. The expired dated items were back in the dairy area the next day.
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December 2020 by Jonathan L.
Great store. Was bummed to hear that were ALL out of the lightlife brand of plant base meats. But its always nice to have a worker confirm that for you so you dont go searching for it across the store. Great customer service
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September 2020 by Melissa J.
This is not my usual Publix and I've only been a couple times. I did not find the staff friendly here and the cashier barely acknowledged me. I went on a weekday morning but it was extremely crowded. The layout is much much different from other stores I frequent and it seemed so dark. As with most Publix's it was very clean which is always a plus. They often have good sales and coupons if you're a budget savvy shopper like I am. I also recommend if you are ordering a sub or deli order to order ahead on the app. I find it much faster that way and my order has always been ready when I arrive. I think improvements in customer service should be made at this location and possibly better lighting. Other than that it's fine if you don't mind it being super busy.
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August 2020 by Larry F.
If you've been in one Publix you've been in the mall, this is an older Publix but very modernized. They also have a separate florist section, which is massive compared to the other publix stores that have a florist area. The layout is a lot different, but just like every Publix, it was immaculate and well-maintained. I had no issues finding what I was looking for and there was somebody wiping me carts with a sanitizer; everybody was practicing social distancing
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May 2020 by Vanessa L.
Publix is a lovely shopping experience- with the freshest of items. They have an amazing Bakery, Deli and Produce Department.My boyfriend and I often get their famous subs when we are not in the mood to cook. They are the best subs in town!They made me a really cute little mini cake for my birthday. The staff is always friendly, courteous and professional. They have amazing BOGOs weekly that I fully take advantage of. I cook very often and I find this store to be the best to find ingredients for dinners I'm planning. I'm eternally grateful for all these essential workers and I appreciate you and all you do!
