-
February 2024 by Philip
If You see some guy named Wilburt there be nice , he's a little slow
-
February 2024 by czechhusband
Don't try to rent a truck from there it's impossible the cashier had no idea how to rent me a truck and a manager was called the cashier told him that I wanted to rent a truck but he ignored me and walked away . Just unbelievable I had to go to U-Haul instead .
-
February 2024 by Sean Batcheler
This company continues to decline. Recently purchased custom shades from HD and I should have probably stopped at the moment the representative took 45 minutes (no exaggeration) to input the order in her computer while my wife and I watched her fidget around, clearly not knowing what she was doing. Finally, after multiple suggestions for her to get a manager for help, she called one as she could tell our patience was wearing thin. (this was after we had picked the product, and the custom measurements were already completed prior) Now for the fun part, 1st installation - wrong size delivered, 2nd installation - wrong size delivered. During this ordeal, you cannot get anyone to pick up the phone in the department and no one follows up, so you end up making extra trips to the store just to speak with someone to try to get thing resolved. Here we are, 3rd installation - correct measurements, product was garbage and not what was conveyed. (since there was no display of the product) After taking 4 days off work for Home Depot to get their act together,and paying $1,700 for shades for one opening, my wife I will be shopping again to replace what we just purchased. Obviously, it wont be with Home Depot.
-
February 2024 by Scott Jensen
I wish I wad gotten the mans name. I REALLY needed a curtain machine screw for a project I was doing at work. I was there right at 6 AM last Tuesday. The man helped me instantly and saved me a bunch of time and a little money.
-
February 2024 by DJ S
This home Depot sometimes has good and bad employees. The one on lake Worth road the one on jog and lantana has the most awful customer service has the rudest obnoxious employees who don't want to do with this supposed to do and it causes a problem a management doesn't seem to and neither does corporate. This generation of workers has totally gone downhill
-
February 2024 by Kellye Hall
Easy returns
-
February 2024 by Colton
Only two stars because of the helpful lady in paint. Incompetent, rude, dismissive, and lack the knowledge to be a home improvement store on average across the employees. Cannot figure out how ro cut wood or be of service. I'll go to Ace.
-
February 2024 by Sabrina
Good place to get all your stuff
-
February 2024 by Ray S
Real entertaining to listen to conversation between employees about a ladder or ladders. One employee helping customer telling another employee they couldn’t have their ladder because the needed it all while 20 foot away was the same size ladder. Employee 1 had already started transporting it half an isle way before employee 2 even seen it moving. It can be sensed that if the guy wouldn’t have just left the ladder the some prejudice conversations would’ve arose.
-
February 2024 by Jeffrey Costanzo
I have bought 20 plus ring doorbells at home depot. When I was checking out, the store had most register broken. I asked to purchase a doorbell and chime. These are kept in the locked cabinet. I. Front. I was told to go get the sku from the back of the store and come back up front. Bull s.... every time I had to get them to open the lock and show with one. I would not leave the line to walk half wat thru the store to go fi d the hidden and usually missing sku for the useless register watchers. This store usually has several of them up fro t doing nothing but playing on their screens or loudly chatting to eachother.
-
February 2024 by Valerie May
I don’t understand why so many employees here have zero training. The folks monitoring self checkout don’t tell anyone when a lane is open, they just stand there. And folks at the pro desk don’t know about any products in the store - told me to buy online. I decided to go to the sign isle and, low and beyond, there is the item the employee told me to buy on AMAZON. How are these folks getting hired?
-
February 2024 by Calie Foster
I often visit this Home Depot and I can truthfully say I have never been welcomed by any employee. Even the interaction at the check out is minimum. I asked for help 3 times and no one ever came to the isle yet there were multiple employees wondering around. For such a large company, it honestly surprises me that the customer service is not better. The lady who just helped me check out didn’t say two words to me. Why do you work in customer service if you don’t want to talk to people? It amazes me.
-
February 2024 by tony charboneau
Good store and inventory
-
February 2024 by Steve Allred
Excellent, very helpful staff is a big plus here.
-
February 2024 by M ru
Weak customer support! It takes allDay when they call for manager to come and solve an issue. On the top of that sole ppl have attitude with customers
