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November 2023 by Sookeun Jung
The guys here are the best and I don't plan on going anywhere else! They're honest and accommodating people and very trustworthy! My job makes it hard for me to find time to go to an auto shop during the week and these guys have always been able to fit me in in a pinch. I've only moved to the area recently and they already have a loyal customer in me!
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November 2023 by Ben
I was looking for a good independent shop I could trust to bring my car to. I googled local mechanics and the reviews were great. I went today for a transmission service. I was impressed with Mark . Very fair on price and honest. I will bring my car here for all the future services and repairs. I highly recommend them .
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October 2023 by Sara G
Truly an amazing experience from start to finish. Mark and his team are honest, reliable, personable, trustworthy, efficient and passionate about their customers. I would HIGHLY recommend this auto shop to anyone I know. My husband and I both come here and are always happy with the dedication and care we receive. Thank you so much Mark!!!
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October 2023 by Johnathan Acosta
Have to give this place the recognition it deserves. I have a huge mistrust with mechanic shops but I feel as if I’ve struck gold finding this place! Friendly service, honest guys, fair price, quick turn around. Could not ask for my 1994 Mazda Miata to be in better hands and if ever needed will 100 percent go back.Service: Auto maintenance
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October 2023 by Jessica DeVera
I started coming here for service in 2009 when my 10+ year old honda civic died in WPB and I was struggling with the lowest paying position I'd had since college. Mark and his brother are AWESOME - they never try to upsell me on products or services and always let me know what's required vs "to be done" vs optional. I've seen them help out people FOR FREE to install replacement bulbs they picked up at AutoZone, and they are always friendly. They are reliable, honest, and dependable.I now live in western PBC and _still_ drive to see these guys. Highly recommend.
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September 2023 by sham singh
North Palm Japanese Auto is an excellent place to get your car fixed. Today I brought in the Honda Accord during their lunch break and they replaced the battery immediately. Mark was superb and so were the technicians.Coming from London (United Kingdom), we could do with more Marks across the pond.He was very honest and professional. I'm very happy with the service I received from North Palm Japanese Auto, although the car battery company Die Hard were unresponsive to our calls over the weekend.
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September 2023 by Amy Boyd
Mark is honest and will give it to you straight. I had a very unfortunate experience at the dealership and NPJA got me back on the road.
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September 2023 by Will T.
i've been going to this shop for many years, over a decade. with my cars and others, mostly dealing with paul the owner and ken. ken is no longer there. mark the little brother is now involved and for whatever reason he isn't as welcoming as his brother paul.mark needs to stay away from the front desk and focus on some other aspect of the business.paul is a pleasure and mark his little brother is just miserable. maybe it's the heat? but avoid him if possible and ask for paul.they've done fair work for me but i don't know why you need to be so rude about it. it's not the only shop in town and they need a new receptionist. not some sarcastic ingrate.
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August 2023 by Christine Mesa
Super impressed with my experience. They did a great job on my car and charged fair prices. And, most impressively, I was impressed with every interaction they had with other customers while I was there. Can't wait to tell everyone about this place. :)Service: General repairs & maintenance
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August 2023 by carlos silvio
This shop is what all small shops should look up to to learn of better service. They have good quality work, yet on top of that, the communication is so good and satisfying. They answer the phone prontly, which unfortunately is not very common amont service shops. Mr Mark was very upfront and clear explaining the work done and, even though the waiting room being busy and phone ringing, he took the time to talk to us and make sure we understood the plan of work. I recommend this place.
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July 2023 by Rosemary Morley
Great place! Excellent service with very competitive prices. New a/c done in less than a day. I know where I'll be going from now on.Service: Auto A/C replacement
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July 2023 by Brian Preston
I feel extremely fortunate to have found this place. This place was recommended by a friend and it did not disappoint. Had an issue with a Honda AC. Originally took it to the dealer then brought it here for a second opinion. The dealer did diagnose the problem correctly but I was able to save almost half of what the dealer wanted to charge. Mark is very professional and up front about everything. Highly recommend this place!
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July 2023 by Jorge Toro
NPBJA is the only place I’ll bring my Mazda. They are honest and very reasonable! I’ve recommended friends and family to this auto shop. Now, I recommend it for you!Services: Air & cabin filter replacement
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July 2023 by Vanessa Desert
Great service. Have been taking good care of my old Toyota for years. Would definitely recommend.
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July 2023 by Stephanie Kohler
Brought my Subaru in for an AC compressor fix. They did a quick and fantastic job, kept me very informed through the process, and she's blowing like a tundra again. The gentlemen here are very knowledgeable and experienced. I hope to never see them again, but if something ever goes wrong I know exactly where I'm going! Thank you again.