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February 2023 by Roxana Middleton
Worst service ever. Don't waste your money. The lady working on my case (Betsy?) was extremely rude and very dismissive whenever I had a question. I asked her upfront her price for the service and she said she will let me know later. I should't have trusted her.!! She ended up charging me $600 for something that I could have done for free in the Internet. Besides, I told her I had purchased an electric vehicle to see if I qualified for deductions and she completely ignored me. I learned later that I could have deducted up to $7,500 so I now I have to amend my taxes. Better if you go to TurboTax or FreeTaxUSA.
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February 2022 by Sharon Ruiz
Great experience with trust tax. We have been using their services for years now. Betsy and the rest of the staff are professional and kind making the experience an overall great one. We have recommended their services to family and friends and would highly recommend to anyone who is looking for a tax service experience.
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January 2022 by Brock
This seems like the kind of “tax service” you hear about that steals your return. SHADY marketing/business practices. Came out to find there sign in my yard. No one asked or knocked on my door.
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December 2021 by Marlena Smart
I've taken care of all my taxes matters with Trust Tax Services. When she explained maximum returns, I understood the risk. The IRS made me owe money back from another tax company and Trust Tax Services help me get all my paperwork in order and resend in all documents. She is someone I can trust with my services, and yes, I received my funds from that account she helped me with. All good in my book for the last six years. Thanks Trust Tax you were great.
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April 2021 by Stephanie Chihuahua
We had a very unfortunate negative experience with a Tax preparer at this company. She applied tax deductions that were not applicable without consent in order to attain a higher refund. This led to a series of issues with the IRS and a hefty amount to pay back a year later. I am still unable to resolve the issue. Needless to say, I’m very disappointed that this error was acknowledged by the owner of the company but nothing helpful was done to compensate this nightmare of a situation. They are very nice people to deal with but this should have never occurred. This is why people prefer larger reliable companies ?
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April 2021 by Dabney Torres
We had a very unfortunate negative experience with a Tax preparer at this company. She applied tax deductions that were not applicable without consent in order to attain a higher refund. This led to a series of issues with the IRS and a hefty amount to pay back a year later. I am still unable to resolve the issue. Needless to say, I’m very disappointed that this error was acknowledged by the owner of the company but nothing helpful was done to compensate this nightmare of a situation. They are very nice people to deal with but this should have never occurred.
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July 2019 by Sarah Eubanks
Mrs. Betty will take care of you ! Kind and friendly with professionalism at it's best
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January 2019 by Flaire Singer
Filed my taxes quickly and efficiently. Definitely reccommend this business to anyone looking to get the greatest return!
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December 2018 by Lorelyn' Noa Olivencia
Amazing Services for do your taxes, just need bring your form they take care everything for you, best thing you get maximum refund...
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December 2018 by Dayi Montesino
Worked here for 3 Years ! Our customer service is EXCEPTIONAL