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February 2024 by Robbin Lacey
My husband and I met with Kyle at Ambry Design. He was nice enough, but we are dismayed and disappointed that he never adhered to our budget in estimating the project. Each time we received a proposal, it increased by a signicant amount with extraordinary pricing for plumbing & electrical work vs cabinets & materials. We paid $2,000 for the company to provide an estimate based on our stated budget. However, after the company received our $2,000, Kyle consistently came back with signicantly higher estimates, not based on our stated budget. This is very deceptive.Therefore, we are demanding to receive our hard earned $2,000 refunded back to us.
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January 2024 by Rhonda and Paul S
Project started 5/16/2023 and is still ongoing. Had to call the plumber/electrician out, several times and now, currently 1/9/2024 our dishwasher and garbage disposal are not working as the circuit breaker keeps tripping. Cabinets installed damaged, Ambry used a white paint stick to try to cover the damaged cabinets. Incorrect door handles were drilled for install but they were drilled for the incorrect size - Ambry had to order smaller handles but the correct larger ones came. Our choice was: have the holes filled in and drilled for the larger ones. Or Ambry could again order the smaller ones. We ended up with the smaller ones. BTW this installer showed up in a California Closet van. Shelf holes in the cabinets were not drilled so we couldn't put the shelves in. When they finally came back to fix it, the shelves were the wrong size. Some cabinets had a gloss ****** while some had a matt ****** on them. Floating shelves installed wrong. Kitchen pass thru wall was built up, this was not on the design, so they needed to take it back down.Now LVP flooring is starting to buckle in several places. Out of pocket expenses not expected: *Broken garbage can (expensive one)*Wall texture over sprayed on two oriental rugs *Doors were not taped and covered during the tile removal causing extreme dust into the other rooms and furniture. House to garage door had been left open on multiple occasions thus garage contents were covered in thick construction dust. Paid out of pocket for cleaning all of the heavy construction dust. *We stayed at a rental house for $100.00 per day for 40 days as this was considered the project completion time frame. $4,000.00 spent only to return home with a non functional kitchen.We also felt pressured to pay approx 33% as a down payment in order for work to start. We have photos and video to support the thus far poor and incomplete workmanship. Weeks have gone by with no communication/work Just want it done and done correctly!
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November 2023 by Luke
Met Ambry over the weekend. Referred to by a friend who just finished their project with them. Talked to Pam or Pamela at the show this weekend. Was very disappointed. The towering woman was just as a force of nature. Rude and condescending. Just because you’re taller than people doesn’t mean you’re above them! After our experience, I’d rather give our extensive remodel to one of the other, friendlier more professional firms. Maybe she was unhappy to be there or perhaps not interested in our project. Regardless, she was VERY unprofessional. I won’t be around to find out how she acts AFTER she’s received the money.
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October 2023 by Karen Guarino
Our kitchen remodel was wonderful. Starting with Kyle, who helped us pick our designs and finishes, Victor and crew for demo,drywall work, tile and appliances, and Joe who did an amazing cabinet install. We love our beautiful new coastal kitchen and we highly recommend Ambry Design.
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September 2023 by Joseph Odegaard
We weren’t sure what to expect at first. It turned out to be a pleasant and exciting experience from start to completion. The team was professional, courteous and knowledgeable. They took their time in helping us navigate the process without being pushy. The construction team was excellent and did great work. We are beyond thrilled with the finished results of our new bathroom and highly recommended this company.
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September 2023 by Cindy Leedy
My husband and I met with Pamela, Strong, the designer and consultant, for Ambry reference remodeling our kitchen and tearing out a wall. This is a major project for us, and Pamela was very helpful and knowledgeable. She was very forthcoming with what we can expect and how she can work within our budget. She is also able to accommodate our timeline and will be able to meet us at her business for product selections. We are at the beginning stages of this process and looking forward to working with Ambry and Pamela. We will post photos when the project is complete.Service: Kitchen remodeling
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September 2023 by Anita Merryman
Kyle exhibited exceptional expertise and a warm demeanor. He made diligent efforts to assist us in finding a suitable payment plan, but unfortunately, it doesn't align with our current budget. If circumstances change in the future, we will definitely reach out to Kyle again. His friendly nature put us at ease during our conversations.
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September 2023 by Michael Brown
I want to say how impressed I have been with the progress of my house particulary in terms of the exceptional quality of workmanship. Very clean, even during construction stage! Your crew certainly do you proud. I am really looking forward to seeing the finished space.
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September 2023 by Elizabeth Adams
Good price, excellent quality. The team was quick to respond to any inquiries or concerns. Post sale and install still helpful! I asked for an additional shelf and it was provided free of charge.
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July 2023 by Robin Richard
Good price, excellent quality. The team was quick to respond to any inquiries or concerns. Post sale and install still helpful! I asked for an additional shelf and it was provided free of charge.
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July 2023 by George Hill
We weren’t sure what to expect at first. It turned out to be a pleasant and exciting experience from start to completion. The team was professional, courteous and knowledgeable. They took their time in helping us navigate the process without being pushy. The construction team was excellent and did great work. We are beyond thrilled with the finished results of our new bathroom and highly recommended this company.
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July 2023 by Doreen Howell
I want to say how impressed I have been with the progress of my house particulary in terms of the exceptional quality of workmanship. Very clean, even during construction stage! Your crew certainly do you proud. I am really looking forward to seeing the finished space.
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July 2023 by Willie Castro
Thank you for the amazing bathroom! I will wholeheartedly recommend you for anyone seeking some renovations. You guys are easy to get along with and I am happy you help me create my vision into life. Couldn’t thank you guys enough for creating something amazing.
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July 2023 by Natasha Taylor
I recently had my kitchen remodeled, and I couldn't be happier with the results. The attention to detail in the craftsmanship was outstanding, and the end result exceeded my expectations. My kitchen now feels like a dream come true!
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July 2023 by Haytza Berroteran
Joey was very professional and did an outstanding job installing the closet . The design was perfect for our needs and wants. My husband and I are very pleased with the results.
