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September 2024 by Nicole Dunn
We love this place. We go every summer. I have never taken the time to write a review but this time I knew I had to. We had the pleasure of being served by Chanda all week and she was the most wonderful person. She remembered my name after one small interaction on day one and then the rest of the week took excellent care of us! She was so bubbly and kind to every single person she came across. The resort itself is gorgeous as always so clean and like you are truly in a paradise. The only downside and it’s minor, the food at the resort is subpar at best. But the island has wonderful options so you aren’t lacking, for sure! Definitely book you a trip here !
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September 2024 by Oldwhale401
Even though I gave this hotel 4 stars personally I would not go back. Objectively it’s very pretty, clean, staff was attentive, zero complaints. Food was very good though menu’s limited. Sounds like I should go back? The main pool… sterile.. boring…no hot tub… no bar, just a walk up window to order a drink, frozen drinks look like the slurpee machine from 7-11, they couldn’t make a mudslide, not a Mai Tai.. very limited and the size of the cup they give you is half the size of every other hotel for the same $16-$18 price! Hotel is a small strip, little to do, I was bored to tears! Hotel poorly laid out. I’ve stayed at many hotels in the Keys, this one is not my preference.
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September 2024 by shez lowe
First time at Isla Bella and I couldn’t be more impressed. Phenomenal guest services, amazing lobby, super clean and spacious rooms and so many restaurants to choose from on property. They have better food on property than what’s outside in town. Very tranquil and just want you need to unwind and take your mind of the very days rigors. I just booked another 3 days next month. Cheers ?
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September 2024 by C Beliard
This was the first time my husband and I visited Isla Bella beach resort and it was an amazing experience. It was my birthday weekend and Isla Bella made it very special! We were welcomed with champagne (loved that!) and upgrades that made the weekend even more special!! The view of the ocean from the front desk was breathtaking. Our room was beautiful and comfortable, especially with the view of the pools and ocean from our balcony. The food was delicious. The hammocks were a wonderful escape for a nap. The adult pool was relaxing. The property was so clean and well kept. Staff around the property were kind and helpful when needed. We will definitely be back!! I definitely recommend this resort, especially if you are looking for a quiet and relaxing place.
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September 2024 by Ashley St John
Four stars is a reach based on my experience. The resort has potential with great amenities, just needs to update rooms and include room amenities like cups…. Toiletries… non-rusted fixtures
Rooms: Need update
Nearby activities: Beach, pool, games, volleyball, Marathon Aquarium, 7 mile bridge, dolphin research center
Safety: Armbands for resort access and room key
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September 2024 by Melissa Diego
This is my 3rd or 4th time at the resort. We love this resort and it's family ambiance and great service.
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September 2024 by Courtney Moore
Beautiful family vacation celebrating my Mom’s birthday and our last trip before the arrival of our son in October. The staff were all extremely friendly and we can not wait to come back again. Elegant, beautiful, and peaceful are just some of the adjectives we used to describe our staycation. Wonderful resort!
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September 2024 by Angie Epps
After a very long day of travel Christel warmly greeted us, answered all of our questions and helped us plan an amazing vacation. Thank you, Christel for superior service!
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September 2024 by Luana Bueno
The hotel is clean, new and good for kids! We did a Parasailing tour we loved! I really recommend it!?
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September 2024 by A L
$700 a night for a two bedroom suite and the bathroom fan has dark brown water dripping from the exhaust fan. Is it sewage from the room above? It’s clear it’s been that way for a while since it’s brown all around the fan and dripping onto the floor. How could house keeping miss brown disgusting water all over the ground that I wiped up to use the toilet? Reported it to the front desk and they were super rude and said we can’t have two water bottles because we need to pay for them. That’s nice!
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September 2024 by Miss Mouse Baker
Sydney was Awesome and made great drinks!
Rooms: Rooms are nice
Safety: Felt secure and safe
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September 2024 by Danette Ranseen
Wonderful place ! Every detail thought about ,staff very helpful. Beautiful views!! We went for family get together ages 1 to 60 something for everyone!
Rooms: Beautiful rooms with great views
Walkability: Walked to most every activity ! Others very short drive !
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September 2024 by Quiana Patton
Amanda at Isla Bella was amazing. Very informative and very pleasant. The rest of the staff was just as accommodating. The grounds was Immaculate! Even after the storm they cleaned the property up quickly. We ate at Mahina and the service was great. I enjoyed our dishes, however not the potatos. The Burger Palace food was also tasteful for it to be beach food. Every drink we received was delightful and not watered down. I absolutely will be back with the family!
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September 2024 by S M
Great resort. Amazing rooms, all with views and a very friendly staff.
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September 2024 by Yanuaris Batista
Our stay exceeded our expectations, the structure of the hotel is beautiful, the views of the facilities are incredible and very beautiful, the tranquility and peace when walking around is extremely welcoming, the vegetation that surrounds all the hallways makes you feel in touch direct with nature, the pools are excellent, everything very clean and well organized. Last but not least the staff of the facility, very welcoming, kind, loving people, with great desire to make our stay 5 stars, I especially want to recognize Norys, manager on the night shift, a very special person, concerned, kind, very professional and of very good human quality, very warm, it was a tremendous pleasure to meet her, Lydda, from the morning shift, very familiar, welcoming, smiling, explanatory, with many desires to help, it was also a pleasure to meet her, Like Sacha, special and very sweet, Rubén at the bar also very efficient and very good-natured, also Isdel who served us at the bar, thank you all for making our stay so wonderful, this detail from the tenants from room 352, the companions of the most important little person Jonas, the baby in the stroller.
