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February 2024 by Alok Agrawal
Judged me by my face the second I came in, thought I was younger than what was on my ID wouldn’t sell me any product just because I look young. Didn’t have a scanner or anything to even prove my age, didn’t ask for a secondary proof of identification. Really unprofessional would recommend not going here. Instead I would recommend ordering your vapes online as they actually do proper ID verification and send REAL products instead of fake Chinese ripoffs.
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July 2023 by Insane Joker
I see a lot of reviews about the owner which seem to be bad but I just had an interaction with the manager there and such a nice guy. Very knowledgeable about the area and just took a few minutes to talk with us. Very nice guy n I'll be back just for him.
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May 2023 by Katherine Higgins
I’ve been going to this vape store for years and it’s always a delight! Super friendly owner and staff and have never had a problem with any products I’ve bought from them. They treat their regulars well! Thank you Lucky’s!
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April 2023 by Christine Perez
The person there claiming to be the owner was extremely rude and told me good luck with my cancer as I exited the shop because I was speaking with a coworker inside the shop. I’m not sure if the inside tone of my voice aggregated a hangover or high. But my inside voice was enough to warrant abusive language. There are plenty of small business owners who understand the importance of relationships. The personnel who works here should be fired. And if it was the owner, he is clearly anti-woman or Latina.
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April 2023 by Mathias Gallego
Worst service ever! Rude as it can be with the customers, even got insulted because I thought the store was already open!!! I don’t even understand how a business like this one in coconut grove is still open with that type of treatment to the people ????
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December 2022 by Grace Sedaghatpisheh
Amazing smoke shop, convenient location and such chill great workers. Will be back for sure.
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November 2022 by Grace S.
Awesome convenient smoke shop with friendly workers. Great location will definitely be back
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November 2022 by Pablo R.
I was in dire need of a specific delta-8 product, and I went to every smoke shop establishment in the area. Luckily, I was graced with the opportunity to purchase said product at Lucky 14. The product? Perfect. The service? Impeccable. The ambience? Unmatched. Whether you need glassware or an e-cigarette, this is the place to go. I will be back.
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November 2022 by Michel-Ange Berret
Went inside the vape shop with a few of my friends and we walked passed (who I’m guessing was an employee) someone sipping a soda in the front. After being in the shop for about 10 minutes and no one was there for us to purchase we walked out empty handed and a little annoyed, which then lead to the person standing outside calling us “indecent humans” for not saying “hello” to him before walking inside. What?!? I’ve been to other smoke shops and see employees outside when walking in but I’m always greeted and they take care of us. To be honest, I don’t even like leaving reviews, but when you call people “indecent” and couldn’t bother to walk inside to take care of customers, I will leave one. I’d rather go to Brickell and pay $50 for a vape than walk into this shop for anything.
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November 2022 by Alexa W.
DO NOT COME HERE This place is wild, the employee just threatened to shoot me and my brother because we knocked on the door. I never experienced something so bizzarre in my life. This guy is off the handle, I know there's very few places to get cigarettes in Miami but don't go here. He instigated a fight as soon as he came to the door, after waiting two hours for his "break"
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November 2022 by Sebastien Sullivan
Awful customer service. I went in to ask if there were any more hats for sale besides what were on display and the clerk was rude and insulting for no reason. He was the only unpleasant person I encountered over the course of 4 days in Miami. I understand having disdain for tourists but when the entrance to your shop is full of souvenirs and touristy memorabilia, maybe educate the staff on best business practices towards them?Anyways, I got my hat a few doors down at the pop-up shop instead, where the proprietor was much more friendly!
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August 2022 by Kristina G.
Must-visit destination when you visit the grove! Staff is very friendly. It's like the cheers of smoke shops, where everybody knows your name. There's always a guy sitting on a chair outside keeping an eye on the neighborhood. He looks scary, but he's not. You can ask him for directions or recommendations & he'll send you to the right spot! Oh yea, you can also buy stuff there. They have all the different levels of delta products, legal THC, so much fun smoking paraphernalia & gifts. But mostly, I love going in to buy the classic Coconut Grove & lucky's t-shirts. I get compliments on them all the time!
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August 2022 by GratefulDand
Walked in. Got shopkeepers attention after a minute. He said how he got a bad review recently. Well here I am. I checked vape pen because many do not work. He gave me a scolding, and I will never support this shop again.
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August 2022 by Eric Tabarly
“I don’t know, open your eyes”Honestly never give negative reviews but this shop and the person working it deserve it. I walked in politely and asked what edible options do you have and was literally greeted with “I don’t know, open your eyes”.It makes me feel bad for businesses like this who think they will be successful.
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July 2022 by Bruce Wayne
Poor attitude and service from some guy named Shawn behind the counter. Smh
