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March 2024 by Betsy Hernandez
Look I understand that we all go through stress, especially if you’re very busy.But management needs to do better hereMy order was wrong but I’m not surprised because I was rushed off the phone.and they really didn’t care at all, just told me I had to wait for the right order to be done.
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February 2024 by Rosnosky Barquero
Really bad service!
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February 2024 by Eleazar Maza
Very good style of
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February 2024 by Denise Jardines Bacallao
Manager was super rude and unprofessional. My order was wrong and he told me there was nothing they can do about it! Avoid ordering from this store. Save yourself a headache.
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February 2024 by Luis Grullon
Really unprofessional management and staff. My order was mixed up twice and manager told me to deal with it that they were really busy at the moment. Nice job papa John’s you did it again ?? keep hiring unqualified personnel to work at your stores.
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February 2024 by Ricardo Contreras
A short wait for the pizza was worth it, super divine, I recommend it 100%Parking: free and wide
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February 2024 by Anthony and Angela Basilio Erazo
Marco Anthonio Solis is the “manager” who has 0 managing skills, 0 customer service skills, 0 empathy and did nothing but interrupt me and to be AGGRESSIVE. I request someone from the team to contact me. I recorded everything he did and I was only making a complain because I have gotten my pizza wrong 2 times in a row during the same week, I never asked for something free or even tried to get a new pizza. Literally my whole purpose was to inform the mistakes that the store is having and can avoid by simply verifying the order with the customer before making more mistakes. I will get in touch and send an email to papa johns. This is the one closest to my place and that was the reason I tried to fix what was going on since I order to this location a lot.I hope they change this manager and actually hire someone prepared and professional. TERRIBLE CUSTOMER SERVICE
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February 2024 by random comment
Was told my pizza was delivered and charged me for it. My pizza never came and I was waiting outside my place for the delivery person. I’m tipping on top of paying $5 for a flat delivery fee.
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January 2024 by Andrew
Horrible experience never got my pizza they charged my card never got my money back vibrate less than zero
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December 2023 by Angel Lopez
Great service, always fresh, keep up the outstanding work.
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November 2023 by Terra Williams
I’m from out of town and I got a pizza delivered to me The delivery driver was very distasteful. She didn’t even say hello. How are you or nothing and just ask for a tip then she dropped my food on the floor picked it up and throw it on my table and walked away. I called the store. To speak to the manager and the manager hung up on me. I would never eat at this Papa John’s again I want a refund.
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November 2023 by Jennifer Romero
Absolutely disgusted with the service!!! Ordered a pizza online. The app said it was delivered and no one ever delivered my pizza I called several times they said it was on the way. I called the store once more because it never came and they tell me they called my phone number and someone told them that they didn’t order pizza when that is not true because no one ever called me. Poor management poor customer service
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November 2023 by Asly Escobar
I called to order a take out and I was asking what was the smallest pizza that they had they hung up and I thought I did I re called again and they told me “lady go find something else to do” in my experience it’s a BAD service ! Hope yall do better ?
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September 2023 by Seli Mena
Frustrating experience. Although they tried to remedy the fact that they did not deliver my pizza by offering a credit, when we tried to redeem the credit it was complicated and they were not accommodating. This was for an office party so we decided to order somewhere else locally downtown.
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August 2023 by Isadora Donnell
Took two vegetarian pizzas for friends. We liked it very much and the price is