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January 2024 by DHI TECHNOLOGY
Excellent service from Vanesa Ochoa, very efficient and decisive in her work. He helped me with all my problems and more!! Professional with a lot of potential
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January 2024 by Gidi Averbuch
Terrible service! Terrible bank! Not recommended
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January 2024 by Silvia Chef
Horrible, they don't want to pay checks at the counter.
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January 2024 by Miamor Official
If there were zero stars I would give it .. Avoid this branch I dont even leave reviews ever but its just horrible here they should just close it down
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January 2024 by Barry H
Check machine is broken for a week. A bank that cannot issue checks ?
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December 2023 by asianmapleleaf !
Check machine is broken for a week. A bank that cannot issue checks ?
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December 2023 by Lazaro J Vizcon
Uffff the worst
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November 2023 by Newman H.
Modern bank with excellent facilities. Small bank with intimate feel. Great financial products.
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September 2023 by Avery
This has to be the worst bank in Miami. They don’t answer any phones & I had to wait to get money out my account after being at the front counter already. Make it make sense
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September 2023 by Sierra Leone
This place has terrible customer service. I shouldn’t have to wait 1 hour to see an associate if there’s NO ONE in the branch working. Please close this branch down or get new staff. I literally just needed to update my profile and it took 1 hour of waiting to do something so simple
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July 2023 by Ignacio Urrutia Elliott
Really good service. The attention was pleasant and fast. Vanesa and Chris solved my problems and clarified al my doubts in less than 30 minutes when I thought I was going to be there at least for an hour due to the things needed to be done.Great location.
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July 2023 by Shailyn Encarnacion
No wonder they have 2 stars. Horrible customer service every time I come down ITS ALWAYS SOMETHING. 2 months ago something happened with the account I told her money was missing she insisted that no and that I wasnt looking correctly. About 3 weeks ago my employer stated the bank sent my direct deposit back. I came inside for a card and it’s always an issue no one was at the front desk. And when she finally came out she told me I had to wait because she was the only teller as If I wasn’t first in line and she couldn’t help me. She sent me to the “customer service” lady and the lady said she had people in “Q” mind y’all NO ONE WAS waiting THERE!!! Just be wasting people time.
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July 2023 by Ba B
There is nothing convenient about TD bank. They will make your life impossible if you ever try to transfer the funds out of your account to another bank. The staff is rude, they lie to you and lack training on the many rules and limits the bank imposes on your account. This branch is a disaster.
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June 2023 by Imar Jäger
It’s sad I can’t give negative starts. I went there for a simple wire transfer - of course in person, as this is mandatory. Checked in electronically, with reason „wire transfer“. Waited for 35 (!) mins. Then i went to the counter to ask how much longer (I do have a job). They said „oh we are sorry, system is down, no wire transfers today“. Everytime, literally every time they find something to make my life more difficult. Its slapstick. They should be sued for calling themselves „America‘s most convenient bank“ as they are literally the opposite. Will close my account
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March 2023 by Ron Ramirez
The customer service was exceptional, and the manager Erwin was incredibly helpful. He was knowledgeable about the different options available and answered all of my questions promptly. He worked hard to ensure I made the best financial decisions for my lifestyle and investments.I would highly recommend this bank and their manager to anyone looking for banking services.
