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October 2020
I love this store so much, one of the sales people... I think his name is dalton? Is so friendly. He gives a free hat everytime I come in. He and his 14 year old girlfriend look really cute together too
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October 2020
As I was waiting for Lids to open, a guy with 2 kids came up to the store asking questions about hats. Instead of the employee (Thomas) giving him the cold shoulder he actually helped him with questions he had. This is what I call excellent customer service!!! I will absolutely be coming back to shop at this store.
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June 2018
Great service, knowledgeable staff. The one complaint is they need more space for more hats. There is not a huge selection for collegiate teams and different age groups such as kids and toddlers. But I did find this kids CAVS hat just in time for the playoffs!