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February 2024 by Christopher Miller
Love this place. I wish it was closer to where we live.
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December 2023 by Linda Hoffman
We recently moved back to Newberry and used this vet. Our senior rescue corgi was seen in our previous neighborhood. We noticed she needed to get to a vet quickly and we were very surprised to learn she had a heart murmur that was never caught before. Under Dr at West End she has shown great improvement and we will continue to use this vet
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August 2023 by Amanda Sholty
When my last vet who I adored moved, I searched high and low for a place worthy of replacing her. She recommended Dr. Schirmer and I haven’t been disappointed. One of my dogs is an anxious allergic mess and Dr. Schirmer has been so helpful in getting his skin better and taking care of him. I also love Dr. Dickerson who you can tell is a true animal lover and born to be a vet. Can’t recommend them enough.
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July 2023 by Melanie Black
All the vets and staff are knowledgeable and friendly. I love this office and as long as I have animals I will take them here
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June 2023 by Nes Chaves
Wonderful veterinary center and knowledgeable staff! Highly recommended for any rabbit needs, including spay and neuter!
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March 2023 by Margaret Bridges
I've been a client for years and always receive excellent care for my pets. Dr Schirmer has been the best vet for my dogs. The staff treats all of my pets with care and compassion- even the more difficult ones! Thanks to Iaon for always being helpful!
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February 2023 by Asa Drake
I drive from Ocala for West End's excellent staff who are super knowledgeable about rabbits and are responsive to even small concerns that I might run into. Love that this practice offers so many ways to communicate, including text.
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January 2023 by R A
The doctors are lovely! Unfortunately the receptionists are some of the rudest people I’ve ever met. An absolute shame. Will be going elsewhere for future vet appointments.
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October 2022 by Angela Wolfe
The vet and staff are wonderful. Our girl had a tooth abscess and required antibiotics and surgery. Dr. Dickerson is Nahla's usual vet, but due to the emergency care needed, Dr. Stevens stepped in. Both doctors are extremely caring and skilled veterinarians. The entire staff provided Nahla with top care. We are grateful for a veterinarian practice we can trust.
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October 2022 by David D
Dr. Dickerson always has the time to discuss options and how to best move forward. And understands I'm not made of money. I like that she examines my midsize dog on the floor rather than up on the scary, slippery exam table. Front staff "chaos coordinators" are great.
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July 2022 by Katie Stewart
I’ve been taking my little boy, Bo, here for almost 2 years to treat a recurring dental issue, and I have had nothing but positive experiences. Dr. Dickerson has been wonderful at dealing with Bo’s dental problems and being transparent in explaining to me what they do each time he comes. She is very knowledgeable about rabbits and great at communicating. Dr. Cottrell has also treated him several times and has done a great job. Bo always bounces back quickly, and I’m sure he appreciates them as much as I do!
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June 2022 by Michael H.
We received excellent care here for our 5yr old squirrel Irma. She had some skin infections. Dr Schirmer has been very helpful and skilled in dealing with her. The office staff is friendly and accommodating to us. We live a long way from the clinic or we would have all of our pets cared for at West Side. They are reasonable in price also compared to other Vet offices we have tried. Highly recommend this Veterinarian especially for exotic pets! !
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June 2022 by Stephanie G.
They used to be good. However, went there for a simple wellness check and the vet I saw tried to push whatever junk food they were selling onto me (the first ingredient is corn). I expressed I was concerned about dry eyes, this was never evaluated. When I asked if my dogs weight was acceptable she didn't even know what the number was. I warned that my dog gets very anxious without be at the vet but still insisted on taking her to the back and wasn't able to conduct any tests because my dog ended up hyperventilating to which she told me to switch from a collar to a harness to treat that. I left there with no additional knowledge of my dogs current state or health. Will not be returning.
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May 2022 by Judith Wishin
We’ve been bringing our pets to West End Animal Hospital since 2001. We are always satisfied with the care our animals receive. The veterinarians are skilled, compassionate and supportive. I especially appreciate Dr. Schirmer who goes above and beyond providing explanations and sometimes drawings to help us understand pet specific issues.
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April 2022 by Ken Benson
Went in with a friend. She has 3 dogs. Let me start our with my friends dog are quirky and are typically high strung. Now I cam say the vet we saw was amazing. The tech that came in was a little to scared to be working with the dogs. I did most of the controlling of the animals with me. I will recommend because as I said the vet was very thoughtful and made us and the animals comfortable. Got in got what she needed and boom Botta Bing all done. I would have gave 5? had the tech been a little more secure in her abilities and trusted herself. Sweet young lady just a little too timid for the animals at hand. We got right in and into a room. The desk staff was very personable and made all the animals and us very comfortable.
