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June 2024 by David Dennis-Leigh
Hotel has it all. 2.5 miles to complete shopping and retail. Handicapped room was great. Service was great
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June 2024 by Sheldonne Brady
Great customer service.
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June 2024 by Randy Rackov
Tru has some small rooms. Great for 1 or 2 day visits but for longer visits choose a different hotel.
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June 2024 by Steven D
Nice hotel that in a simi residential area. The highway side can be noisy at times. The interior was very clean and the staff was very polite.
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April 2024 by Andy Kimbell
This place has it figured out. I walked in the door unannounced, and Monika greeted me by name. Granted, it was 11 pm my time in Ga. I asked her how did she know my name? She said everyone checked in tonight besides you. Mind blown! Once I got settled, I noticed my electric razor was dead and didn't have the charger. I went to the lobby to purchase a razor and shaving cream. But Ralph wouldn't let me purchase the items I needed. He just gave them to me and said they were complimentary. What a GREAT staff!!
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April 2024 by Eric Hartnett
We were looking forward to our stay here after a very long day. We were greeted with a huge smile from the individual working the desk. She was super friendly and gave a thorough rundown of the hotel and amenities.
The room, albeit small, was very clean and well-equipped. The bed was super comfortable and the smart TV let us connect our streaming services. There is a small desk for any light work arms would work in a pinch if you needed to eat there.
We were completely satisfied with the room and hotel overall until the next morning when it was time to shower. The shampoo was completely out in the shower and the water pressure was horribly low, even on the high-pressure setting. It was a process to just get all of the soap rinsed off of me. Fix the shower situation and I'd come back any time.
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April 2024 by Eric Forman
Newer place, clean, nice layout, rooms basic, but well designed. AC was not too loud or distracting, bed was good. Free basic breakfast and coffee was good. Used Hilton Honors app for check in and key. Worked out well. Shower was good for tall person, water stream was just adequate. Cost was reasonable
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March 2024 by Bill
We had a mishap with booking and didn't realize the mistake until check-in. With the help and kindness of Timi, the situation was fixed very quickly. She was extremely accommodating and went out of her way to help us. We appreciate her assistance and would recommend staying here if you're in the area.
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February 2024 by Shelby Highsmith
Market doesn't have any beer or wine. Peloton bike has the wrong pedals vs what is listed on the website. Trying to turn left out of here to get into town is a death trap.
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February 2024 by Riley Krus
We had an unfortunate situation with our rental for the week being delayed a day and Hilton Niceville-Eglin AFB was able to help us out last minute and everyone was so kind! We couldn't get into our new rental until later in the day and they accommodated us with a late check out and also let us hang out in the lobby/table area for an hour or so until we had somewhere to go. Breakfast was good, and coffee was always hot and fresh!
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December 2023 by Edward Connor, Jr.
A very clean and well maintained hotel and ideal for military travel as well. Courteous staff.Safety: Very safe area!
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November 2023 by Billy Martin
TEAM TRU personified HILTON'S Core Values in a most exemplary manner!
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November 2023 by Samantha
Nice clean hotel! Very safe area. Nice view of the intercostal! Enjoyed our stay here with our furbaby!
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November 2023 by Mike Logan
First Tru experience. If looking for lavish and spacey rooms, not the choice. Rooms are for sleeping and refreshing. Common areas for needed space.Noteworthy details: Exterior was neat and manicured.
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November 2023 by Lesa Drummond
The continental breakfast was awesome! The staff was friendly and helpful ☺️! I enjoyed my stay in this hotel! There was a young man who worked the late night shift who was so friendly. I wish I could remember his name. I think it starts with an "H", Hawk or something close to that. He sat outside and talked to me for a bit and was so sweet. He didn't know that I had a bad day, but he brought a little sunshine into my darkness. Thank you, sorry I can't remember your name, I'd love to give you "props" for being young & friendly. I don't find that very often It's usually one or the other, LoL ?
