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October 2023 by Kelly Jones
They offer a great selection of new and used trailers. Easy financing and great customer service. Wildfire and I definitely love our "new to us" trailer!
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June 2023 by Amber Thomas
Great people and great atmosphere, definitely recommend stopping by and taking a look if you are in the market for a horse trailer
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March 2023 by Kristen Hillstrom
Received wonderful assistance buying my new horse trailer from Gator Horse Trailers. I went to all surrounding trailer dealers in the area and found Gator to be the best. Christa and Alec were wonderful and helpful every step of the process Highly recommended.
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March 2023 by Lori N.
Thank you to Gator Trailer Sales for your outstanding service on my 2023 Merhow. I was having trouble with the entry doors and the refrigerator door, I called them, they got me right in and fixed it while I waited. OUTSTANDING!!! From the office to the service department everyone was top notch and got me going in an hour. I travelled several hours to get to the dealer and they were able to get me out of there so I didn't have to drive back again to pick up my trailer. Thank you to Christa, Alex and particularly Colin who got the job done and got me on my way.
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March 2023 by Taylor Boyd
I bought a trailer there, relatively quick and easy process. Minus the fact I said I was coming earlier in the day and they decide to wait to call the owner of the trailer till I’m already there. Annoying, but whatever.However, I also dropped my own trailer off for consignment. No hits, no hits, finally someone is interested. It was like pulling teeth to hear about their responses to negotiating the price. They paid for an inspection and the prices they gave to fix things on the trailer was insanely expensive.I should have listened to those around me about going here and that is, don’t. Spend you money elsewhere.
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August 2022 by Bill Duhamel
Had work done and they also doldrums a trailer for me top shelf people and good f or their word alex
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July 2022 by Lee Fields
The crew was amazing and knowledgeable about everything I needed... Alex knew I was under a time constraint and got me in and out over a few days... I saved a load of money... got great service and learned alot about my trailer.... just a great place for any large or small horse trailer service
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June 2022 by Jordan A
I highly recommend, Trust, very professional, knowledgeable and they truly care about their clients.
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June 2022 by Merri Krehl
Great People to work with, if they don't have it on the lot Christa and Alex will go the extra mile to help you get the right Trailer. Financing available.
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May 2022 by Jeannette Squitiro
I gave Gator Horse Trailers one star because I could not give less. I don’t know the quality of my new Merhow Living Quarter Horse Trailer yet as I have only used it twice. My review is based solely on the customer service I experienced from Gator (particularly the owner, Christa) and Merhow.In February 2021, I looked on line at a Merhow Trailer Gator had for sale and by April 10, 2021, I made the deal and gave a $10,000.00 deposit. The trailer was to be ready in June. June came and went so I call Christa to see when the trailer would arrive. She said, due to COVID, it will not be here until July. I totally understood the delay…it was no problem. I heard nothing in July and in Mid-August I called Christa to explain that we had a trip planned for Labor Day and wanted to know if the trailer would be ready for that trip. If not, I would cancel my camp site reservation. To my question Christa said: do you want to cancel your order. I said: who said anything about cancelling my order. She ignored that and said it would be ready in October. That was my first inkling that something wasn’t right.On October 6th I texted Christa asking the status and she said: “On production. I’m getting updated pricing”. I said: What does updated pricing mean and she told me I was paying $11,000.00 more for the trailer because prices went up. I said we signed the deal in April and I put $10,000.00 down. She said you can have your money back or pay more. I then called Merhow and told the regional manager, Matt, what Christa was doing. He said she was not doing a good job of communicating price increases. I asked if Merhow was charging Christa $11,000.00 more for the trailer and he said he would check. He did not respond to my emails after I asked that question.Horse trailers were scares so I assume she knew she could get more from someone else. I argued with Christa to no avail and, since I had been waiting 6 months already, I decided to meet her demands and sue her later.On December 14, 2021, Christa texted “your trailer is heading down” and asked if she should send it to have the generator installed. I said yes as I didn’t need the trailer until January. Two days later I asked if she would notify me when it arrived at her place in Ocala and she said “I will let you know when it is on the road”. Hmmm, so my trailer is heading down but it is not on the road yet…interesting. Nine days later I asked if the trailer arrived. She said it is heading down Monday, December 27th. So now it is getting somewhat comical.On December 30th the trailer arrived and Christa said it is going to the place to have the generator installed. On January 13th I asked if the generator was installed and she said no, I will give you their number so you can call to ask them when it will be ready. I was amazed that it became my job to track the progress of when I would receive the trailer.We finally picked up the trailer around Mid-February. About a month later I realized that I was driving with an expired tag. I called Christa and she said it was okay because I am not going to get pulled over. So now she is a psychic? The tag came a few days later.Conclusion: This is the worst I have ever been treated as a consumer. I would never buy anything, including service, from Christa and would never buy a Merhow Trailer as the dealers did not intervene on my behalf.Jeannette and Steve Squitiro
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May 2022 by Steve S.
I gave Gator Horse Trailers one star because I could not give less. I don't know the quality of my new Merhow Living Quarter Horse Trailer yet as I have only used it twice. My review is based solely on the customer service I experienced from Gator (particularly the owner, Christa) and Merhow.In February 2021, I looked on line at a Merhow Trailer Gator had for sale and by April 10, 2021, I made the deal and gave a $10,000.00 deposit. The trailer was to be ready in June. June came and went so I call Christa to see when the trailer would arrive. She said, due to COVID, it will not be here until July. I totally understood the delay...it was no problem. I heard nothing in July and in Mid-August I called Christa to explain that we had a trip planned for Labor Day and wanted to know if the trailer would be ready for that trip. If not, I would cancel my camp site reservation. To my question Christa said: do you want to cancel your order. I said: who said anything about cancelling my order. She ignored that and said it would be ready in October. That was my first inkling that something wasn't right.On October 6th I texted Christa asking the status and she said: "On production. I'm getting updated pricing". I said: What does updated pricing mean and she told me I was paying $11,000.00 more for the trailer because prices went up. I said we signed the deal in April and I put $10,000.00 down. She said you can have your money back or pay more. I then called Merhow and told the regional manager, Matt, what Christa was doing. He said she was not doing a good job of communicating price increases. I asked if Merhow was charging Christa $11,000.00 more for the trailer and he said he would check. He did not respond to my emails after I asked that question.Horse trailers were scares so I assume she knew she could get more from someone else. I argued with Christa to no avail and, since I had been waiting 6 months already, I decided to meet her demands and sue her later.On December 14, 2021, Christa texted "your trailer is heading down" and asked if she should send it to have the generator installed. I said yes as I didn't need the trailer until January. Two days later I asked if she would notify me when it arrived at her place in Ocala and she said "I will let you know when it is on the road". Hmmm, so my trailer is heading down but it is not on the road yet...interesting. Nine days later I asked if the trailer arrived. She said it is heading down Monday, December 27th. So now it is getting somewhat comical.On December 30th the trailer arrived and Christa said it is going to the place to have the generator installed. On January 13th I asked if the generator was installed and she said no, I will give you their number so you can call to ask them when it will be ready. I was amazed that it became my job to track the progress of when I would receive the trailer.We finally picked up the trailer around Mid-February. About a month later I realized that I was driving with an expired tag. I called Christa and she said it was okay because I am not going to get pulled over. So now she is a psychic? The tag came a few days later.Conclusion: This is the worst I have ever been treated as a consumer. I would never buy anything, including service, from Christa and would never buy a Merhow Trailer as the dealers did not intervene on my behalf.Steve Squitiro
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June 2021 by Karina Vera
We were driving our trailer from Miami and stepped in when they were closing, but They took the time to help us so kindly and fixed our problem, thanks Josh
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June 2021 by Jesse Walker
We walked in and asked the man to walk out an he wouldn't even get up. I will not ever come back or recommend anyone to go here.
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June 2021 by fshngide
Stopped to look for pre owned trailers, couldn't even get the salesman to walk out to look with us. Go somewhere esle
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June 2021 by Emily Fisher
Great place, low inventory but that's not their fault. Economy is iffy.
