-
February 2024 by danny lindsey
Amazing service. I talked to John about an antenna at the Ocala office. He was extremely knowledgeable on what to expect. Brandon came the next day and installed the antenna system. He was also extremely professional explaining what he was gonna do and get my approval. The system exceeded my expectations and the company showed real class. Something you don't see that often anymore.
-
November 2023 by Cyrus Immanuel Doroy
if only i can give a zero star. i am a very reasonable guy, i am very understanding that they have a busy schedule so they can't put me in early, i also asked them if they can install my starlink and i want it on the roof passing through my attic. john said they can do it and i asked if i have to order anything from starlink, specifically the flush mount to install it that way. he said i don't have to order anything and they have all the parts, that i just needed to pay for those and the standard rate of 125 usd for the visit. they called a few days to schedule me for today, which i was ecstatic because i can be serviced early. i asked again to clarify if they have all the equipment needed, and he said yes i just have to pay for them. cool cool. come today, the tech said that he can't do it the way i specifically want it and they would have to go through the wall. i told them john said it's possible, and then the tech said it was if i have the flushing mount ordered from starlink. and then i told the tech john said you have everything available. now they wanted to charge me 125 usd for nothing when i literally asked if i needed to order something ahead of time before the tech comes in. now they won't reschedule me until i pay the 125 usd, as if it was my fault when clearly i asked if i need something ordered first before having the tech comes in. i guess that's how they would do their business, they would want to charge you for initial visit fees first then comeback another day to install when it could've been avoided and only do one visit. very shady business practice, try to find a more ethical service provider.
-
November 2023 by bianca marie cacho
INCOMPETENT. They know what they were supposed to do on the day of visit. Unfortunately, They did nothing during since they did not bring the equipment or tools needed even if everything was discussed prior to the visit. Now, they are charging us USD125 for the visit and would not reschedule until we pay them. They were literally inside the house for less than 5mins and they went outside the house while talking to their boss. They left without saying a word, very UNPROFESSIONAL.
-
October 2023 by Moon Light
I had a great experience with this company from start to finish. The tech Brandon that came out had my Starlink hooked up very quickly, he was professional and polite. Scheduling with the main office was no issue. They were very kind to me and I appreciate that. I highly recommend this company.Heather Albinson
-
July 2023 by Doris goyette
Service at office was great !!! At home installation service, Brandon was very informative and knowledgeable about everything so professional and so very much appreciated today,all just fabulous!!!!!
-
May 2023 by Leslie Goldberg
Nice experience. Brandon, the antenna installer was fast and friendly. He took the time to explain how to best use the channels. Highly recommend this company !
-
December 2022 by Rob Thomas
I would give this place a even lower star than this i went this morning to see about having a new attena installed I had mentioned that I had called a another place the man behind the counter trashed the other company out. So the attena I was looking at he had in stock but was 40 bucks cheaper on Amazon then what he had it for and asked how much just to install it the man stated that if was going to nickel and dime him he didn't want my business. At that I left I would never do business here 40 $ last time I checked was a bit more then a nickel or dime.
-
September 2022 by kevin hoover
I went from not getting through a single football game,because of subpar air antenna setup , to watching all 4quarters to the final whistle. And I owe it all to JOHNNY SATELLITE AND ANTENNA. I WAS THRILLED. I got such great service that I even did the whole installation myself . And it was all because the president himself ( JOHNNY) walked me thru the process step by step , so I didn’t even hire a installer , this company is impressive, and I don’t impress easy. I was blown away .
-
September 2022 by John Pearce
Coming up our 40th year in business. Thank you to everyone that has made this a great ride. We have installed thousands of Satellite (DISH, DirecTV, Viasat, Hughesnet, Starlink, Glorystar, Primestar, Galat) as well as TV and Cellular Antenna systems. The best part about this business is that I still enjoy going to work every day, and hope to do so for years to come. Thanks you for your patronage!
-
July 2022 by Roger Maedke
Came out and looked at my antenna for upgrade said it was already the best it could be and charged me $95.00 and did nothing beware.
-
July 2022 by Jennifer Rockford
Thank you Brad& John.Im getting 65 channels at least now.I will always recommend you're services.#1 topnotch go to for all your t.v needs and MORE thanks again
-
June 2022 by Susan Gallo
My initial contact with Jim and John was really helpful and was looking forward to working with them. We set up the install and the service tech arrived on time and was really knowledgeable. Sadly due to our location and lack of satellite service available they could not establish the ViaSat service, the rain started and the technician left. I assumed due to the rain that even the DISH service couldn't be set up. After 3 business days I called them back to follow up. I spoke with Jim, who may have been having a bad day, as he didn't sound really into speaking with me. Said he spoke to my husband but then explained my options and suggested a wireless modem, and that I could come by the office and pick one to try. So I said I might as well contact AT&T as they are my provider. He says well I wouldn't recommend then but ok, when I asked who he would recommend he told me that he didn't want to work with me, BUT then would go ahead and set up the DISH service. I'm still so speechless about the interaction. He told me he was old enough and been in business long enough that he could choose who he wanted to work with. Needless to say I hung up and will not be working this group. This entire interaction was just unbelievable and while they have been in business a long time, choose wisely where you spend your dollars.
-
March 2022 by Joe Gonzalez
We are very pleased with both the price and service we received from International Satellite and Antenna. Brandon and Robert were very friendly and professional, and they went the extra mile to ensure we were totally happy with the way everything looked after they removed our old tower antenna for us. We can easily recommend them!
-
January 2022 by christine lowery
We are camping in Florida for 3 months and I have a tailgater to get our satellite signal from Dish and it wasn't working this time. Technician Brandon Tindall was in camp on another service call and came to our place and recommended a regular dish setup instead. He was able to do the install then and there and was very courteous, professional and knowledgeable. I would highly recommend him to do any work that needs to be done.
-
November 2021 by Becky Bivins
International Satellite & Antenna did an EXCELLENT job and I highly recommend them. Specifically John (in sales) and Brandon (installer).We have Consumer Cellular cell service. Our wonderful home has radiant barrier in the attic which significantly reduces cell service in the home. Before the multi-room booster was installed we had 1 bar of 3G so the reception was spotty and calls were constantly dropped. After installation, I have at a minimum 4 bars of 4G and up to 4 bars 5G depending on where I am, including outside on the patio.I truly appreciated that the tested everything before a complete install just to make sure everything worked. Had there not been a significant improvement, they would have take everything down and gone home. LOVED THAT!