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October 2025 by Ann Shannon
I have been going here for several years because I love how easy it is. Never had a problem with my glasses until this year. The glasses had to be redone as the glasses ,bifocals, were done where I couldn't see. Second I got an extra bill for 40. . When I look at what they charged me. Vs my insurance I was blown away. They over charged me. Is this considered fraud??? I mean you charge me $195 but the ins only $175. Wth. Then I'm looking at the codes. So one code was $149. But when included with another set to almost $120. Does the accountant understand their job. As someone who did accounting this is just so wrong. I want them to wipe the $40 off but instead the girl tells me to send them proof. I did. But they are still insisting I owe. I won't pay for your mistake. ....
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September 2025 by Z. J.
The worst customer service.
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September 2025 by bruce scheel
What a great experience. I did the remote vision evaluation. The technician did a great job at doing the preparation exam prior to connecting to the remote doctor. The doctor was very soft spoken and reassuring about my evaluation results and answered all my questions without being rushed. Mark, the technician that helped me with frame selection told me the plus and minuses of the pairs I selected. He went over all the options available for my lenses based on what my insurance would cover. Picked up glasses today and they were properly fitted and vision with new glasses checked. Very pleased and I will be seeing them next year for certain.
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August 2025 by Araceli Rodriguez
Yvette was very kind and super helpful which you don’t see that now-a-days. She left a great impression and made the whole experience worthwhile.
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July 2025 by Angel Paciorek
My mom went here today for her eye appt and I can’t express how efficient and kind the staff was plus the amazing selection of lenses was so fun trying on. The person who set up her prescription for her with the new lenses we chose was absolutely amazing. So kind and personable and sweet. If you are looking for a good eye Dr, go here!! You won’t be let down. We love them!! 🫶🏼
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July 2025 by Kim Higgins
The staff at My Eye Dr. were great to work with. Yvette, who helped me with my glasses purchase was so helpful & friendly. This place will be my “go to” for any future eye care “eye” will need :)
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July 2025 by Chris Nielsen
This is a really great place very friendly and the teladoc was great. They have all the upgraded equipment and my eye script was fantastic. This is a must try I know you will love it.
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July 2025 by Marty Cox
I have had the privilege of being helped by Yuette in the Ocala location now two separate times probably 6 months apart. She was an 😇. The customer service and personal attention she delivers is above outstanding. You dont get that type of customer service often these days. She is a keeper. I cant say enough about her kindness and attention to the client. I give her 10🌟⭐️🌟⭐️🌟⭐️🌟⭐️🌟⭐️.
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July 2025 by Emily Ferguson
Great location and service! Yvette fitted me for my new pair of glasses and was super knowledgeable and helpful! A great office to work with!
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July 2025 by Karen Lynn
Never again! 1st glasses could not see out of. Took the glasses to another place they said lenses were crooked Second pair. They just handed them to me with no adjustment. Thanks..they still fall off my face. Took every penny of insurance money $550 . $40 frames they charged $170 don't really know how they ran the bill up to $550 ! Never go there again. They also charge you $ 40 out of pocket for a scam test because they got a new camera.
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July 2025 by john hudacik
Yvette was great. Patient and just wonderful to deal with. I think she deserves a big raise
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July 2025 by Social Red
Seriously, if it wasn’t for Yvette yesterday would had been the last time I would ever visit a MyEyeDr facility. I didn’t have a good experience from the last pair of glasses I got, but Ivette took her time to listen to my issues and remedy them. She is an invaluable asset to this location.
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June 2025 by MagixGames
Elizabeth and Yvette were amazing! Super kind, funny and great at helping me pick out the perfect frames. The testing was also super easy and smooth, the doctor was great. Everything was great and a lot cheaper than expected!
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June 2025 by Dianne Bowles
Excellent service. Mark did a great job. Thank You!!
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June 2025 by April Sanders
Brittany is a rockstar! Mark has always been my go to person at this location for all my families eye wear needs over the years. When he wasn’t available I was concerned that my orders would not be completed properly. Brittany not only reassured me that she could take care of it she also went above and beyond to make sure we were happy and our orders were delivered properly. From start to finish she made this process easy! Thank you for an amazing job!
