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February 2024 by Katisha Sease
Steven was absolutely amazing!!
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February 2024 by freddie gladney
Angie has been an outstanding customer service representative, she is patient and professional and exemplifies the best in customer service. She is a tremendous asset to your department. Thank you Angie you did a great job.
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January 2024 by Kevin Senior
Went to AT & T store to upgrade my phone for the new iPhone 15 Pro Max. We were greeted by Nick at the door and he was an absolute pleasure during the entire process.
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January 2024 by Igor Costa
We made an end of the year plan and the attendant didn't explain that he was going to pay the full amount without the promotions on the first 2 or 3 bills... then you wait for one amount and a completely different one comes. this is very annoying. We have to stop work and ask for an explanation about this. I do not recommend.
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January 2024 by Taylor Warren
RIDICULOUSLY pushy about setting up fiber internet. I just came in to buy a phone and add it to my line and was basically in an argument with the manager because I wouldn’t set up a fiber internet installation date with them today. Extremely unprofessional and using sales tactics like I’m an idiot, too funny. Then ended it with “I’m just doing my job.” One “no thank you, I’m not interested” should’ve been enough, your job is not to harass me so you can make a commission for sales. I assure you, I will not visit here to get it, or ever again for that matter. Nick, however was the exception. He only asked me 1 time, I said I wasn’t interested today and that was the end of it. Was very quick setting up my extra line and getting my phone activated. If I could give Nick a 5 star review on his own, I would. It’s a shame he has to work for them.
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December 2023 by Thisistheday3
Daniel was so humble and so helpful. I had technical issues with my phone so there was no Commission in it for him, but he treated me like I was spending $1,000.00. I thanked him but will you please thank him again for going above and beyond. Merry Christmas AT&T... you are the best!
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November 2023 by Scott Maynard
Great help in setting up my new Samsung!!
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November 2023 by Cristian Viterale
I was attended to by Mr. Nick, an excellent professional and very dedicated to his work, he really cares about resolving everything for the client ATT rating 10, thank you Nick
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September 2023 by Michael Atkins
I came to this store after my data stopped working for several days as it was suspended while I was on vacation internationally. I called AT&T multiple times over the past 3 days to try and get my data restored but the individuals I spoke with told me nothing was wrong with my phone or walked through basic troubleshooting steps I already did myself. They even went as far as to try and sell me on an upgrade while my phone can’t even send a text message.I came to this store really frustrated with these experiences and was greeted by nick who was incredibly helpful and fixed my problem within 2 minutes. I was so happy with my encounter that I came back a few hours later so I could be helped with a year long issue with my Apple Watch. Nick also fixed my Apple watch and simultaneously updated my phone plan (saving me money on my bill) that I’ve been meaning to do for a long time. I’ve been with AT&T for only a year and have encountered several different issues, but nicks help today was really appreciated and completely changed
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August 2023 by Ferdinand Flores
Nick was super helpful and friendly!Took the time to explain to my parents the payment plan options, type of phones, and the differences they had. He definitely helped us switch over to AT&T with ease! Even went above and beyond to set up the phones and transfer over our data. Super patient and kind and was friendly with our rambunctious child. Nick should definitely get a pay raise.Dude rocks!
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August 2023 by Jo Etta Mickles-Troutman
Best customer service! Always helpful with deals.
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August 2023 by Angela Truitt
I really do admire these Men at this store. They will have you laughing and taking care of you at the same time. Steve is a great guy and the Manager is awesome as well.
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July 2023 by Virgillo Vargas
Angela was great and very helpful with my questions
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January 2023 by Jeff Bentz
Exceptional customer service. Very inviting atmosphere. Nelson made sure that we were well informed
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December 2022 by Dr. Janet L. Deskins
Friendly staff. My preferred location- even though we fo have a closer corporate store. Ocoee is better.
