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March 2024 by Shegeko Stardust
The doctor was very good. The store staff is lacking in every aspect of good customer service. Ive visited multiple times and i really don't know why i went back this time. Do yourself a favor and pick anywhere else to buy glasses
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January 2024 by beth derrico
Excellent! I needed a pair of glasses while on vacation after losing my only pair during travel. Cassie was really helpful with picking the perfect pair for the lenses I needed. I don’t remember the Dr’s name, but he was fantastic! Not only were they able to get me glasses the same day, the prescription the doctor gave me is BETTER than my old one. Now I have 2 backups for about $100! I can’t thank you all enough!
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January 2024 by Meg Gallina
Eyeglass World, Ocoee, Fl - thank you for a wonderful experience! I needed new glasses because my old ones broke while visiting Winter Garden. In just hours, this store gave me an eye exam and crafted two new eye glasses for me. Yes! they really do have frames for less than $100 for 2. My new ones fit better in every way than my old ones. Back to my vacation!
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January 2024 by Global Exchange Enterprises
I recently had the pleasure of visiting EyeGlass World in Ocoee after putting off getting new glasses for far too long. My procrastination finally caught up with me when my old glasses broke, leaving me in need of a new pair. Fortunately, my experience at EyeGlass World turned what could have been a stressful situation into a positive one.From the moment I walked in, the atmosphere exuded professionalism. The staff at EyeGlass World, particularly Veronica, went above and beyond to make my visit pleasant. Veronica's warm smile and professional demeanor immediately put me at ease. She was incredibly helpful in answering all of my questions about my benefits for the exam.Veronica's expertise and genuine interest in assisting patients truly stood out. Her knowledge and patience made the experience much more enjoyable, especially considering the apprehension I initially felt about getting an eye exam and choosing new glasses. It's evident that the staff at EyeGlass World is committed to providing exceptional customer service.The facility itself was clean and well-organized, contributing to an overall positive impression. The selection of eyewear was extensive, catering to various preferences and styles. The staff's dedication to professionalism, coupled with a friendly and welcoming environment, sets EyeGlass World in Ocoee apart from other eyewear providers.I left EyeGlass World feeling confident in my choice of frames and satisfied with the level of service I received. Without a doubt, I will be returning for future eyes and and eyewear needs. If you're looking for a place that combines professionalism, expertise, and a friendly atmosphere, EyeGlass World in Ocoee is the perfect choice. Thank you to Veronica and the entire team for making my visit such a positive and enjoyable experience!
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December 2023 by Miriam Lugo
I visited this location after been trying with a different company for over 3 weeks to get new glasses. From the person behind the counter that greets you, to the person evaluating you, to the person helping you to select your glasses until the one that delivers and confirms you are satisfied! ALL and every single one is great employee. Excellent. Customer service. They make you feel welcome. Thank you for great service. Thank you to the manager, she is so friendly, paying attention to little details, the little time I was there she was helping everyone with a smile. You can tell is a good place to work and a better place to get your glasses,
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October 2023 by Harriett Lynn Cunningham
This has been the most pleasant and easiest time purchasing eyeglasses ever….From scheduling an appointment, to checking in, to the actual eye exam and last, to frame choice. I was quite impressed with the doctor and the entire staff.There were so many beautiful frames to choose from i really didn’t know where to start. Sweet Rachel listened to what I wanted in a frame and she gathered many of them and sat with me while I tried them all. She was so helpful in answering all my questions and professional in her knowledge of everything related. I am a happy customer and will definitely return to this store for future needs.
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August 2023 by Enaiflame
Lost my glasses during vacation not too long ago, came here and all of my problems were solved! Rachel was a great help, she was able to answer all of my questions and provide the information I needed to get a new prescription. Extremely nice and sympathetic towards me and my family, I will definitely come again.
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August 2023 by Sonquenetta Collins
Jessica was intentionally kind. We all know there is a BIG difference in customer service when you are intentional in providing GOOD, Professional Customer Care. The customer leaves feeling better than they arrived.I had an issue with my glasses that she assisted me in. Jessica made sure that I was presented with the best resolution. Much appreciated!
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August 2023 by Tristan Qualls
Eyeglass world in Ocoee was absolutely amazing. I was helped by Rachel and she was kind, funny, and all around amazing in answering my questions and assisting me in picking out glasses. The area was clean, efficient, and well managed. I recommend highly, and definitely request for Rachel, she did an absolutely amazing job.
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August 2023 by XNeD _PlayzYT
Jessica from the Ocoee office. My boys and I were so blessed to be serviced by you. You went above and beyond to help use with our military discount. You were so patient, caring and professional We cannot thank you enough. We have been eyeglass world customer for over 10 years and this is the first time that my boys said that the environment was so positive. Thank you.
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August 2023 by Willie Rosario
Today we woke up to realizing we ran out of contacts and totally forgot to reorder last week. We ran to see what Eyeglass World could do for us as they were closing and what great customer service...the team ran back into the office and Jessica came through for us to put the order and have something to make sure we can see for the next week while the order comes in. Highly recommended :)
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August 2023 by alyssa byrd
The compassion and care shown to my child by Jessica was immeasurable. Incredible service and we will definitely be loyal customers as long as she’s there.
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July 2023 by Dana Ciaramitaro
I had a wonderful experience at Eyeglass World. Everyone was very kind and helpful. The doctor was thorough and has a good personality and when I had an issue they went out if their way to help make it right. I would definitely recommend them :)
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July 2023 by Cindy Guererro
I had an amazing experience from walking in to walking out I was very well taken care and felt at home. Maria, Vivian, Michelle, Jessica and Dr, Sant make a great team! Will be recommending to my family and friends! ♥️
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June 2023 by ThatGeekWill
Absolutely love this eyeglass world, I’ve gotten my glass’s here for 3 years now. They make everything so easy, came in today with broken frames and Rachel replaced them in no time flat! Always get the warranty especially if you’re prone to breaking your glasses like me ? it’s extremely worth it!
