-
November 2023 by Leonardo Tortorella
all products are empty at 7:30 am. There is no coffee, no cream or milk, no hot chocolate, no muffins of any kind. nothing at all.
-
November 2023 by Dee
I run 10 million dollar a year restaurants and I know customer service your late night worker Charlie is the only reason for my month visit here in Orlando that I'll be only going to the store when he's working he is very smart I would hire him on the drop of a dime
-
October 2023 by Tiffany thomas
On October 9 2023 at 2:02 AM I came into the 7-Eleven on lunch break with three other coworkers only to get a hot dog that I was told. I should have never touch when the hotdogs are open for the public to get and prepare themselves only to realize there was no ketchup and mustard gave the hotdog to employee of 7-Eleven by the name of Charlie and was told no you have to take it back and you have to pay for it. Somebody has to pay for it for you because you have already put your hands on it, as I explained to him that there was no ketchup or mustard he told me he did not care if I did not have the money I have to get somebody to pay for it like I was a bomb off the street. I was so humiliated in front of my friends from work. I have never in my life been treated like this walking into a 7-Eleven where I am paying customer. He went back-and-forth arguing with me as I try to explain that they should have a sign on the hotdogs saying there was no ketchup and mustard, because what’s a hotdog without ketchup and mustard as I am trying to explain this to him he started speaking in Spanish to My Coworker to the point she was just like he’s always like this to avoid any confrontation she just paid for the hot dog for herself. I continued and paid for my items that I purchase and he stated as though I didn’t have money I work hard every day work for a multi million dollar company. And if this is the reputation that 7-Eleven has in their stores, I will never answer this store again this guy Charlie was so rude and disrespectful. I don’t understand why he’s still working there and as I see from other reviews. Charlie has always been disrespectful at this point. I’m going to see if anything happens behind this because this is not the way you treat a paying customer whatsoever. I have never experienced this ever in a 7-Eleven. Very bad representation Charlie.
-
August 2023 by John Ortiz
I wish I could give them a 0 star!!!! Spanish guy I believe Charlie started arguing with my pregnant wife because she accidentally left the bathroom door open and someone else came to use it!!! Mind you she’s pregnant!!! Lazy self stated he did not want no one to dirty the bathroom because he was about to clock out ???!! I hope this guy gets checked ……..
-
August 2023 by Faith
Why did you charge me yet not send me my order??
-
August 2023 by Fortunate
The meat was very dry and hard . I had to trash it. I lost that money. I felt like crying because I was very hungry.
-
July 2023 by David Sala
I had ordered a fountain big gulp, 2 bottled diet cokes, 2 pieces of pizza (in one tray) and 2 oatmeal cookies (both in a bag sealed). I was charged for the pizza and cookie per item and not package. Don’t think I’ll be buying food here ever again!
-
April 2023 by Michael
Driver got lost twice took 40 minutes longer to pick up my stuff missed 1 Red Bull and my orange juice
Both Ice creams were melted
-
March 2023 by Glamir Santiago
So early in the morning I just came for 2 Redbull and one of the guys name Charly he speaks Spanish very rude guy we had a miss understanding and I was explaining to him that I ask if I could put the card in the other guy sed yes maybe he didn't understand what I sed but the point is that Charly had the nerve to argue with me and then sed that I'm a grosera meaning I have a bad attitude mm ser you been a grosera he got even angrier when I told him careful how you speak to a customer specifically a women .
-
January 2023 by Kimberly O
Do not spend your money here! Stopped by two nights in a row. First time employee followed me around and snatched a product out of my hand. Really!? I was so offended I left and went to the next convenience store. I figured maybe he has a bad day and was craving a pizza so I went in the following night. The same guy (Charlie) must have remembered my friend and I and stated " I am from the hood, the streets. I know what time it is"! I asked him what he means by that. He stated..." There's a click on the wall, look"! I made a purchase and proceeded to browse as my pizza cooked and he stopped stocking the shelves to follow us around the store, stopping inches away from me. I asked, " Is there a problem"? He replied, "Do you have a problem"? I then asked "Well you're following me around the store and standing so close why?" He stated,' Well it's a free country I can do whatever I please. This is MY store! You can leave and go shop somewhere else". I cannot believe how rude this man is. He made me feel so disrespected and uncomfortable. He should not be trying to intimidating guests. I don't really write reviews however, the public needs to know this guy is on a power trip and needs to find some other occupation other than customer service. BEWARE, ENTER AT YOU'RE OWN RISK.
-
October 2022 by Anita Seidel
Last night I stopped to get gas and unfortunately locked my keys in the car. It was almost 11:00 pm. Roadside service was an hour wait. These two gentleman working couldn’t have been nice. They just were so kind to me. They had me wait inside to be safe. They offered me a drink and even got me a chair! Charlie assured me everything would be fine and not not to worry. They just went over and above customer service. Absolutely awesome.
-
July 2022 by OSMANY MATILLA
Get your receipt and be aware of it, they overcharged you, and blame the rewards system. I complained to supervisor and he gave me a look of “it’s your problem “
-
July 2022 by Henry Blanco
It’s a metal table inside of the store blocking one of the front exits, restrooms are always close and yes this gentleman at the cashier is kind of rude.
-
June 2022 by Deveneir Hernandez
Food is not fresh and when you ask them how long it sits out they will tell you different times depending on who you ask so they really don’t know. One employee told me 45mins then the other said 20 then he changed what he said ohh they fresh don’t worry about it they just came up. Look at them they look fresh…. Is what he said… from this I see they are not fresh
-
May 2022 by John
7-11 is an awesome place to get some quick snacks!!
