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November 2022 by David Kassander
Helpful, friendly staff that provided very useful information. Recommended.
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October 2022 by Paul
Driver was impatient and rude. Driver wouldn't let me ride in vehicle after Triple A asked if I wanted to ride with my vehicle being towed. He lied and said his company wouldn't let him. Companies don't tow for Triple A unless they agree to let people ride with their vehicles. It's only one person, but he lied to my face and was disrespectful. I hope to never get that tow company again.
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August 2022 by Lora Torres
AAA is the absolute worst...I have spent all day since 10am waiting on a tow to have them no sho..no call twice to the be told the earliest they could get someone to Mr is 7:40 pm...I call someone else..took 20 minutes...I want my money back..this membership is a waste of time and energy
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July 2022 by Who Asked
Great staff! Arrived 10 minutes to the 1730 closing on July 6th and wasn’t sure if there would be enough time to be attended. I was warmly greeted and told, no worries. While filling out the application with a borrowed pen, I commented to the young lady assisting me that the pen was nice, she responded, that I could have it. So, I got a great free pen in addition to the quick and courteous customer service. Thank you!!
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July 2022 by Sammy Lopez
Why do this office has to close on the weekend? Most out of States tourists need to get their attractions ticket deals and they've to close Saturday, suck!Now! Nothing will prepare me to MORTAL KOMBAT
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July 2022 by Shawndy Elam
The agent who notarized my paperwork was quick, efficient, and very nice! I was in and out in 10 minutes.
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July 2022 by S Jhangiani
Excellent service by the front line staff who guided me to a place to shop which was not shown on my GPS
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June 2022 by Kikiliciousness
AAA trash waited several hours for someone to come . Had them on the tracker hours passed and nothing complete waste of time. Then when we finally call they say there was never anyone coming we used our towing. Already it’s in the policy to go to the website to read it Waste of time . Workers don’t even know what they were talking about.
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May 2022 by Aya
I don't ever write reviews, but I'm so severely disappointed with Mohammed, who screwed us over with our car insurance. Thought everything was settled and paid for, only to find that a whole MONTH later, our coverage has LAPSED because it wasn't paid for, despite being told that it was. His response? Deal with the insurance company ourselves (a 'third party' and wasn't even to our choosing) or find our own insurance again. Best part, they refuse to give us a letter or ANYTHING to show that we weren't at fault, that we had PAID, and that it was between AAA and the insurance company of THEIR choosing and whatever miscommunication they had between them, they refuse to take responsibility for mistakes that we, as members, have NO control over.I don't know what's going on with the AAA office here in Orlando, but it's not worth it.
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May 2022 by Ashley Neomi
IF I COULD GIVE -100 STARS, I WOULD. HORRENDOUS SERVICES, HORRENDOUS MANAGEMENT, JUST HORRIBLE. I HATE THIS COMPANY AND WOULD NEVER RECOMMEND THIS TERRIBLE SERVICE THAT CLAIMS TO BE “EMERGENCY”. IF YOU HAVE 10+ HOURS TO SPEND IN AN UNSAFE, UNKNOWN AREA, THEN BE MY GUEST. WOULD NEVER RECOMMEND
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May 2022 by James Cosby
AAA is not what it's cracked up to be.Never authorized auto pay and lost $103 dollars. Presently reporting to BBB.
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April 2022 by Life with Jamey
My husbands car broke down at 11:30pm after work, AAA said someone would be out at 1:35am. We waited no one came, they gave us the number for the towing company which was located in Ohio and we are in Florida, no one picked up. By 2:30am no one came we called Pep boys and they came to pick the car up by 3am. Finally at 3:35am while on our way home the tow truck called and I said we were on our way home already. My husband has been a member for 4 years and this was the first time he had to use them, wouldn't recommend.
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December 2021 by Liliana F
They offer discounts for Orlando attractions not found online on their website. Worth hopping into when in the area to see what new offers they have. Friendly staff and helpful.
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November 2021 by paul roadnight
Beautiful grounds but the rooms are outdated, falling apart with way too many maintenance issues.The first 2br had a minor flood in the bathroom with soap all over which we woke up to in the morning! The sliding bathroom door was jamming up and was almost impossible to open or close!! The maintenance manager suggested we move units which we did.The next unit wasn't much better, as within a couple of days the ac broke down and caused a wet carpet causing a musty odor. They fixed the ac and used a big blower to help dry the carpet. However this blower was there for the balance of the week. The ice maker also needed to be replaced. To managements credit they gave us a small credit ($25) that we used at the restaurant. Note: For the first half of the week, until Wednesday, the pool was cold! And the hottub was warm not hot! And the jets didn't work until midweek!By midweek these temperatures were adjusted to a better temperature.
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October 2021 by Paula Brush
Very interesting. Didn't go inside but it was still educational walking around the outside.
